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House Chevrolet Buick Cadillac

Owatonna, MN

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1,082 Reviews

3700 Frontage Rd. W

Owatonna, MN

55060

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Showing 1,082 reviews

June 12, 2021

Friendly and knowledgeable staff. Nice selection of vehicles. Clean, well-appointed showroom. Great waiting area to use while waiting for service work to be completed. More

by JOANN
Recommend Dealer
Yes
Employees Worked With
Kyle Clausen
Jun 15, 2021 -

House Chevrolet Buick Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The House Chevrolet Buick Cadillac Team

June 08, 2021

This is an awesome place to buy a vehicle and the second time I have done it and the staff is awesome from the sales staff to the service department you can’t get better service. More

by JOSHSJODIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Wrede, Ambria Morsching
Jun 10, 2021 -

House Chevrolet Buick Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The House Chevrolet Buick Cadillac Team

June 03, 2021

Dropped a bombshell on them with no advance notice. They did what another repairman told us.. It didn't correct the problem, but they were awesome anyway! More

by JessicaR1983
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Jun 07, 2021 -

House Chevrolet Buick Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The House Chevrolet Buick Cadillac Team

June 02, 2021

Don’t like you charging for use credit card.Make me want Don’t like you charging for use credit card. Make me want to go elsewhere. Service is good credit card is is a disappointment. Doug Wencl More

by DKWENCL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Jun 03, 2021 -

House Chevrolet Buick Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The House Chevrolet Buick Cadillac Team

May 30, 2021

Everyone was great! Super friendly, and very helpful with all of our questions. They made the whole buying process super simple and effortless. I would highly recommend! More

by JAREDHAUKOOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Wrede, Ambria Morsching
Jun 02, 2021 -

House Chevrolet Buick Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The House Chevrolet Buick Cadillac Team

May 29, 2021

Kayla and Amanda were excellent. Their clear communication helped ensure we understood what was going on and made a difficult situation easier. They went out of their way to help us pick up the More

by lhuerth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Jun 02, 2021 -

House Chevrolet Buick Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The House Chevrolet Buick Cadillac Team

May 28, 2021

Mitch is a great service advisor. My running boards came in fast and mitch called me and got me in for an appointment righr away. Very professional and courteous on the phone. I appreciate the courtes More

by Leah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles
Jun 02, 2021 -

House Chevrolet Buick Cadillac responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The House Chevrolet Buick Cadillac Team

May 27, 2021

Staff members who are friendly competent and proactive are highly regarded individuals. Kayla fits that description and hopefully she is being recognized for her outstanding services. More

by Merle gamm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Fincher
Jun 02, 2021 -

House Chevrolet Buick Cadillac responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The House Chevrolet Buick Cadillac Team

May 23, 2021

The service team at House is always professional and customer focused. The one thing I do not like is charging service fee on credit card. More

by VANSLJJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Motz, Mitchell Galles
May 25, 2021 -

House Chevrolet Buick Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The House Chevrolet Buick Cadillac Team

May 22, 2021

I have to give it a low review because they didn’t fix the problem on my truck. I was told that the technician said the noise it makes is normal!! I bought the truck brand new about 4 yrs ago and it didn More

by txmnchulaRikkysss
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kayla Fincher
May 27, 2021 -

House Chevrolet Buick Cadillac responded

Thank you for taking the time to share your recent experience at House Chevrolet Buick Cadillac. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The House Chevrolet Buick Cadillac Team

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