House Chevrolet Buick Cadillac
Owatonna, MN
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Happy customer I had a very low pressure visit. All information was up front. I felt there was no xx. The numbers on the trade and new vehicle were very fair. Compar I had a very low pressure visit. All information was up front. I felt there was no xx. The numbers on the trade and new vehicle were very fair. Compared to the other 3 dealerships I was at I felt like I was an actual person instead of just a sale. Thank you Josh and team. See you in 2 years for my next upgrade. More
Mechanical Issues While driving to Minneapolis last week my 2018 Equinox started to do strange things so I pulled off the freeway and went to House Chevrolet. I was a While driving to Minneapolis last week my 2018 Equinox started to do strange things so I pulled off the freeway and went to House Chevrolet. I was able to pull my vehicle right in and was met by Ms. Berrier who in turn gave instructions to staff to figure out what was wrong and get me back on my way. The service staff and mechanic figured out the problem right away, had the part readily available and I was back on the road within 1/2 hour. Ms. Berrier assured me the papework would be taken care of and thanked me for my business. I had in the past had a very bad experience at this dealership, but I am truly impressed with the new service department manager and the way the situation was handled. Thank you House and Chris Berrier. You have regained our very loyal Chevy family trust! More
Helpful and willing to hang out. I went to test drive a 2015 Terrain. The sales associate was helpful, kind, and open. Becky was a very easy person to talk to and work with. She was g I went to test drive a 2015 Terrain. The sales associate was helpful, kind, and open. Becky was a very easy person to talk to and work with. She was gracious and, even though we had left with the very Terrain I test drove, she called after hours to let us know that the vehicle was not a flex fuel vehicle as she stated during the test drive. The rest of the staff stayed after closing time to make sure our experience was positive. The dealership is very comfortable and has a guest lounge with complimentary popcorn, coffee, and soft drinks. More
No pressure sales We had a young salesman help us. We knew what we wanted, just looking for best price. Their price was as good as the Twin Cities dealers and closer t We had a young salesman help us. We knew what we wanted, just looking for best price. Their price was as good as the Twin Cities dealers and closer to home. The only sales pressure came at closing with the "add-ons", which is typical for all dealers I've worked with in the past. All the staff was friendly and my kids loved the free soda and popcorn! More
It was amazing. They were really great. It was really great. They were very helpful. I will definitely be back for my next vehicle. They really take care of their customers. It was a really It was really great. They were very helpful. I will definitely be back for my next vehicle. They really take care of their customers. It was a really great experience. More
Customer service House has very friendly sales people and competitive prices. I shopped around and House had a better inventory and they seemed to know what vehicle I House has very friendly sales people and competitive prices. I shopped around and House had a better inventory and they seemed to know what vehicle I wanted. More
Good experience. Experience was very good. Steve is an outstanding sales person and very knowledgeable about the different product. The only negative comment I will ma Experience was very good. Steve is an outstanding sales person and very knowledgeable about the different product. The only negative comment I will make is that it took much to long to do the paper work. There should be a mechanism in place where you don’t have to be there for over two plus hours signing all that paperwork. Michael in the Finance dept. was excellent and also very knowledgeable and was able to answer all questions. I would definitely go back and purchase a second car. More
Fantastic Everyone was very friendly and helpful! We would recommend House To our friends and family. Steve was very knowledgeable and helped us alot with ou Everyone was very friendly and helpful! We would recommend House To our friends and family. Steve was very knowledgeable and helped us alot with our decision. More
Sales team Everyone on the House team are very professional but also down to earth. They made me feel comfortable asking any questions I had, no matter how many Everyone on the House team are very professional but also down to earth. They made me feel comfortable asking any questions I had, no matter how many times i asked it!! More
Excellent service I was impressed with the level of professionalism and how easy they made the process. Very streamlined and low pressure. I will definitely recommend I was impressed with the level of professionalism and how easy they made the process. Very streamlined and low pressure. I will definitely recommend House to friends and family. More