Hoselton Auto Mall
East Rochester, NY
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Great Service Department I think the service department is the best Gm Service department in Rochester..... I like that the Service Manager Mike Hueston is always available to I think the service department is the best Gm Service department in Rochester..... I like that the Service Manager Mike Hueston is always available to help me with all my questions and concerns. I found a very honest dealership to do business with. More
Salesman Jay Konieg went above and beyond to help me Excellent service The service dept was very promo and the reminders were helpful My car was done early and my salesman Jay returned the car to my Excellent service The service dept was very promo and the reminders were helpful My car was done early and my salesman Jay returned the car to my place of work ! Made my day !! More
I asked for a price over the net and got what looked like a great deal on a Chevy Volt. Turns out the deal was no better than i could get anywhere else. Was this bait and switch? I have bought two cars from a great deal on a Chevy Volt. Turns out the deal was no better than i could get anywhere else. Was this bait and switch? I have bought two cars from then in the past but from now on I will not trust them. by the way, the salesman Ralph was great, the internet guy Thomas, not so much. More
I have been looking for this Honda Touring Van for over a year and was glad to find it so easily on Hoselton's website. I submitted an offer on Sunday, Monday I received a call at 8 Am and drove the van hom year and was glad to find it so easily on Hoselton's website. I submitted an offer on Sunday, Monday I received a call at 8 Am and drove the van home at 5. The price was righted and the saleman was great. Ryan Faulkner is very friendly and I trust him to give me the best possible deal. This is the third vehicle purchased from him and Hoselton. Thanks for such great service. More
We have purchased two vehicles from Hoselton in the last 10 years. Our most positive experience with this business happened to be our most recent purchase. We had the good fortune of working with Partha S 10 years. Our most positive experience with this business happened to be our most recent purchase. We had the good fortune of working with Partha Saha. He knew his product and his customer, and was a pleasure to work with. We highly recommend him as a sales consultant. We have also had great experiences with their Chevrolet Service. More
Conor is great salesperson. He is responsive and attentive. I have refferred other family members to him and Hoselton. The selection of new and used vehicles gives alot of options. attentive. I have refferred other family members to him and Hoselton. The selection of new and used vehicles gives alot of options. More
My car buying experience was good. Frank D. was my sales person and was very helpful and did a great job. The only real issue I had in the process was the condition of the car at purchase. Frank was very a person and was very helpful and did a great job. The only real issue I had in the process was the condition of the car at purchase. Frank was very attentive and is taking care of the issues that were wrong, but I question the service departments attention to detail when doing their vehicle inspection to put it out for sale. Frank and I noticed the Key Fob didn't work and their was only one, the back interior light didn't work, i had to purchase a set of wiper blades the day after I purchased the vehicle. I know this is a used vehicle, but it is a 2011 with 18,000 (pretty new used vehicle), I would expect that it was in top shape at the TIME of purchase. Overall, Frank was great, but I would look at the way you inpect the cars you put on your lot. More
I was very impressed with the staff's willingness to help me in any way that they could to insure that I had a positive buying experience. Since I drove 30+ miles to get to the dealership, they were more tha me in any way that they could to insure that I had a positive buying experience. Since I drove 30+ miles to get to the dealership, they were more than willing to provide a loaner car when the vehicle I purchased was unavailable to drive the same day. I had wrecked my previous vehicle and their sincere kindness was appreciated. More
This was the second used vehicle we've purchased from Hoselton and we've been very pleased each time. We live about 1-1/2 hours away, but it's well worth the trip due to the friendly and professional st Hoselton and we've been very pleased each time. We live about 1-1/2 hours away, but it's well worth the trip due to the friendly and professional staff and pressure free environment. We would definitely return to Hoselton for our next purchase. More
I had a great expirience from the moment I inquired about the vehicle all the way through to pick up. The sales process was fair and friendly and the finance manager was very knowledgable and friendly as we the vehicle all the way through to pick up. The sales process was fair and friendly and the finance manager was very knowledgable and friendly as well. I would highly recommend this dealer and their staff. More