Horne Nissan Yuma

Daisy was fantastic in putting us in the best car for us. The saleswoman was a fantastic advocate for getting a great car for a good price. Would recommend her to others. The car is great looking. The saleswoman was a fantastic advocate for getting a great car for a good price. Would recommend her to others. The car is great looking. More

Rentals Incredible service and friendly staff. If I could I would give them 10 stars. Always making the customers feel at home. Rental service always going a Incredible service and friendly staff. If I could I would give them 10 stars. Always making the customers feel at home. Rental service always going above and beyond to help you. Thank you so much for a wonderful experience!!! More

Amazing experience! I am recently retired military. I needed to trade my truck in and get a 4 door family vehicle. Wow! I was able to get a great deal and left 100% satis I am recently retired military. I needed to trade my truck in and get a 4 door family vehicle. Wow! I was able to get a great deal and left 100% satisfied. Luis Valenzuela was amazing to work with. Luis listened to my needs and gave many options in order to achieve what I needed. Because of the service I received from Luis and the staff at Sonora Nissan I will look to them when I buy my next vehicle. What a relief to have a local dealership that is fair and accommodating. More

Shazam!! My name is Alexis M and I was a first time buyer. I had a big concern about being hounded and pushed into buying a car that I might not even like. Lui My name is Alexis M and I was a first time buyer. I had a big concern about being hounded and pushed into buying a car that I might not even like. Luis however made it plain and simple. See what appeals to you and test it, if you don't love it, don't worry. We'll work on it. Sure enough I found a car I loved and from there Luis made sure that all of the financial matter was up to par and up to what my needs were. All I can say is that I got a great car at a great deal with great service and attention from Luis Valenzuela. More

POOR CUSTOMER SERVICE She is rude, has no manners, and bad customer service. Wont be renting cars from there anymore at least not while she is the rental clerk. Only good t She is rude, has no manners, and bad customer service. Wont be renting cars from there anymore at least not while she is the rental clerk. Only good thing i got was the great prices and car. I’d rather pay more somewhere else where ill get someone with a better attitude, not my fault shes not happy with her job she should have gone to school to do something she really likes if she is going to have that face. Everyone else in the service dept. is always great. More

First time Nissan customer!! Luis, was extremely helpful since I stepped foot in his office. Luis was very patiently with me which is something I really appreciate!! Luis was very Luis, was extremely helpful since I stepped foot in his office. Luis was very patiently with me which is something I really appreciate!! Luis was very quick on answering any questions or concerns I had his dedication to his job really really shows!! I hope Luis knows that he really met all my needs and expectations. Being said from someone that has NEVER owned a Nissan.I'm a true believer that good and honest people still exist. I give him 100% everyday!! More

Poor communication We did purchase a used vehicle from this dealership. But they fell short during the purchase. Since we are 2 plus hours away we mainly did the deal ov We did purchase a used vehicle from this dealership. But they fell short during the purchase. Since we are 2 plus hours away we mainly did the deal over the phone and all could not have been more helpful and courteous at first. We did not like the bottom price and decided to look elsewhere. After 2 weeks we were unable to find a vehicle like the one they had and decided to make the drive to purchase it. We called and left numerous voice messages with the sales manager Luis Valenzuela and one with the general manager Manuel Rodriguez, neither one returned the call. Finally we spoke with Phil and he made the appointment for us the following day at 11am. When we arrived Octavio (finance consultant) meet us and whisked us into his office, well we wanted to at least test drive the car first! So he gets us Christian a sales consultant who during the entire test drive would not stop talking! He was in his salesman mode and I wanted to tell him to please be quite, you don't have to sell us the car because we are already buying it!!!!! After giving them a cashier's check for almost $32,000 only Octavio said thanks and out the door we went. I have purchased many vehicles both used and new and at that time almost everyone in the dealership comes out and thanks you for purchasing from them and wishes you good luck with your new car, none of this happened at this dealership. too bad that down in Yuma you're stuck with this. Example, we purchased our new Denali from a dealership in Victorville California where all thanked us, followed us out to the SUV and then took photos of us with the new vehicle and posted it on Facebook! If we could have found this vehicle at another dealership rest assured we would have purchased it elsewhere. 2018 Lincoln MKZ hybrid and they were the only one who had one in a 500 mile search. I honestly wanted to walk away and keep looking because of the non response from anyone, but glad we have our new car and wont ever return to Sonora Nissan More

Customer service at it's best! Octavio was extremely helpful from the beginning! He was quick to respond with any questions or concerns. He completely went above and beyond for us Octavio was extremely helpful from the beginning! He was quick to respond with any questions or concerns. He completely went above and beyond for us. He was able to help us out of a situation with our old vehicle and get us into a new and beautiful car. Thanks to him we will be using him and Sonora Nissan for future purchases More

Came in and left with a new car that I wanted Came in just thinking to myself I was going to look around and see what was on the lot and ended up happy with the purchase of a new vehicle. Daisy Came in just thinking to myself I was going to look around and see what was on the lot and ended up happy with the purchase of a new vehicle. Daisy has great customer service! More

Horrible experience Sorry for this rating but your customer service experience working with you was horrible. You need more training and please don’t lie to your future Sorry for this rating but your customer service experience working with you was horrible. You need more training and please don’t lie to your future customers 😔. Sonora Nissan is an excellent dealership!! More