House Ford Chrysler Dodge Jeep Ram
Red Wing, MN
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Very good Very professional. Very good at communicating with customer on what is going on with your car. Straight forward with answers, when customer ask questi Very professional. Very good at communicating with customer on what is going on with your car. Straight forward with answers, when customer ask questions. Satisfied More
Excellent service! Quick responsiveness and friendly team. Very competitive pricing. The service took a little longer, but the shop was backed up, which is understandabl Quick responsiveness and friendly team. Very competitive pricing. The service took a little longer, but the shop was backed up, which is understandable. It was my first visit and everyone helped the process run smooth. More
100 % happy 5 years - Tim Schmidt service rep could not have done better - made every appointment a pleasure and everyone else super - they know what they are doi 5 years - Tim Schmidt service rep could not have done better - made every appointment a pleasure and everyone else super - they know what they are doing. They don't forget you after you buy they stick with the same attitude every time you visit. More
Amazing service! They took care of me when other dealerships would not! I have been to many other dealers and poor work was performed. They corrected all of my issues They took care of me when other dealerships would not! I have been to many other dealers and poor work was performed. They corrected all of my issues in a timely manner! More
Top Notch Customer Service I have been a customer of Red Wing Ford Chrysler Dodge Jeep Ram for many years. John Goeman and Tim Ciccarelli go to great lengths to always provide I have been a customer of Red Wing Ford Chrysler Dodge Jeep Ram for many years. John Goeman and Tim Ciccarelli go to great lengths to always provide premier customer service. They have my business for life. More
Personable and respectful They stuck with the problem and made sure it was taken care of in full. I was also kept in the loop the entire time so there were no surprises. They stuck with the problem and made sure it was taken care of in full. I was also kept in the loop the entire time so there were no surprises. More
Disappointed I felt like I was bothering Tim when it came to getting paper work started for my rental car for the recalled part. He told me and my son who dropped I felt like I was bothering Tim when it came to getting paper work started for my rental car for the recalled part. He told me and my son who dropped my car off that he was not getting paid to deal with the recall issues. Tim had me call Ford Customer Service twice with questions. My car sat in my garage for 5 months, then when the parts finally came Tim was very pushy about getting the car into the shop as soon as possible. I explained that I was in Texas and my son who is a dentist in Red Wing, would drop the car off but that he is very busy and would call for an appointment. The day the replacement appointment was scheduled they could not get the job done, so my son had to take the car back to Wabasha because he didn't have a ride home and bring the car back the following day. They did as least pick the car up from the dental office and returned it when it was done that second day which was helpful. My husband had both airbags replaced in his truck in Texas, they had the parts so no rental car, appointment the day after we got to Texas, work was done in 1 hour. That's excellent service from a dealer in Harlingen Texas. More
Service Visit John in service was responsive and courteous and kept me updated as to what was going on with my vehicle. Facility was clean and welcoming and the cof John in service was responsive and courteous and kept me updated as to what was going on with my vehicle. Facility was clean and welcoming and the coffee was good. More
“The works” service appt Excellent experience. Service manager was very helpful courteous and informative. Service was timely and.thorough. Will continue using Red Wing ford s Excellent experience. Service manager was very helpful courteous and informative. Service was timely and.thorough. Will continue using Red Wing ford service. Tim was especially helpful and informative More
Jeep lease Very happy with the everything and everybody I dealt with at the dealership. I would definitely buy from them again, and I would recommend them to my Very happy with the everything and everybody I dealt with at the dealership. I would definitely buy from them again, and I would recommend them to my friends. More