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House of Imports - Service Center

Buena Park, CA

4.7
478 Reviews

478 Reviews of House of Imports - Service Center

Sort by
May 23, 2025

Yes I’ll recommend, but since they can’t figure out my car. They can figure out why it’s dose not turn on on the cold weather, I have second thought about having repairs done at the dealer. More

by malvarado59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Pacheco
May 26, 2025 -

House of Imports responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (714) 627-5553 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 22, 2025

Thank you for helping me with my car problems. You have been as patient as I have regarding my problematic car. I especially thank Miguel my service advisor for always willing to listen to me. More

by sandra.bautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
May 24, 2025 -

House of Imports responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 13, 2025

Allison our service advisor is the greatest ! ! Give her a raise she deserves it. Love 💕 her. More

by vlb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
May 16, 2025 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 01, 2025

Bought the vehicle here. That have provided all necessary maintenance work with skill, professionalism, great customer service More

by lbslimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag, Ryan
May 05, 2025 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 23, 2025

Service center is no good. Buy your car here but take it elsewhere for service. These people have no integrity and will never try to fix an issue if it there isn't a code assoc More

by j.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allison
Apr 25, 2025 -

House of Imports responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5553 to discuss what we can do to help.

April 17, 2025

Very kind and honest and reliable. So i am very satisfied all the service and coffee . More

by kyunlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Apr 19, 2025 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2025

This was my first visit to House Of Imports. I usually take my cars for service at a different dealer. But I will be coming back here from now on. Jaqclyn was great and friendly. Keep up the goo More

by Dre
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqlyn
Apr 19, 2025 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2025

I have received all the service from you guys since I bought my C300. I trust you and am satisfied with your service. More

by oh-hyuns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim, Jane Jung wha
Apr 15, 2025 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2025

Exemplary service! Their techs and service consultants - Dominique - know MB! I've been a client since 98 and have always experienced outstanding service! More

by Rafa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
Feb 20, 2025 -

House of Imports responded

We are pleased to hear you had such a positive experience with us, Rafa! If you need more help, our team is available to talk -- safe travels!

January 13, 2025

Service was excellent, Dominique and team were attentive and courteous. Vehicle was ready upon arrival. More

by shenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Torres
Jan 16, 2025 -

House of Imports responded

Hello, we're happy you found our staff to be supportive during your experience here at House of Imports. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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