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House Chevrolet Buick Cadillac

Owatonna, MN

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1,082 Reviews

3700 Frontage Rd. W

Owatonna, MN

55060

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Showing 1,082 reviews

January 24, 2021

Worse service EVER. Bought an extended warranty for NOTHING. Sun roof with working and they are not standing by it. Never go to this dealership again!!! More

by tcrooks0103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mitchell Galles, Kayla Fincher
January 21, 2021

Mitchell was very patient and answered all of my question and concerns I had. Made me feel very comfortable through the process. I trust Chevy will all my vehicle concerns. -Brett More

by BRETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles
Jan 21, 2021 -

House Chevrolet Buick Cadillac responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, The House Chevrolet Buick Cadillac Team

January 21, 2021

Kayla and the whole service crew was fabulous in working with me. Letting me know that status of work being completed! Great Job to the team!!!! More

by FOOTBALL_DOLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Motz, Mitchell Galles, Kayla Fincher
Jan 21, 2021 -

House Chevrolet Buick Cadillac responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, The House Chevrolet Buick Cadillac Team

January 20, 2021

Awesome experience ! Great staff! Would definitely purchase here again! Came as strangers and left as friends! Would highly suggest House to anyone purchasing a vehicle! More

by MOLSON9036
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Swedberg, Ambria Morsching, Amanda Motz
Jan 21, 2021 -

House Chevrolet Buick Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, The House Chevrolet Buick Cadillac Team

January 20, 2021

I'm very impressed with the service department and their professional and courteous service ability to.diagnose the mechanical failure on my 2008 GMC 3500 and they had the parts in stock to make the needed More

by KENTWTSN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Fincher
Jan 21, 2021 -

House Chevrolet Buick Cadillac responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The House Chevrolet Buick Cadillac Team

January 20, 2021

Ambria the sales associate at House Chevrolet, was so helpful, very knowledgeable on ever aspect of the truck I purchased- A great asset to this dealership Thanks Paul H More

by PHARVEY11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Swedberg, Kyle Clausen, Ambria Morsching, DAS Admin, Kayla Fincher
Jan 21, 2021 -

House Chevrolet Buick Cadillac responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, The House Chevrolet Buick Cadillac Team

January 19, 2021

I got some tires put on an my left rear tire keeps losing air. Not really sure why since they’re brand new. People were nice and friendly. More

by Mbusker19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles
Jan 21, 2021 -

House Chevrolet Buick Cadillac responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The House Chevrolet Buick Cadillac Team

January 16, 2021

Quick efficient service. Quoted him hour but done in 20 minutes. Friendly and helpful. I would recommend this dealer for great service any time. Thanks! More

by mcj4009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Jan 20, 2021 -

House Chevrolet Buick Cadillac responded

We cannot thank you enough for your wonderful review of House Chevrolet Buick Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The House Chevrolet Buick Cadillac Team

January 15, 2021

Friendly group that tries their best to work with any situation. They were all very accommodating to me and really tried their best to find a deal that worked for me. More

by RADAR2232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wrede, Ambria Morsching
Jan 20, 2021 -

House Chevrolet Buick Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The House Chevrolet Buick Cadillac Team

January 13, 2021

A very thorough job that took a very long time. Was not updated on what was happening until advised also needed a new battery , after 25 minutes went to check on it. Service person then went back to serv More

by MARYSTUMPF09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Jan 15, 2021 -

House Chevrolet Buick Cadillac responded

Mary, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The House Chevrolet Buick Cadillac Team

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