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Hoselton Auto Mall

East Rochester, NY

4.7
197 Reviews

909 Fairport Road

East Rochester, NY

14445

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Showing 197 reviews

June 02, 2017

Truthful professionals After 2 weeks on the market, hopping from dealership to dealership, been lied and hustled, I called Hoselton to check the inventory and the salesman t More

by hungrysailor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stapleton
Jul 11, 2017 -

Hoselton Auto Mall responded

Thank you so much for the great review! We are so happy we were able to find you the vehicle that you were looking for!

June 02, 2017

Great experience Treated fairly and professionally. Worked with us to get the vehicle we needed within the price we could afford. Looking forward to returning for our More

by Mom of twins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Alberti
Jul 11, 2017 -

Hoselton Auto Mall responded

Thank you so much for the wonderful review and for choosing Hoselton for your vehicle purchase!

April 22, 2017

Part removed before pick up Hoselton came through with a satisfactory resolution to a problem that came up after purchasing a vehicle. We are happy with it and love the GMC Acadi More

by Kaleslie
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Holbein, Trevor Mellon, David Rogers
Jul 11, 2017 -

Hoselton Auto Mall responded

Hi Kaleslie, Thank you for the great review! We are so glad we were able to assist with the concerns on your Acadia. Thank you for choosing Hoselton!

March 07, 2017

Excellent dealership! Truly a pleasure to work with. I recently leased a 2017 Nissan Sentra from Hoselton, and I couldn't have had a better experience. I started out on the pre-owned lot with Luis Munoz. More

by J Raub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Munoz, Tim Lippa, Conor Dwyer
Apr 10, 2017 -

Hoselton Auto Mall responded

Thank you for the wonderful review! We hope you are enjoying your new Sentra!

February 28, 2017

Honest, straightforward, easy to work with! Being a female buying a car all by oneself can be a daunting experience---you wonder "Are they going to take advantage of me, are they going to rip me More

by MaryS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Holbein
Apr 10, 2017 -

Hoselton Auto Mall responded

Thank you Mary for the wonderful review! We hope you are loving your new vehicle!

February 18, 2017

We've had three great experiences with Hoselton This is the third vehicle that we've purchased from Hoselton, all three from the same salesperson. Partha Saha has been our salesperson of preference, More

by John Byam
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Partha Saha, Jared Borglum, Trevor in finance
Apr 10, 2017 -

Hoselton Auto Mall responded

Thank you John for the wonderful review!

November 30, 2016

They truly treat you like family! I found a car via the internet on the Hosleton pre-owned car website. I live 4 States away, so I was naturally concerned that they would hold up their More

by ChrisinVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Galiney
Dec 02, 2016 -

Hoselton Auto Mall responded

Thank you for the great review! We hope you are enjoying your new vehicle!

October 11, 2016

Excellent Experience , Our Sales Consultant Bill Bolia was very professional, genuine and wasn't overly aggressive, as the consumer we felt he really was working for out b More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bolia
Oct 14, 2016 -

Hoselton Auto Mall responded

Thank you Joe for the great review! We hope to earn your business on your next vehicle purchase!

September 03, 2016

Disappointed Customer service was frightening , i was belittled and lied to from beginning to end. Their prices were good but not worth the bad taste left in my mo More

by Rollin22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
?
Sep 21, 2016 -

Hoselton Auto Mall responded

We are so sorry to hear about your less than satisfactory experience. Our Customer Relations Manager Christie Russo would love to assist you with your concern. If you would please reach out to her at christier@hoselton.com she would be more than happy to work with you towards a satisfactory resolution.

June 13, 2016

Andre was who we got the pleasure of dealing with, or could you say displeasure. I had originally talked with the manager and was looking forward to workin More

by Chevy Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andre
Sep 21, 2016 -

Hoselton Auto Mall responded

We are so sorry to hear of the less than satisfactory experience you had with our Pre Owned Vehicle Sales Department. Please do not hesitate to reach out to our Customer Relations Manager Christie Russo at christier@hoselton.com if she can assist you further with this concern.

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