House Chevrolet Buick Cadillac
Owatonna, MN
Filter Reviews by Keyword
By Type
Showing 1,082 reviews
Good Experience. Great staff. Enjoyable experience. Everyone very helpful. Price very fair. Cappuccino delicious. Have always had Chevrolet s and found them very satisfying t Enjoyable experience. Everyone very helpful. Price very fair. Cappuccino delicious. Have always had Chevrolet s and found them very satisfying to drive. Will continue to do so in the future. More
Service manager very unpersonable. Why would you put a service managers desk with his back to the customers.!! I had an unforeseen circumstance and do you think he would come talk to m Why would you put a service managers desk with his back to the customers.!! I had an unforeseen circumstance and do you think he would come talk to me NO he makes other service attendants tell me what he said. Very unprofessional. The attendant female at the desk was very nice maybe the manager could learn a few things from her. More
tire stem I was so disappointed with my service there. New tire stem and the tire still leaked-- oil changed cost $80.00!!! Tire still leaked and took it over I was so disappointed with my service there. New tire stem and the tire still leaked-- oil changed cost $80.00!!! Tire still leaked and took it over again and showed that they rotated the tire putting the new tire stem in back. Isn;t it strange that if they rotated the tire, the different tire on the left front leaked again. 2 tires in same place leaked. Was going to charge me another $40.00 when I had received a message I had a $20.00 credit. I'm just done coming to House-- it;s always a challenge! They sure do not know customer service! More
good morning Everything was set up on time. I was able to get done things I needed to while waiting. I got my phone charged.Truck looked great and I was out the do Everything was set up on time. I was able to get done things I needed to while waiting. I got my phone charged.Truck looked great and I was out the door when expected. More
One very poor experience.....not very Disney I am very disappointed. You remove my engine air filter to inspect it, without permission, find its dirty and then charge me $20 labor to put a new o I am very disappointed. You remove my engine air filter to inspect it, without permission, find its dirty and then charge me $20 labor to put a new one back in. You already had it out!! And then when I ask about it the Service Advisor says "nothing I can do about it, it's the way it is". Then I have to ask about the inspection performed to be told "it's all great". So I bbn push further, and explain Its my work truck and I want to catch issues before they're a problem. She then starts to sell me maintenance. I happen to know there are a few issues already present that are mechanical and not maintenance, but my inspection reveals all green, no yellow.....what's the point of telling me you will inspect my vehicle when you are not going to. More
great service and friendly We are from out of town and had an appointment for an oil change we got into town early and they were able to get us in early for our appointment. Ser We are from out of town and had an appointment for an oil change we got into town early and they were able to get us in early for our appointment. Service team is great and also talked with our salesman Michael he has a great attitude and cares about his customers. More
Purchase of a new truck Staff at House was very knowledgeable and friendly. Would hard with is to get together with us on our new truck. Appreciate your staff. Thank you. Staff at House was very knowledgeable and friendly. Would hard with is to get together with us on our new truck. Appreciate your staff. Thank you. More
Good price , fair trade in price. Explained vehicles features. Very friendly sales person. It took awhile to have mud flaps installed, but the shop was busy. , fair trade in price. Explained vehicles features. Very friendly sales person. It took awhile to have mud flaps installed, but the shop was busy. More
Efficient and friendly service, lowest prices The team at House Chevrolet made our first new car buying experience easy to understand and stress free. Jeana started with us over the phone and arra The team at House Chevrolet made our first new car buying experience easy to understand and stress free. Jeana started with us over the phone and arranged a time for us to come in and look at the vehicles we were interested in. She took the worry out of car buying as she stuck to our wishes and budget instead of pushing to upsell or particular vehicle over any other. She really listened to our feedback and anticipated our needs. We would definately return for our next purchase. More
Josh was great! Josh did a great job explaining all the features! Great at follow up while not being pushy. I would highly recommend Josh and House Chevrolet! Josh did a great job explaining all the features! Great at follow up while not being pushy. I would highly recommend Josh and House Chevrolet! More