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House Chevrolet Buick Cadillac

Owatonna, MN

not yet
rated
1,082 Reviews

3700 Frontage Rd. W

Owatonna, MN

55060

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Showing 1,082 reviews

December 13, 2020

We’ve always had good service with your company. And I consider us a valued customer. But the last time we needed assistance, which was help in programming 2 fobs, we were so disappointed with the $75 fee More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Fincher
Dec 15, 2020 -

House Chevrolet Buick Cadillac responded

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Sincerely, The House Chevrolet Buick Cadillac Team

December 12, 2020

Really like the online scheduling. Same or next day service has always been available. Friendly staff. Comfortable and very clean waiting area. Good price. Very satisfied. More

by dmstanton0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Dec 15, 2020 -

House Chevrolet Buick Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The House Chevrolet Buick Cadillac Team

December 12, 2020

Very helpful and personable and professional staff. Nice clean comfortable facility. Very positive experience and they had the vehicle I was looking for. Would shop there again in the future. More

by RSOSWALD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tasha Taylor
Dec 15, 2020 -

House Chevrolet Buick Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The House Chevrolet Buick Cadillac Team

December 12, 2020

Employees are friendly and helpful. The facility is bright, clean and updated with some nice amenities as you wait for your car to be fixed. More

by THANSONOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Fincher
Dec 15, 2020 -

House Chevrolet Buick Cadillac responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The House Chevrolet Buick Cadillac Team

December 10, 2020

Everyone was very knowledgeable of our questions. We really like the Buick Enclaves. They are a very reliable and well built car. They are great in snow!! More

by KSTUCKMAYER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Wrede, Ashley Oelkers
Dec 14, 2020 -

House Chevrolet Buick Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The House Chevrolet Buick Cadillac Team

December 09, 2020

Made a call about a problem and they got me in the same day and repaired it right then. Took me home & picked up so I didn’t have to wait. Thanks More

by mary_schultz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Motz, Kayla Fincher
Dec 10, 2020 -

House Chevrolet Buick Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The House Chevrolet Buick Cadillac Team

December 05, 2020

I’m pleased to have found a dealership I have grown to trust. I was welcomed, treated professionally, courteously and everyone was very helpful. I will return when the need arises. Thank you! More

by RKHUBER5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Swedberg, Amanda Motz, Ashley Oelkers, Kayla Fincher
Dec 08, 2020 -

House Chevrolet Buick Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The House Chevrolet Buick Cadillac Team

December 04, 2020

Was simply outstanding all associates where very friendly and helpful all had a smile on their faces Was a very relaxing experience Happy Holidays too all More

by MIKE.LEOPOLD3439
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Dec 08, 2020 -

House Chevrolet Buick Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The House Chevrolet Buick Cadillac Team

December 04, 2020

I was wrongfully charged. There is an error being made that I’m trying to get corrected and on body is calling me back. I have called and emailed and have not got a response. Except we are too busy. Tomo More

by SHELDON_FELLER59
Customer Service
Recommend Dealer
No
Employees Worked With
Kayla Fincher
Dec 09, 2020 -

House Chevrolet Buick Cadillac responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, The House Chevrolet Buick Cadillac Team

December 03, 2020

Am from out of town and need a oil change got me right in whith in 10 minutes rotated tires reset air pressure and washed my truck with in a hour . Friendly service thank you very much More

by Brentschueler15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Fincher
Dec 07, 2020 -

House Chevrolet Buick Cadillac responded

Brent, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The House Chevrolet Buick Cadillac Team

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