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Hoselton Auto Mall

East Rochester, NY

4.7
196 Reviews

909 Fairport Road

East Rochester, NY

14445

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Showing 196 reviews

November 14, 2022

I just purchased a 2021 Nissan Murano and was thoroughly impressed with the genuine sincerity and customer care that my sales rep Bill Bolia and delivery specialist Alex Nedelkos extended to me as well as a More

by Psmartin64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bolia
Nov 15, 2022 -

Hoselton Auto Mall responded

Thank you for your feedback and for the 5-stars! Our team at the Hoselton Pre-Owned Super Center always puts you first. It's about getting the car or truck that's perfect for you. So glad to hear your experience went far above your expectations! Enjoy your Murano and remember we're here when it's time for that first service!

November 12, 2022

Don at Hoselton was awesome! !! Completely honest and so easy to work with, right from the start; he kept us informed every week! It was a real pleasure to work with him and Hosel More

by cbs15
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don and Bredt
Nov 14, 2022 -

Hoselton Auto Mall responded

Thanks for the feedback and the 5-stars! We are so happy to hear that your experience at Hoselton Toyota was easy and enjoyable! Don and the entire Hoselton Toyota Sales Team will always make the "process" transparent and hassle free. Enjoy your new Toyota and welcome to the Hoselton Family!

October 28, 2022

I just leased a 2022 Nissan Truck and I love it. I worked with Craig Holmes who made the whole experience easy and successful. Craig really listened to what I was looking for in a deal and then he w More

by nholahan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holmes 5 stars and then some
August 05, 2022

We have just purchased in 2022 Rav4 Hybrid. We are very pleased with the man that waited on us. His name was Ronald Ward. Very personable and was very informative. We love our new car it ha More

by johnsonlady1023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Ward
Aug 08, 2022 -

Hoselton Auto Mall responded

Thank you for the feedback and 5-star reviews. Ron and our teams will always make sure to work with you, to get the car you want at a price that works for your budget. We look forward to seeing you again soon!

August 03, 2022

Professional, thorough, focused on customer care. We purchased our 3rd vehicle from Hoselton since 2016. Each experience was positive for all the adjectives at the start of this review. We never f More

by tdcjac64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lempert
Aug 04, 2022 -

Hoselton Auto Mall responded

Thank you for the feedback and the 5-star reviews! Dave and the team at Hoselton Chevrolet always make the process easy and transparent. We are so glad you are part of the family and we look forward to seeing you again soon!

July 03, 2022

I just purchased a 2021 Ridgeline from you. At this point of time I am very satisfied with the truck. Your salesman Jonothan Granger did a great job on getting me in and out seeing I live ove More

by Lapper
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonothan Granger, JP Hastings, Dan McMorrow
Jul 03, 2022 -

Lapper responded

Have owned for over a week the truck is still running well and has more features than you could amagine.

Jul 05, 2022 -

Hoselton Auto Mall responded

Thank you Kevin! We appreciate the feedback and your 5-star review. Customers' time is valuable. We always try to make sure no time is wasted and we get you into the vehicle that's perfect for you. Jonathan is great at doing both!

May 02, 2022

Just purchased my 2nd vehicle at Hoselton. Kept the 1st Camry for 12 1/2 years and had all my excellent service there. Decided to buy a 2022 Camry to get the new safety features. My buying ex More

by Pa Native
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill McWilliams, Dan McMorrow
April 17, 2022

Good and very professional attendance. .I purchased my second vehicle at Hoselton and sales person and service are very good..I love Hoselton More

by ERICKP1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Apr 18, 2022 -

Hoselton Auto Mall responded

Thank you for your 5-star review, Eric. We hope you are enjoying your new Toyota and can't wait to you see you at your first service visit!

March 04, 2022

This is the third time I have leased a car from Hoselton--this time as a result of an accident, caused by another driver, that totaled my "dream car". The staff at the Body Shop were very helpful More

by marilyn.g.mcclellan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy
Mar 05, 2022 -

marilyn.g.mcclellan responded

I have written my review as it appears above. There are no changes that I wish to make. Please accept the very positive review. Thank you, Marilyn G. McClellan

Mar 05, 2022 -

marilyn.g.mcclellan responded

I don't understand why I am being asked to review or to edit my response. I LIKE what I have written and I hope you do too.

January 30, 2022

I have experienced many dealerships that have been extremely pushy trying to make a sale beyond what I can afford or that end up making me feel that because I am not shelling out big bucks that I am o More

by SamanthaLitto22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Team