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House of Imports
Buena Park, CA
942 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 942 reviews
May 01, 2026
Great experience no Pressure sales team purchased the vehicle online and was pleasantly surprised when I took delivery of the vehicle. It was better than I expected. First class operation. vehicle online and was pleasantly surprised when I took delivery of the vehicle. It was better than I expected. First class operation. More
by Nickbrawner
Employees Worked With
Ron Almani
April 28, 2026
I recently purchased a 2026 C300. The entire purchasing process was super simple which included a trade in. Between texting and a couple of phones calls the deal was complete. I only The entire purchasing process was super simple which included a trade in. Between texting and a couple of phones calls the deal was complete. I only spent approximately 1.25 hours at the dealer with the trade in and signing papers for the new vehicle. Danny from House of Imports Mercedes made the progress super easy. I would definitely purchase another vehicle from this dealer. More
by markltaylor1
Employees Worked With
Danny Nguyen
April 18, 2026
I had a Good experience,at House of Imports,and Hae/Alexis IS an excellent representative for Mercedes/House of Imports.She was helpful and accommodating on all questions,and for the Future. Hae/Alexis IS an excellent representative for Mercedes/House of Imports.She was helpful and accommodating on all questions,and for the Future. More
by jcarroll20325
Employees Worked With
Hae/Alexis
April 12, 2026
They sold me a vehicle with a broken tire stem a safety issue leaking axle and brake squeak refuse to do the repairs under the 5 day 250 mile return did not own investigation found the axle was still cover issue leaking axle and brake squeak refuse to do the repairs under the 5 day 250 mile return did not own investigation found the axle was still covered under manufacture warranty which they did not tell me.Do I returned car and purchased it back when I went to sign the docs the second time the manager never disclosed that I no longer have the 5 day return policy he rushed thru that which I feel is fraud I purchase the car should have been the same rules that applied but I’m considering putting them on the. News 2 on your side for deceptive practices. More
by chelle_gordon51
Employees Worked With
Ron and his supervisor
April 11, 2026
VIP service with the team service advisors management led by Ryan Anderson,. The minute I pulled into be greeted, it was White glove service for my service B and I appreciate the team always going beyond wit by Ryan Anderson,. The minute I pulled into be greeted, it was White glove service for my service B and I appreciate the team always going beyond with follow up correspondence throughout the service. More
by Jonah48!
Employees Worked With
Ryan Anderson
April 06, 2026
Amber and Brooks team went beyond to help to find the car that I wanted and they did extraordinary service to wrk the deal and be satisfied with the trade value as well the overall deal thank you amber a car that I wanted and they did extraordinary service to wrk the deal and be satisfied with the trade value as well the overall deal thank you amber and brook for your help I am enjoying the Mercedes Bnz Sclass ! More
by lazmorales91
Employees Worked With
Amber Abrim and Brooks team went!
April 03, 2026
The customer service and the mechanics are really good here. My car always comes out a lot better and drives a lot better after the mechanics work on the car. here. My car always comes out a lot better and drives a lot better after the mechanics work on the car. More
by HouseofImportsFan
Employees Worked With
Miguel
April 01, 2026
Was pleased with the service reception and service rep Dominique. This is the second time I took my car in and Dominique has always been helpful and courteous. . Dominique. This is the second time I took my car in and Dominique has always been helpful and courteous. . More
by alalhernandez
Employees Worked With
Dominique Torres
