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House Chevrolet Buick Cadillac

Owatonna, MN

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1,082 Reviews

3700 Frontage Rd. W

Owatonna, MN

55060

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Showing 1,082 reviews

December 22, 2018

Good Experience. Great staff. Enjoyable experience. Everyone very helpful. Price very fair. Cappuccino delicious. Have always had Chevrolet s and found them very satisfying t More

by BONNIEM1942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wrede, Ambria Morsching
Dec 22, 2018 -

House Chevrolet Buick Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The House Chevrolet Buick Cadillac Team

December 21, 2018

Service manager very unpersonable. Why would you put a service managers desk with his back to the customers.!! I had an unforeseen circumstance and do you think he would come talk to m More

by Hjacookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erik Dolson, Jen Kalish
Dec 22, 2018 -

House Chevrolet Buick Cadillac responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The House Chevrolet Buick Cadillac Team

December 20, 2018

tire stem I was so disappointed with my service there. New tire stem and the tire still leaked-- oil changed cost $80.00!!! Tire still leaked and took it over More

by PNSHOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda Motz
Dec 22, 2018 -

House Chevrolet Buick Cadillac responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, The House Chevrolet Buick Cadillac Team

December 20, 2018

good morning Everything was set up on time. I was able to get done things I needed to while waiting. I got my phone charged.Truck looked great and I was out the do More

by jf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Crowell, Amanda Motz
Dec 21, 2018 -

House Chevrolet Buick Cadillac responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at House Chevrolet Buick Cadillac was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The House Chevrolet Buick Cadillac Team

December 19, 2018

One very poor experience.....not very Disney I am very disappointed. You remove my engine air filter to inspect it, without permission, find its dirty and then charge me $20 labor to put a new o More

by Ex-S.Advisor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Motz
Dec 19, 2018 -

House Chevrolet Buick Cadillac responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, The House Chevrolet Buick Cadillac Team

December 19, 2018

great service and friendly We are from out of town and had an appointment for an oil change we got into town early and they were able to get us in early for our appointment. Ser More

by BANDITRUBY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Leyva, Amanda Motz
Dec 19, 2018 -

House Chevrolet Buick Cadillac responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The House Chevrolet Buick Cadillac Team

December 18, 2018

Purchase of a new truck Staff at House was very knowledgeable and friendly. Would hard with is to get together with us on our new truck. Appreciate your staff. Thank you. More

by TLSTENZEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Leyva, Kyle Clausen, Jeana Espe
Dec 19, 2018 -

House Chevrolet Buick Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, The House Chevrolet Buick Cadillac Team

December 17, 2018

Good price , fair trade in price. Explained vehicles features. Very friendly sales person. It took awhile to have mud flaps installed, but the shop was busy. More

by GENZYJR
Recommend Dealer
Yes
Employees Worked With
Jason House, Michael Leyva, Steven Wrede
Dec 18, 2018 -

House Chevrolet Buick Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The House Chevrolet Buick Cadillac Team

December 16, 2018

Efficient and friendly service, lowest prices The team at House Chevrolet made our first new car buying experience easy to understand and stress free. Jeana started with us over the phone and arra More

by DEARMAN75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Leyva, Jeana Espe
Dec 16, 2018 -

House Chevrolet Buick Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The House Chevrolet Buick Cadillac Team

December 16, 2018

Josh was great! Josh did a great job explaining all the features! Great at follow up while not being pushy. I would highly recommend Josh and House Chevrolet! More

by BENF1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Leyva, Josh Crowell
Dec 16, 2018 -

House Chevrolet Buick Cadillac responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The House Chevrolet Buick Cadillac Team

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