Hoselton Auto Mall
East Rochester, NY
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I just purchased a 2021 Nissan Murano and was thoroughly impressed with the genuine sincerity and customer care that my sales rep Bill Bolia and delivery specialist Alex Nedelkos extended to me as well as a impressed with the genuine sincerity and customer care that my sales rep Bill Bolia and delivery specialist Alex Nedelkos extended to me as well as all the other folks involved. They know how to do it right!! More
Don at Hoselton was awesome! !! Completely honest and so easy to work with, right from the start; he kept us informed every week! It was a real pleasure to work with him and Hosel !! Completely honest and so easy to work with, right from the start; he kept us informed every week! It was a real pleasure to work with him and Hoselton!!! He even gave us a full "tour" of the workings of our new car. Don could not have been better! The only bad thing has nothing to do with Hoselton -- Toyota only sent one key due to a chip shortage, so we can't really take the car on any trip that involves garage parking, like NYC, where we often go. I hope this doesn't fall through the cracks at Toyota because we're not able to fully use the car yet. More
I just leased a 2022 Nissan Truck and I love it. I worked with Craig Holmes who made the whole experience easy and successful. Craig really listened to what I was looking for in a deal and then he w I worked with Craig Holmes who made the whole experience easy and successful. Craig really listened to what I was looking for in a deal and then he worked hard to make it happen. Everyone involved in my deal were very professional including the service and finance departments, but Craig is the one that made everything come together so expertly. Thank you for a great deal on a great truck! More
We have just purchased in 2022 Rav4 Hybrid. We are very pleased with the man that waited on us. His name was Ronald Ward. Very personable and was very informative. We love our new car it ha We are very pleased with the man that waited on us. His name was Ronald Ward. Very personable and was very informative. We love our new car it handles and drives like a dream. Thanks Hoselton and Ron. More
Professional, thorough, focused on customer care. We purchased our 3rd vehicle from Hoselton since 2016. Each experience was positive for all the adjectives at the start of this review. We never f We purchased our 3rd vehicle from Hoselton since 2016. Each experience was positive for all the adjectives at the start of this review. We never felt hurried, rushed, or kept in the dark during negotiations. In between purchases all automotive service needed during our time in NYS (we are snowbirds) was done at Hoselton- again we return for the same reasons. It's a 100+ mile roundtrip for us to go there and back home - we will keep doing this as long as we can. We are thankful for a reliable and trustworthy establishment where knowledgeable, courteous personnel maintain a personal quality in interacting with those of us who take our business there. The president of the company has come out and greeted us more than once in our regular visits to Hoselton. You will be in good hands with this company. Dave Lempert deserves mention as a capable and friendly sales associate with Hoselton in East Rochester. More
I just purchased a 2021 Ridgeline from you. At this point of time I am very satisfied with the truck. Your salesman Jonothan Granger did a great job on getting me in and out seeing I live ove At this point of time I am very satisfied with the truck. Your salesman Jonothan Granger did a great job on getting me in and out seeing I live over four hours away. I wish you were closer for future purchases. Kevin Ostrander More
Just purchased my 2nd vehicle at Hoselton. Kept the 1st Camry for 12 1/2 years and had all my excellent service there. Decided to buy a 2022 Camry to get the new safety features. My buying ex Kept the 1st Camry for 12 1/2 years and had all my excellent service there. Decided to buy a 2022 Camry to get the new safety features. My buying experience was top-notch: friendly, no pressure, treated like family. I find Hoselton trustworthy and fair. They truly value customer satisfaction. I couldn't be a happier customer. Thanks, Hoselton! More
Good and very professional attendance. .I purchased my second vehicle at Hoselton and sales person and service are very good..I love Hoselton .I purchased my second vehicle at Hoselton and sales person and service are very good..I love Hoselton More
This is the third time I have leased a car from Hoselton--this time as a result of an accident, caused by another driver, that totaled my "dream car". The staff at the Body Shop were very helpful Hoselton--this time as a result of an accident, caused by another driver, that totaled my "dream car". The staff at the Body Shop were very helpful in giving me necessary information and in retrieving my belongings. I was advised to begin my search for replacement. John Milazzo met me at the door on my first visit to the Hoselton Show Room and guided me through the process of leasing a new car. John answered my questions, found a car for me, one available to test drive and lease. Rudy, a representative from the Accounting Department met with me also. He too was very helpful Two days later, the car was ready for me. John carefully gave instructions on the car's technical equipment. I was ready to go! Thank you all. I am very appreciative. More
I have experienced many dealerships that have been extremely pushy trying to make a sale beyond what I can afford or that end up making me feel that because I am not shelling out big bucks that I am o extremely pushy trying to make a sale beyond what I can afford or that end up making me feel that because I am not shelling out big bucks that I am of less importance. I have NEVER felt that way at Hoselton. I have leased four vehicles now with them and every experience has been pleasant. I have to add that their staff is always friendly as well, working together to help people not scamming for sales. Hoselton is the first and only dealership I will give my business to because I know that their customer service is consistent and that there are no surprises whether I am making a sale or paying for services. Thank you for a dealership I can trust Hoselton! Samantha Litto More