House of Imports - Service Center

Service center is no good. Buy your car here but take it elsewhere for service. These people have no integrity and will never try to fix an issue if it there isn't a code assoc Buy your car here but take it elsewhere for service. These people have no integrity and will never try to fix an issue if it there isn't a code associated with it. Car was in the shop for 10 days, advisor told me they did all sorts of tests and test drives performed and couldn't find any problem with my car. I pick it up and the problem starts again happening within 15 minutes! I get home and little did this service center know, I have a dash cam. So I checked it and was shocked to find out they only had my car in the bay being "worked on" for under 3 hours and their version of a test drive wa under 5mph going into the parking lot and parking it where it sat until they washed it and returned it to me. Again they had my car for 10 DAYS!!!! Horrible More

Very kind and honest and reliable. So i am very satisfied all the service and coffee . So i am very satisfied all the service and coffee . More

This was my first visit to House Of Imports. I usually take my cars for service at a different dealer. But I will be coming back here from now on. Jaqclyn was great and friendly. Keep up the goo I usually take my cars for service at a different dealer. But I will be coming back here from now on. Jaqclyn was great and friendly. Keep up the good work. More

I have received all the service from you guys since I bought my C300. I trust you and am satisfied with your service. bought my C300. I trust you and am satisfied with your service. More

Exemplary service! Their techs and service consultants - Dominique - know MB! I've been a client since 98 and have always experienced outstanding service! Their techs and service consultants - Dominique - know MB! I've been a client since 98 and have always experienced outstanding service! More

Service was excellent, Dominique and team were attentive and courteous. Vehicle was ready upon arrival. and courteous. Vehicle was ready upon arrival. More

I made appointment with Jung Hwa she was very friendly and nice I'm so happy with service and nice I'm so happy with service More

House of imports is a dealership with excellent customer service. Every time I have been there we are always treated great in the area of customer service. We always leave satisfied and feel the staff is ho service. Every time I have been there we are always treated great in the area of customer service. We always leave satisfied and feel the staff is honest and professional. More

I do maintenance here mainly because Bill is willing to listen to problems and has the ability to solve them. listen to problems and has the ability to solve them. More

The sales department provides whatever you need for purchasing a new car. The service department is not. They don’t answer your calls and they don’t reply your massages. purchasing a new car. The service department is not. They don’t answer your calls and they don’t reply your massages. More