House Ford Chrysler Dodge Jeep Ram

Buying my first car Everyone I worked with was very friendly. They all seemed to actually care about finding the right car for me. Geoff was great to work with and made t Everyone I worked with was very friendly. They all seemed to actually care about finding the right car for me. Geoff was great to work with and made the process as smooth as possible. More

Service that is unparalleled Richard was excellent with helping me find purchase my vehicle. He was kind and very informative throughout the whole process. I will be back the next Richard was excellent with helping me find purchase my vehicle. He was kind and very informative throughout the whole process. I will be back the next time I’m ready to purchase another vehicle! More

Excellent A++ Excellent dealer to do business with. Richard is very friendly and welcoming. Very quick response to questions I had before driving to dealership. Excellent dealer to do business with. Richard is very friendly and welcoming. Very quick response to questions I had before driving to dealership. Would definitlely do business here again! More

Informative, easy, and friendly experience All staff were very friendly and willing to help me find the best deal to buy my vehicle, without making me feel rushed to buy. I felt very welcomed a All staff were very friendly and willing to help me find the best deal to buy my vehicle, without making me feel rushed to buy. I felt very welcomed and respected which was essential in my first buying experience. More

Great Dealership All around great to dealership. Always trying to give you the best deal possible. Thanks to RIchard for all you did to make my deal a good experience. All around great to dealership. Always trying to give you the best deal possible. Thanks to RIchard for all you did to make my deal a good experience. More

I love my new Chrysler 200 car Love my new car. Only thing I would like is for them to send me a spare key or give me a Payment off since a spare key is the same as a payment Love my new car. Only thing I would like is for them to send me a spare key or give me a Payment off since a spare key is the same as a payment More

Talk about exceeding expectations....WOW! I live over an hour from the dealership. I called on a Saturday AM at 11:15....at 11:45 we negotiated a dealer on a new Pacifica along with the trade I live over an hour from the dealership. I called on a Saturday AM at 11:15....at 11:45 we negotiated a dealer on a new Pacifica along with the trade of my Town and Country. I buy a new car at least annually so I have experience and I feel the deal was worth my trip. At 3PM, I was on my way home and everything went as promised. I called on Monday when I realized the sun roof shade appeared to have some grease on it. My WONDERFUL sales person David Rieck drove to Altoona to pick the van up on his day off, left a loaner car and took it back to the dealership to get it cleaned. Wow. Everyone I worked with...David, Jeff, Andy, Sales Manager Tim were great. Thanks for making this easy. More

Gettin it done My experience with the Ford dealership was a positive one. I worked with Areia Grafton and she was wonderful. From start to finish she was able to get My experience with the Ford dealership was a positive one. I worked with Areia Grafton and she was wonderful. From start to finish she was able to get exactly what I needed and make it happen! Kudos to Ford Red Wing!! Great customer serivce every time! More

Just bad I needed to have a simple light issue fixed in my 2.5 yr old Dodge. Trip 1 - it was just a light above the lic. plate...they don't have the part, the I needed to have a simple light issue fixed in my 2.5 yr old Dodge. Trip 1 - it was just a light above the lic. plate...they don't have the part, they'll order it and call me. Trip 2 - going in so they can put the light in that was ordered. Was supposed to be a 5 min. deal fix at no charge to me after paying for the light itself. After 20 min. I was told that it would have to go to the back because it was not going to be as easy as they thought. I said I'll have to come back, I had not planned on being at the dealership that long. They took the vehicle to the back anyway and an hour and a half and a $100 later we were free to go. Trip 3 - about a week and a half later I had to take it back because the same light was going out again. They said the problem was bigger than they thought and they'd order the next level of parts to make the repair and call me when the part was in...which I was told would be the next week. Almost 2 weeks later I called because I hadn't heard a thing, the service dept. told me that the part had been there, they just forgot to call. Trip 4 - the next day after I called them, I was able to get in and they gave me a loner veh. to use in town while they fixed this issue. About an hour and a half in, they called me and said that they still didn't have the right part and that I could come and get my car and I'd have to come back yet again. They said that the correct part would be in on Tuesday of the next week. I waited that whole next week, never hearing a thing. Over the weekend the lights on the back of my veh. had stopped working altogether. Monday I called them again wondering if the part had showed up and why I hadn't heard anything. THEY NEVER EVEN ORDERED THE PART! I was told they forgot to order the part. I take my veh. up to the dealership on Monday, get a loner due to my lights not working. They tell me the part will be in on Thursday, and it'll be done on Friday. We make plans for me to come and get my car back on Friday (which is good because my office was closed this Friday and it wouldn't conflict with work) and the issue would be fixed. Wednesday morning they call me and tell me the car is done. What?? the part isn't even coming in until tomorrow...my day was planned and I couldn't go get my car so I had to take leave work again Thursday to go get my car. Happy ending though...I picked up my car and drove right to Zumbrota Ford and traded it in and bought a brand new 2018 Explorer! Back to excellent customer service!! Headache OVER! More

Purchase of new Ford Fusion My car was damaged beyond repair in a collision, and I needed a new car. We had purchased our last three vehicles from David Rieck at Hastings Ford. My car was damaged beyond repair in a collision, and I needed a new car. We had purchased our last three vehicles from David Rieck at Hastings Ford. He is now a sales associate at Red Wing Ford, and my husband and I decided it would be worthwhile to drive the extra 15 miles to Red Wing to see Dave. He had given us excellent service before, and we knew he would again. We weren't disappointed as Dave helped us find a car that is perfect for me. He helped me get acquainted with the features on the car and answered my questions and concerns with patience and expertise. He phoned our home a few days after I had been driving the car to ask how things were going and if I had questions. The other employees we met at Red Wing Ford were friendly and welcoming. We were happy that we had made the trip to Red Wing and will gladly recommend the dealership to others. More