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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
831 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 831 reviews

October 25, 2023

Clean, modern, adequate service attends who were friendly & helpful. Quick service. Work done timely & efficiently. More

by carolynparkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Oct 29, 2023 -

House of Imports responded

Hi Carolyn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2023

This dealership has the best customer service. They are very attentive and professional when it comes to servicing my vehicle. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Torres and Nick Salama
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Oct 26, 2023 -

House of Imports responded

Hello Janet, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 24, 2023

Michelle Nguyen was very helpful and made sure that my vehicle was taken care of 100%. More

by amberlabaar
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michelle Nguyen
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Oct 29, 2023 -

House of Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at House of Imports. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

WORKED WITH RON AMANI SINCE 2011. ALWAYS KNOWLEGEABLE AND PROFESSIONAL. TAKES CARE OF ANY CONCERNS AND HAS ANSWERS. More

by JOHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RON AMANI
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Oct 24, 2023 -

House of Imports responded

Hi John, we're happy you found our staff to be so supportive during your experience here at House of Imports. If you ever need help, just give us a call. Happy motoring!

October 19, 2023

I came to buy a new car for my growing family and Susan and Paul were both so easy to work with. They made the process seamless, fun, and easy! More

by sckanegawa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Beck, Paul Joven
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Oct 22, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 17, 2023

Christopher was detailed, professional, knowledgeable and got my car fixed quickly. He was proactive in communicating updates on the status of my vehicle, which I appreciate. More

by lilytran_92805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher / Attention to Detail and honest
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Oct 20, 2023 -

House of Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at House of Imports. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2023

House of Import is California's most dishonest sales and financial department. Previous experience with service and financial departments by bar manufacturers/ dealerships: BMW: 5 cars purchased from thre More

by oliverhnz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy this visit. Previous visit experience was terrible. They kept the car for 29 days and eventually returned the car to me with a major operational defect at the center console , not repaired!
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Oct 16, 2023 -

House of Imports responded

Hi, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (714) 627-5553. We look forward to hearing from you.

October 13, 2023

On October 2, 2023, Sam Hwang’s team members Josephine Hwang and Linlin got the exact car I wanted from another dealership. The car I wanted was a Mercedes-Benz GLC300 4Matic Coupe. Everyone at House of I More

by Andrew (Andy) Ma
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josephine Hwang and Linlin
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Oct 13, 2023 -

Andrew (Andy) Ma responded

Thank you very much to Sam Hwang, Josephine Hwang and Linlin for finding the exact car I wanted for me!

October 11, 2023

I went there to have my car diagnoses, but turned out my extended warranty account is not active yet, so the advisor was very Professional about it and tell me to wait a couple more weeks More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Oct 12, 2023 -

House of Imports responded

Hi Ken, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

October 10, 2023

Melissa , the service advisor was very efficient and customer oriented. She took care of the servicing of my GLA . More

by art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa , service advisor
Report | Print
Oct 12, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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