House Ford Chrysler Dodge Jeep Ram

Great Service Kept me in the loop the whole time the Truck was in the shop and they found me a few options to save some money. Who doesn't like that Kept me in the loop the whole time the Truck was in the shop and they found me a few options to save some money. Who doesn't like that More

Oil change Quick oil change for the car and they keep me in the loop on the work being done. I dropped it off the night before and picked it up the next day. Quick oil change for the car and they keep me in the loop on the work being done. I dropped it off the night before and picked it up the next day. More

Disappointed Drove 60 miles to view a vehicle only to get a lazy sales person who acted unfriendly when I asked questions after the papers were signed. The sales p Drove 60 miles to view a vehicle only to get a lazy sales person who acted unfriendly when I asked questions after the papers were signed. The sales person was rude and thinks he does not have to respect a customer and answer a question.This sales person says read the manual. When its night and I am driving home the 60 miles there were some necessary facts needed for the NIGHTTIME ride home in the snow storm. This sales person also told me whether he sells a truck or a car he gets paid the same. I also had to beg to buy some weather tech mats for the vehicle that I just bought that they had for sale. I arrived by 5pm but at 8pm its a don't let the door hit you in the xxx as he is leaving no matter what. Next: I purchased a 2017 with 5 thousand miles on it and the dealership FAILED to have the keypad code for the vehicle. However the butt head sales person said I could drive back down 60 miles and they could possibly get a code. I said to drive 60 miles one way I would need a guarantee they could get the code. This sales person indicated that "There are no guarantees in life." The dealership SHOULD have the code for ANY buyer of this age and low mileage vehicle. I called another dealership and explained what RED WING had said and had the car code by that evening. Worst car buying experience EVER More

Knowledgeable sales Geoff Bruce is the most knowledgable car salesman I've ever worked with. He knows all the features on the Jeep and knows how to explain them. Even th Geoff Bruce is the most knowledgable car salesman I've ever worked with. He knows all the features on the Jeep and knows how to explain them. Even though I was disappointed in the value for my trade in, I would work with Geoff again. Be sure to ask them to fill up the tank., More

Andy & Austin were great!! Loved my experience and my challenger! Austin made sure to walk me through all the options and when Surius let me down with the remote start, Austin Loved my experience and my challenger! Austin made sure to walk me through all the options and when Surius let me down with the remote start, Austin made sure to make it right!! More

Go Tim Thanks Tim S for your professionalism and to you Dale in parts ! I’m Glad to work with you guys in service. Agian Thanks Jim Johnson Thanks Tim S for your professionalism and to you Dale in parts ! I’m Glad to work with you guys in service. Agian Thanks Jim Johnson More

Awesome Service Even though I didn't have an appt.. they took the time to look and resolve my issue. Great Dealership to work with would recommend! Even though I didn't have an appt.. they took the time to look and resolve my issue. Great Dealership to work with would recommend! More

From the service representative and vehicle done on time. Would have given higher rating, however due to my experiences with service in the Twin Cities, believe they need to go another step further to get t Would have given higher rating, however due to my experiences with service in the Twin Cities, believe they need to go another step further to get that fifth star. Service centers in the Twin Cities will wash and/or vacuum your car before returning it. More

buying a used car It was a great experience. I don't like looking for a car, but this was pretty painless. The salesman brought the cars up to the font, and I test dr It was a great experience. I don't like looking for a car, but this was pretty painless. The salesman brought the cars up to the font, and I test drove them. He made my experience enjoyable. More

Ineptitude This was my third visit to address the loss of 4 wheel drive. It was the second visit in a month to replace a broken right front axle. There is stil This was my third visit to address the loss of 4 wheel drive. It was the second visit in a month to replace a broken right front axle. There is still clunking going on in the right front sometimes shortly after shifting to 4HI. When I provided feedback about this problem the service manager basically placed blame on me and my driving without evaluating the symptoms. He seemed to imply that I wouldn't have these problems if I only drove on perfectly dry roads and did not use 4 wheel drive. No xxxx, Sherlock. My opinion is that Ford should take this on as a personal challenge to fix it. Service manager implied that would not be the case. He also said I would have to duplicate the clunking with the tech on board before they would look for a problem. This is an intermittent problem but I have gotten better at duplicating it and will take action to further troubleshoot it since Ford is totally not interested in pursuing it. I expect a repair job to last more than 3 weeks--is that asking too much? Apparently your service manager thinks 3 weeks isn't too bad. More