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House Chevrolet Buick Cadillac

Owatonna, MN

not yet
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1,082 Reviews

3700 Frontage Rd. W

Owatonna, MN

55060

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Showing 1,082 reviews

August 07, 2022

House has very friendly service folks in the front office. Nice and clean waiting area. More

by ROBTHEOBALD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Fincher, Melanie Lura
Aug 09, 2022 -

House Chevrolet Buick Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The House Chevrolet Buick Cadillac Team

August 06, 2022

Clean, efficient,friendly , service. From the beginning to the end of service they get the job done! More

by rpwalth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Fincher, Melanie Lura
Aug 09, 2022 -

House Chevrolet Buick Cadillac responded

Thanks for your perfect review, rpwalth! We're glad to hear that our team was friendly, efficient, and clean! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The House Chevrolet Buick Cadillac Team

August 05, 2022

Great customer service from sales to service I would recommend this business to everyone I know More

by PKCEDARRANCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Fincher
Aug 08, 2022 -

House Chevrolet Buick Cadillac responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The House Chevrolet Buick Cadillac Team

August 04, 2022

Service was great. I did mention when tech was lowering car in video I couldn’t hear what he was saying More

by jenmcdonough92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Fincher
Aug 05, 2022 -

House Chevrolet Buick Cadillac responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have a good experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The House Chevrolet Buick Cadillac Team

July 29, 2022

We went to House Chevrolet because they had what we were looking for: a new car. Tasha was prompt, courteous and friendly. More importantly; prepared to sell a car! Transaction was done quickly with little More

by TW1701A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tasha Taylor
Aug 01, 2022 -

House Chevrolet Buick Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The House Chevrolet Buick Cadillac Team

July 29, 2022

Had my airbag replaced it took all afternoon then the next day they called and told me to bring it in again because they didn’t get the numbers right. Not happy with them! More

by Elliotjenkins
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kayla Fincher
Aug 01, 2022 -

House Chevrolet Buick Cadillac responded

Elliot, thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The House Chevrolet Buick Cadillac Team

July 28, 2022

On time , courteous & helpful. Just what one should expect from your dealer. Keeps me coming back! More

by MAFIKSDAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason House, Greg House, DAS Admin, Kayla Fincher
Jul 28, 2022 -

House Chevrolet Buick Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The House Chevrolet Buick Cadillac Team

July 28, 2022

Very simple to schedule an appointment for service. Staff were professional and knew what they were talking about. The work done by the technician(s) was top notch. They sent a video over explaining an More

by sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Fincher, Melanie Lura
Jul 29, 2022 -

House Chevrolet Buick Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The House Chevrolet Buick Cadillac Team

July 26, 2022

Professional prompt and friendly service. Appreciate the video and text updates. Will come back again. More

by david.a.thamert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Fincher, Melanie Lura
Jul 28, 2022 -

House Chevrolet Buick Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The House Chevrolet Buick Cadillac Team

July 23, 2022

People out front need to communicate better with the mechanics. Wanted a tire rotation and the mechanic said it didn’t need that. But it did. Person out fron said it was done. Had to go back next day. D More

by Reddogandmary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mechanic should do what the customer wants. More communication needed. , Kayla Fincher, Melanie Lura
Jul 23, 2022 -

Reddogandmary responded

Not now

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