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House of Imports - Service Center

Buena Park, CA

4.8
467 Reviews

467 Reviews of House of Imports - Service Center

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December 01, 2024

House of imports is a dealership with excellent customer service. Every time I have been there we are always treated great in the area of customer service. We always leave satisfied and feel the staff is ho More

by Albert Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
Dec 03, 2024 -

House of Imports responded

Hi Albert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2024

I do maintenance here mainly because Bill is willing to listen to problems and has the ability to solve them. More

by Susanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Nov 21, 2024 -

House of Imports responded

Hi Susanna, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2024

The sales department provides whatever you need for purchasing a new car. The service department is not. They don’t answer your calls and they don’t reply your massages. More

by Cutlax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know to mention the name in the public.
Nov 06, 2024 -

House of Imports responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 29, 2024

Nick Salama and Jason (Financial Advisor) were excellent and outstanding customer service. I am treated well fairly. Fast service especially with my paperwork processing. Every paperwork I sign is care More

by Rowena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salama, (Financial Advisor). Miguel in service dept
Aug 31, 2024 -

House of Imports responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

August 27, 2024

Initial interaction with a team member was very quick and my car’s problems were properly diagnosed. However, there were no refreshments in the waiting area - water or coffee. More

by Oluwaseun2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 31, 2024 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

July 23, 2024

The best customer service , straight to the point regarding condition of your car👍like it More

by Marvsbmariano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jul 25, 2024 -

House of Imports responded

Hello, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 17, 2024

They are very kind. Jung wha is a great helper. I am very satisfied with this regular inspection. Thanks everyone. More

by minamklee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jung wha kim
Jul 18, 2024 -

House of Imports responded

Hello Minamklee, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, House of Imports

July 15, 2024

Very nice service and speedy response. It's really an acurate and clear for all of steps. More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jung hwa kim
Jul 16, 2024 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 11, 2024

Andrew is the best ! He is awesome a Filipino service guy ! He update me and he charge my car . More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 11, 2024 -

House of Imports responded

Hello Shirley, we're happy you found our staff to be so supportive during your experience here at House of Imports. If you ever need help, just give us a call. Happy motoring!

July 10, 2024

Always pleasant to work with. Adam was great and very helpful. My car is working great. More

by pattyschriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 11, 2024 -

House of Imports responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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