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House Chevrolet Buick Cadillac

Owatonna, MN

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1,082 Reviews

3700 Frontage Rd. W

Owatonna, MN

55060

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Showing 1,082 reviews

February 10, 2021

I have a fleet vehicle through Emkay and they took care of me like I just bought a new Cadillac. Top notch customer service from everyone I dealt with. More

by sean.grage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hanson, Mitchell Galles, Kayla Fincher
Feb 12, 2021 -

House Chevrolet Buick Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The House Chevrolet Buick Cadillac Team

February 09, 2021

Got me in super fast. Only issue I had was not being informed prior to picking up my car that I would be charged the 3.25% fee now. More

by MAC_ALL17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Feb 11, 2021 -

House Chevrolet Buick Cadillac responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The House Chevrolet Buick Cadillac Team

February 09, 2021

Ambria has been wonderful! She was great with our purchase and going through all of the features on my new Traverse twice. Follow up calls by both Ambria and Josh were much appreciated in that I fee More

by Karlabelina2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Swedberg, Ambria Morsching
Feb 11, 2021 -

House Chevrolet Buick Cadillac responded

We are pleased to hear that you had an excellent experience with Ambria and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The House Chevrolet Buick Cadillac Team

February 07, 2021

They were all great to work with and found me exactly what I was looking for in a new vehicle. Would definitely work with them again More

by MURR110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wrede, Tasha Taylor
Feb 09, 2021 -

House Chevrolet Buick Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The House Chevrolet Buick Cadillac Team

February 06, 2021

Had my equinox in to get a new motor Which is very disappointing with only 77,000 miles on it but Amanda Motz did a excellent job keeping me informed with everything More

by TROY.KNUTSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Motz
Feb 09, 2021 -

House Chevrolet Buick Cadillac responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The House Chevrolet Buick Cadillac Team

February 03, 2021

Tasha was awesome as usual, Kayla was very good too! I did however find the credit card charge a wee bit annoying. I will be buying my next heavy duty Chevy truck from these fine folks. More

by JAVARACER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Swedberg, Steven Wrede, Tasha Taylor, Landon Golombeski, Mitchell Galles, Kayla Fincher
Feb 05, 2021 -

House Chevrolet Buick Cadillac responded

We are pleased to hear that you had an excellent experience with Tasha and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The House Chevrolet Buick Cadillac Team

February 02, 2021

House Chevrolet has an amazing service department. They listen to my concerns and do their best to address and fix the problem. The service department team is made up of knowledgeable, friendly people. I a More

by DEBMATTICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The technician that worked on my vehicle ~Drew was amazing!!, Amanda Motz, Mitchell Galles, Kayla Fincher
Feb 04, 2021 -

House Chevrolet Buick Cadillac responded

Thank you for putting your trust in House Chevrolet Buick Cadillac! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The House Chevrolet Buick Cadillac Team

January 29, 2021

Had brakes bled. Had a higher pedal before bleeding. If I pump pedal, it comes up higher. For $183.00 bill I'd expect a trk wash??? More

by ELOAMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Fincher
Feb 02, 2021 -

House Chevrolet Buick Cadillac responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us so we can address and remedy your concerns. Sincerely, The House Chevrolet Buick Cadillac Team

January 29, 2021

Can’t say enough about this dealership. The repairs were done quickly and properly. Kayla did an excellent job of keeping me informed as to the status of the repairs and always requested authorization from More

by Donkarnov4342
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Feb 02, 2021 -

House Chevrolet Buick Cadillac responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The House Chevrolet Buick Cadillac Team

January 27, 2021

Very pleased with the quick service and direct communication from all the staff. Also having a business that can admit when they were wrong. Ada boy More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason House, Josh Swedberg, Amanda Motz, Kayla Fincher
Jan 28, 2021 -

House Chevrolet Buick Cadillac responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Sincerely, The House Chevrolet Buick Cadillac Team

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