House of Imports
Buena Park, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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First time at House of Imports: Mom wanted another car, something a little more agile and easier to park then her Lexus SUV. She had an E class back in the day and wanted something similar. The last time t something a little more agile and easier to park then her Lexus SUV. She had an E class back in the day and wanted something similar. The last time the parentals bought a Benz, they had a really bad experience at Fletcher so I knew I couldn't take her there. Conveniently, there was a dealership 15 minutes away from her house, House of Imports. Upon arriving, we were greeted by a gentleman named Nick. He was very personable, not pushy, took his time with us, and was very genuine. It was a Sunday and I guess dealers aren't fully staffed on Sundays. Still he was able to show us a bunch of C classes. He totally hustled his xxx pulling cars to show - that place is frickin huge! Mom ended up falling in love with a dark grey C300 with black/red interior, AMG trim package. That was the easy part. I was dreading what came next: the haggling over price. Uuuugh. Honestly, I was dreading it because I knew my Mom was gonna put these guys through the ringer! Those of you with Asian moms know what I'm talking about... And you know what? It really was not that bad. We did do that thing where we drove off the lot but Nick called us and negotiated a number that my mom has happy with. Since the Mom paid cash, financing was a breeze. It took a bit of time to get the car prepped but it was Sunday. But when the car rolled up, it looked xxxxxx stunning! So worth it! So, go to House of Imports, hit up Nick when you get there! More
I’ve been going to House of Imports for a few years now and have always had a great experience. I highly recommend speaking to Melissa who is my service advisor. She is amazing and goes out of her way to a and have always had a great experience. I highly recommend speaking to Melissa who is my service advisor. She is amazing and goes out of her way to assist you in any way she can. More
I've been dealing with this dealership and dealer, Ho Bang, who is the best dealer I've ever met for a long time. I highly recommend Ho Bang to anyone who is looking for a Mercedes. Bang, who is the best dealer I've ever met for a long time. I highly recommend Ho Bang to anyone who is looking for a Mercedes. More
I'm a return customer and there is a reason for it. Jane Choi was amazing, she made everything so easy and fun. She was very helpful during the process. Also Salem was great as well . I will be back Jane Choi was amazing, she made everything so easy and fun. She was very helpful during the process. Also Salem was great as well . I will be back next year for my next car More
My first time visiting House of Imports, “I was completely impressed with their professionalism and customer service.” Their customer service was second to none. James and Kevin always answer quest completely impressed with their professionalism and customer service.” Their customer service was second to none. James and Kevin always answer questions and provide all possible options available. Three days after, James followed up to check in to see if I have any questions or concerns. I recommend House of Imports to anyone who is looking to buy a high-quality car/vehicle, (New or used). Great experience! David. More
I got my new Mercedes here and Abraham helped me from A to Z. It was my first time leasing a Mercedes so I had a lot to catch up with how to use all the amazing features that the car offers, and he guided to Z. It was my first time leasing a Mercedes so I had a lot to catch up with how to use all the amazing features that the car offers, and he guided me through all the details with patience. I am also happy that any unexpected fee or unnecessary extras weren't added into the deal. Very reliable and helping dealership! More