House of Imports - Service Center
Buena Park, CA
467 Reviews of House of Imports - Service Center
House of imports is a dealership with excellent customer service. Every time I have been there we are always treated great in the area of customer service. We always leave satisfied and feel the staff is ho service. Every time I have been there we are always treated great in the area of customer service. We always leave satisfied and feel the staff is honest and professional. More
The sales department provides whatever you need for purchasing a new car. The service department is not. They don’t answer your calls and they don’t reply your massages. purchasing a new car. The service department is not. They don’t answer your calls and they don’t reply your massages. More
Nick Salama and Jason (Financial Advisor) were excellent and outstanding customer service. I am treated well fairly. Fast service especially with my paperwork processing. Every paperwork I sign is care and outstanding customer service. I am treated well fairly. Fast service especially with my paperwork processing. Every paperwork I sign is carefully and properly explained to me in details. Nick Salama is a great asset to Mercedes Benz Company, he is a great motivator to win the heart of a car buyer, very detailed and explain everything upfront and easy to deal with. To Nick, keep up the outstanding performance And good work, and I will not hesitate to get my next car from him again. From a very satisfied customer: ROWENA B More
Initial interaction with a team member was very quick and my car’s problems were properly diagnosed. However, there were no refreshments in the waiting area - water or coffee. my car’s problems were properly diagnosed. However, there were no refreshments in the waiting area - water or coffee. More