Horne Nissan Yuma

Traveled from Tucson to Yuma It was awesome. Tony is a honest salesman who gave me a very fair deal and went above and beyond to make sure I was satisfied with my purchase. He a It was awesome. Tony is a honest salesman who gave me a very fair deal and went above and beyond to make sure I was satisfied with my purchase. He also made sure my new/used vehicle was inspected to make sure tires and fluids were good because I was traveling back to Tucson that evening. I would personally recommend him to help you find your next vehicle. More

good trip there was really good help. the service was great. nobody was too pushy. they helped me to find the car that I was really looking for there was really good help. the service was great. nobody was too pushy. they helped me to find the car that I was really looking for More

all some customer service We had a great experience. Everyone was very friendly and helpful. This is the second vehicle we purchased from Marco. I would personally recommend We had a great experience. Everyone was very friendly and helpful. This is the second vehicle we purchased from Marco. I would personally recommend him and the dealership to my friends and family. More

Did everything to get me the best APR! The whole experience was great and they worked hard on getting me the deal I wanted and explained everything very well. Couldn't have gotten better th The whole experience was great and they worked hard on getting me the deal I wanted and explained everything very well. Couldn't have gotten better than that More

Phenominal Core Values Shared Throughout the Dealership I've been a loyal Nissan customer for two years and when it came time to trade in my car, I never once hesitated going back to Sonora Nissan to do so. I've been a loyal Nissan customer for two years and when it came time to trade in my car, I never once hesitated going back to Sonora Nissan to do so. Since my initial visit I've experience nothing short of top notch customer service in all the departments that I've come to need assistance in. Robert Sprouse has set the expectation pretty high for an purchasing advisor. ( Notice, I didn't call him a "salesman", because his demeanor and his knowledgebase ranked him far beyond that.) He listened to my needs and wants, pointed out a few things from my prior purchase to this new purchase and I walked out with a 2015 Altima Special Edition with all the necessary bells and whistles to my absolute liking. Art Juarez in finance was an absolute genius, I had a few hurdles but he made things work and knowing I have a payment that isn't going to burdensome is an instant relief and with the extended warranty I picked up, it's an investment that is going to essentially cover itself. A big thank you to Mr. Manny who from behind the scenes made sure everything was up to par, and it was. Again, thank you gentleman for accommodating my auto needs. Hats off to the Sonora Nissan team for turning out a satisfied & truly grateful customer. More

Something went........right! I despise dealing with car dealers. They rate right below dentists. They are always a pain, but are a necessary evil. It is with much trepidation that I despise dealing with car dealers. They rate right below dentists. They are always a pain, but are a necessary evil. It is with much trepidation that I started the process of shopping for a new car. After much research, I decided I wanted to purchase a Juke. I love the online chat with car dealers, as you don't have to give your phone number (setting yourself up for months of follow up calls "Hey, you contacted us about blah blah blah car, are you still interested in it?" or "We're having a sale this month, and we can offer you blah blah blah") I started emailing back and forth with Aimee Villa at Sonora Nissan, and was pleased with the prompt, intelligent, factual, non-invasive email responses I was getting. Unfortunately, you can only do so much online, so we have to progress to actually go into the dealership. We elected to drive right in, and Aimee continued to impress us with her customer service skills. Seriously. I can think of at least two other car dealers in town that she could teach lessons to. (Wish I had came here instead of going to both of them on previous purchases, but live and learn.) There was no high pressure sales. There was no "Let me write a number down on a piece of paper and slide it across the desktop face down" like we're passing notes in grade school. There was no elaborate "Let me go ask the manager" song and dance routine every time you asked a question. And while I might have been surly a time or two based on my previous experiences with other car dealers, I was met with professionalism at every turn, and had all my concerns addressed, and dispelled. I have searched the whole experience to find something to grumble about, but am unable. The test drive was fine, the vehicle's features were fulled explained, the financing was what I was hoping for, and the trade in value for my car was better than I expected (Shhhh..don't let them know that). Everyone from Aimee to the Finance guy to the Service guy to the Manager welcomed me to the "Nissan Family", and while I don't really feel like I've been adopted (through no fault of any Nissan employee), I am impressed, pleased, and...perhaps more importantly....am willing to share my experience with others in hope that their experience will be a positive one too. Next time I need a new car, I'm going back. Seriously. More

Stellar Service This is the second car we purchased from Sonora and the main reason we returned was because of the sales person , Armando Felix. He is no pressure s This is the second car we purchased from Sonora and the main reason we returned was because of the sales person , Armando Felix. He is no pressure sales person, answers all of our questions and works very hard to give us the best deal possible. We will go back to Sonora Nissan when shopping for another automobile. More

A terrific experience We were only going to look at cars that day but we ended buying a 2015 Nissan Frontier. Mr. Juan Ruvalcaba is such an accommodating and easy to spea We were only going to look at cars that day but we ended buying a 2015 Nissan Frontier. Mr. Juan Ruvalcaba is such an accommodating and easy to speak sales consultant that we didn't feel any pressure. He answered all our questions and met all our requirements and were very pleased with his personality in taking care of our needs. He was very professional and at the same time very pleasant. He is an asset to your company as is the finance officer that handled our paper work. We are very happy with our purchase from your agency. Ramiro and Aurelia De La Rosa More

was not happy at first but now i am The first time was not a good experience was even thinking of not coming back. But i know the Service Manager Lisa Rimmer which is a the reason i wou The first time was not a good experience was even thinking of not coming back. But i know the Service Manager Lisa Rimmer which is a the reason i would love to return to the Nissan product she referred me to another sale person named Carlos Solano and he is excellent. More

Awesome customer service Caleb was excellent in helping us to try and find the right car for our needs. He took the time to give us detailed information on each vehicle and an Caleb was excellent in helping us to try and find the right car for our needs. He took the time to give us detailed information on each vehicle and answered any question we threw at him. Will definitely be recommending him to our friends. More