Hoselton Toyota
East Rochester, NY
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Roco and his team are always so polite and courteous. The service team gets my vehicle repaired without trying to "sell" me services I do not need or want. The waiting area is very comfortable, bright, and r service team gets my vehicle repaired without trying to "sell" me services I do not need or want. The waiting area is very comfortable, bright, and relaxing which makes waiting for your vehicle a great experience. Thank you Hoselton. More
I have leased 3 vehicles in a row from this dealer. All 3 were Toyota brand starting with a Camry. Then to a Tacoma and now and most recently a Rav 4. With each vehicle the options and service has gotten bet were Toyota brand starting with a Camry. Then to a Tacoma and now and most recently a Rav 4. With each vehicle the options and service has gotten better and better. I highly recommend this dealership and do anytime the question arises. The knowledgeable staff has always performed well and with curtious follow up and proffesionalism. When it is time to turn in the lease I have no doubt about the fact that they will be fair. I have been through it twice and was never charged for a few miles over or minor incidental damages. Most recently when I turned in the Tacoma it had actually appreciated in value and I was credited that difference no questions asked. Hoselton Has it when it comes to my future business. More
I like Hoselton Toyota Dealership. I purchased my Toyota Venza in 2009 at Hoselton Toyota and I have been using Hoselton dealership for scheduled service checks and inspections for my vehicle ever since. Ho Venza in 2009 at Hoselton Toyota and I have been using Hoselton dealership for scheduled service checks and inspections for my vehicle ever since. Hoselton team care about their customers and I am very happy to continue to come back to Hoselton Toyota. I also want to thank Service Manager Zack Goldman, who has been a great help during my visits to Hoselton Toyota and has helped ensure that all the checks went smoothly. Zack is usually personally involved and courteous, also I can trust him - he is very organized and professional, offering detailed information and great advice about taking care of my Venza. So I’m very thankful to Zack Goldman for his excellent work on my vehicle! I also want to thank the whole Hoselton Toyota team. I’m happy I bought my Toyota Venza at Hoselton dealership and have been receiving great service. More
Chris DiGuardi was outstanding! He was professional and went the extra mile with this sale. In addition, there was always an introduction if we needed to speak with an additional person (ex. financial pers went the extra mile with this sale. In addition, there was always an introduction if we needed to speak with an additional person (ex. financial person). The friendliness amongst the entire staff was amazing, even those we did not deal with. It is without hesitation that I would recommend Hoselton Toyota and Chris DiGuardi to future customers! More
Our total experience with Hoselton was exceptional! Phil was awesome to work with, very attentive and made it a very pleasant experience. He made sure that we were totally satisfied with our decision, and was awesome to work with, very attentive and made it a very pleasant experience. He made sure that we were totally satisfied with our decision, and went the extra mile to get us what we wanted. He was very down to earth, yet still very business like. He made us laugh and we felt like we had known him a long time. Dealing with Sara was another very pleasant experience; she was extremely helpful and great to work with! Sara, Thanks so much for all of your help and the referral of Phil! Anthony in finance was very nice too, and we really enjoyed talking with him...he was very knowledgable and the whole finance process was quick and easy. Overall, it was a very pleasant experience, it was our first purchase at Hoselton's and we will definitely recommend your dealership... I LOVE my new Camry!!! Thanks again to all for a wonderful experience! Patricia Pierce More
I have been using Hoselton Toyota for service on my 2003 Prius for 5 or 6 years now, and have worked with a number of their service reps. Hoselton has always been very accommodating as far as scheduling ap Prius for 5 or 6 years now, and have worked with a number of their service reps. Hoselton has always been very accommodating as far as scheduling appointments and has completed the work in a timely fashion, which is of value to me as I usually wait for my car (although shuttle service is available and I have used it on occasion). One thing I appreciate in particular is that no one at the dealership has ever tried to talk me into having work done on my car that it doesn't need--something that I think is apt to happen to people (like me) who don't really know a lot about the internal workings of their cars. More
Every aspect of service at Hoselton Toyota is exceptional. From the greeter who checks in your vehicle, the service manager who writes the service order to the cashiers who accept payment and re exceptional. From the greeter who checks in your vehicle, the service manager who writes the service order to the cashiers who accept payment and release your vehicle, all are friendly, informatiive and co-operative. I have been a customer for many years because of these qualities. Keep up the good work! More
This is the second vehicle purchased from Darryl Jones, and he is a pleasure to work with. Knowledgeable, helpful and never pushy. Best dealership I've worked with. I previously purchased a Venza from D and he is a pleasure to work with. Knowledgeable, helpful and never pushy. Best dealership I've worked with. I previously purchased a Venza from Darryl, which I loved, and now have a 2013 Avalon which is a joy to own. Great gas mileage, and classy. I get compliments everywhere I go. More
Dealing with the sales person Phllip Degrazia was one of the best car buying experiences my wife and I have had in the 11years we have been living in Rochester and we have bought 4 cars in this time perio the best car buying experiences my wife and I have had in the 11years we have been living in Rochester and we have bought 4 cars in this time period. We came from Long Island and this salesperson and this dealership compares with the type of service we got on Long Island for 30 yrs.When people ask us we tell them this is the place to go this is service that you will feel good about! More
The service department is always very well-staffed and extremely friendly. They explain service done and any service issues very well. One of the best service departments that I have ever experienced... extremely friendly. They explain service done and any service issues very well. One of the best service departments that I have ever experienced... More