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Hoselton Auto Mall

East Rochester, NY

4.7
196 Reviews

909 Fairport Road

East Rochester, NY

14445

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Showing 196 reviews

September 23, 2015

Great Service Department I think the service department is the best Gm Service department in Rochester..... I like that the Service Manager Mike Hueston is always available to More

by Nina013risa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hueston
Oct 29, 2015 -

Hoselton Auto Mall responded

Thank you for the wonderful review! I will pass this on to Mike and the rest of the Hoselton Chevrolet Service Team. They will certainly appreciate your kind words as well!

September 17, 2015

Salesman Jay Konieg went above and beyond to help me Excellent service The service dept was very promo and the reminders were helpful My car was done early and my salesman Jay returned the car to my More

by Donnapskier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Sep 23, 2015 -

Hoselton Auto Mall responded

Thanks for 5 star review!

August 15, 2013

I asked for a price over the net and got what looked like a great deal on a Chevy Volt. Turns out the deal was no better than i could get anywhere else. Was this bait and switch? I have bought two cars from More

by milton1205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas
Aug 26, 2013 -

Hoselton Auto Mall responded

Hi, We saw your review on Cars.com also. Our Customer Service Manager, Maggi, can be contacted directed at 586-7373 x2223 or maggid@hoselton.com. Thanks for the feedback.

March 22, 2013

I have been looking for this Honda Touring Van for over a year and was glad to find it so easily on Hoselton's website. I submitted an offer on Sunday, Monday I received a call at 8 Am and drove the van hom More

by nanaloretta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Faulkner
Mar 27, 2013 -

Hoselton Auto Mall responded

Thank you so much for sharing your experience with us! We are happy to hear that you enjoyed your experience and found our website and delivery process easy. I'll pass this onto Ryan and the rest of the team as well.

February 22, 2013

We have purchased two vehicles from Hoselton in the last 10 years. Our most positive experience with this business happened to be our most recent purchase. We had the good fortune of working with Partha S More

by sarahejc110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Partha Saha
Feb 26, 2013 -

Hoselton Auto Mall responded

Thank you so much for the positive review and for being such a loyal Hoselton customer! We look forward to helping you with all of your future sales and service needs as well.

February 13, 2013

Conor is great salesperson. He is responsive and attentive. I have refferred other family members to him and Hoselton. The selection of new and used vehicles gives alot of options. More

by douglee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conor Dwyer, salesperson
Feb 26, 2013 -

Hoselton Auto Mall responded

Thank you for taking the time to write this review! We are so happy that you enjoyed your shopping experience. I will forward this to Conor. He will also appreciate your comments! Thank you also for recommending us to your friends and family as well. If they do purchase a vehicle, make sure they mention your name. You will receive a $50 check from our Refer a Friend program!

January 24, 2013

My car buying experience was good. Frank D. was my sales person and was very helpful and did a great job. The only real issue I had in the process was the condition of the car at purchase. Frank was very a More

by mmilitello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank D.
Jan 29, 2013 -

Hoselton Auto Mall responded

Thank you so much for sharing your experience with us! I will forward this to Frank. I'm sure he will appreciate your kind words! Thank you also for the feedback on your vehicle's condition. I will forward this the Nissan sales and service team in order to better our process.

January 11, 2013

I was very impressed with the staff's willingness to help me in any way that they could to insure that I had a positive buying experience. Since I drove 30+ miles to get to the dealership, they were more tha More

by MaximilianWheeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Travis Bush
Jan 29, 2013 -

Hoselton Auto Mall responded

Thank you for sharing your experience with us! We appreciate the positive review and look forward to assisting you with any service you may need in the future.

September 13, 2012

This was the second used vehicle we've purchased from Hoselton and we've been very pleased each time. We live about 1-1/2 hours away, but it's well worth the trip due to the friendly and professional st More

by skokkoris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Mullen & Adam Burkhart
Sep 27, 2012 -

Hoselton Auto Mall responded

Thank you for the nice review. Thank you also for making the 1-1/2 trip to us! We are very happy that you have enjoyed your shopping experience.

September 11, 2012

I had a great expirience from the moment I inquired about the vehicle all the way through to pick up. The sales process was fair and friendly and the finance manager was very knowledgable and friendly as we More

by ErinLynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis and Pat
Sep 27, 2012 -

Hoselton Auto Mall responded

Thank you so much for the kind words about our dealership! We appreciate the positive review and look forward to assisting you with any service you may need in the future.

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