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House Chevrolet Buick Cadillac

Owatonna, MN

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1,082 Reviews

3700 Frontage Rd. W

Owatonna, MN

55060

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Showing 1,082 reviews

June 27, 2018

Oil change Very friendly staff, had an oil change, took a little while, but they have refreshments and vending machines and a kids area which was nice for my dau More

by KOZIOLEKKELSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory cramer
Jun 28, 2018 -

House Chevrolet Buick Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, House Chevrolet Buick Cadillac

June 27, 2018

Car buying can be a fun experience We were welcomed by Becky & she is a great gal & knowledgeable & willing to go out of her way for us...not every day you sell 2 vehicles to the same f More

by Cornell, Barbara
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leyva, Becky Underdahl
Jun 28, 2018 -

House Chevrolet Buick Cadillac responded

Thank you for your great review, Cornell! We're glad to have Becky on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, House Chevrolet Buick Cadillac

June 27, 2018

Recall for relay switch for headlights on 2006 Buick LaCross House Chevrolet- Buick- Cadillac got me in quickly, explained the process, provided complementary refreshments and got me back on the road in 40 minut More

by Chuck Jamison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Berrier
Jun 28, 2018 -

House Chevrolet Buick Cadillac responded

We appreciate your kind words, Chuck. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, House Chevrolet Buick Cadillac

June 27, 2018

Very Professional My appt was not in the schedule when I arrived The person I talked to forgot to chug it but they were able to get me in! More

by LEHMAN_NANCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Brainer
Jun 28, 2018 -

House Chevrolet Buick Cadillac responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your issue was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, House Chevrolet Buick Cadillac

June 26, 2018

Great job Friendly staff, great service, quick turnaround! Cory was awesome to work with. The loaner vehicle was way nicer than expected. The shuttle drivers ar More

by ejdowling99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Cramer
Jun 28, 2018 -

House Chevrolet Buick Cadillac responded

Thanks for your outstanding review! We're glad to hear that Cory and the rest of our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, House Chevrolet Buick Cadillac

June 26, 2018

Great customer experience! I purchased a used Vehicle through House and they did a fantastic job by creating an awesome customer experience! I would definitely refer anyone loo More

by blaisdellmr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason House, Michael Leyva, Erik Dolson, Becky Underdahl
Jun 28, 2018 -

House Chevrolet Buick Cadillac responded

We love hearing about customers that have a terrific experience at House Chevrolet Buick Cadillac. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, House Chevrolet Buick Cadillac

June 25, 2018

Fixing our acadia Things went well. It was in last year and the leak wasn't found. They found it this time and fixed it. Works great now. Parts had to be ordered but co More

by CHA_CHI3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey in service
Jun 28, 2018 -

House Chevrolet Buick Cadillac responded

Hi and thanks for the great feedback! We're very happy that Corey was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, House Chevrolet Buick Cadillac

June 25, 2018

New car purchase Every one was very helpful. I took the car home the same day. However I was disappointed with trade value. Hail dents will correct themselves with the More

by MICHAEL.CARON
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leyva, Josh Swedberg, Greg House, Becky Underdahl
Jun 28, 2018 -

House Chevrolet Buick Cadillac responded

Thank you for the great feedback, Michael! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, House Chevrolet Buick Cadillac

June 25, 2018

Friendly and comfortable. Our salesman Josh was very pleasant and knowledgeable. Josh answered all our questions and was very courteous, and not overpowering. Everyone else at More

by STACKEN4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Leyva, Josh Swedberg, Josh Crowell
Jun 28, 2018 -

House Chevrolet Buick Cadillac responded

Thank you for recognizing your experience at House Chevrolet Buick Cadillac. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, House Chevrolet Buick Cadillac

June 22, 2018

Very unhappy Very disappointed with how well they taken care of me since I bought the vehicle not willing to work with me and want me to spend more money to take c More

by ACOREY1
Recommend Dealer
No
Employees Worked With
Josh Swedberg, Josh Crowell
Jun 28, 2018 -

House Chevrolet Buick Cadillac responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred in our sales department. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, House Chevrolet Buick Cadillac

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