Horne Nissan Yuma
Yuma, AZ
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2,497 Reviews of Horne Nissan Yuma
Warranty department So I recently purchased the car and warranty for $15,000. I have hade my car in to be fixed three times and each time I have left unhappy. So much th So I recently purchased the car and warranty for $15,000. I have hade my car in to be fixed three times and each time I have left unhappy. So much that I even recorded the area they where working on before I left it there. What would you know they broke something and won’t acknowledge they did it. I have asked to talk to the owner on a few different occasions just to be told he’s to busy for me. I hope you look somewhere else for a new car so You don’t go through the same experience I have More
Professionalism at its best I have been doing business with Sonora Nissan for well over a decade. Prior to doing business with Sonora Nissan I have done business with other deal I have been doing business with Sonora Nissan for well over a decade. Prior to doing business with Sonora Nissan I have done business with other dealership; however, I have never experience the degree of satisfaction that Sonora Nissan, Service Department has displayed over the past decade The sonnel in the Service Department, under Lisa Rimmer leadership, has instilled confidence, trust, and expertise in maintaining my automotive needs. I wouldn't have any hesitation recommending Sonora Nissan Service Department knowingly that expert treatment would be received. More
Awesome Dealership I discovered Sonora Nissan in 1993 shortly after I moved here from Texas. Back home, I was a Ford girl, but that changed when I went car shopping in J I discovered Sonora Nissan in 1993 shortly after I moved here from Texas. Back home, I was a Ford girl, but that changed when I went car shopping in July 1993 at Sonora Nissan. The sales staff was friendly and knowledgeable about their cars. I ended up buying the very first Altima in Yuma. I was impressed with the sales department, but then I met the Service Department, specifically Lisa Rimmer, and I became a life-long, loyal customer. Lisa and her service department are professional, courteous, and extremely customer oriented. Lisa is excellent at her job, but it is as a leader, head of the department, that her talents and abilities truly shine. It is one thing for her to do her job well; it is a whole other level for her to motivate the service techs, mechanics, and detail guys to provide the same level of excellence. She and her staff greet me by name and treat me like I was their only client. The cars are well-made, beautiful, and reliable. Since 1993, I have owned several Nissans: Altima, Sentra, Quest, Xterra, and Titan. As long as I live in Yuma, I will drive only Nissans, and it is all due to Lisa Rimmer and the Service Department. More
Friendly Honest Service I brought my truck in to get evaluated for trade in/ cash offer. The sales manager was extremely low pressure and very friendly. He explained the ba I brought my truck in to get evaluated for trade in/ cash offer. The sales manager was extremely low pressure and very friendly. He explained the basics of the process and was very honest and upfront about what would be the best options for me. In my case it was better for me not to trade it in, and he gave me some great tips about getting the most from my truck. More
Superfantabulous! Ricky and Octavio were brilliant! They were both calm and easy people to work with! Ricky kept my anxiety down and worked to get what I wanted. Ricky and Octavio were brilliant! They were both calm and easy people to work with! Ricky kept my anxiety down and worked to get what I wanted. More
Great This is the second car I will be buying through Sonora Nissan I have had nothing but great service and informative information provided to me by sales This is the second car I will be buying through Sonora Nissan I have had nothing but great service and informative information provided to me by sales consultant Daisy Grey I will recommend my friends and family to come and see her if they are shopping for a new car it’s been a pleasure.Daisy sincerely Erick Palacio More
Service Manager is Awesome! Lisa, the Service Manager at Sonora Nissan is Awesome! She is dedicated to providing Excellent Customer Service! She will take the time to figure out Lisa, the Service Manager at Sonora Nissan is Awesome! She is dedicated to providing Excellent Customer Service! She will take the time to figure out what is wrong with your car and fix it! I am very pleased with the outstanding customer service I always receive from Lisa, she truly cares for her customers, and wants everyone to be happy with Nissan. My Mom and I are very blessed to have had Lisa and her team fix our issues with our A/C in our cars. Thank You Lisa! More
Great Experience I would like to take time and Thank the people at Sonora Nissan for making a huge decision such and easy process. From the time my husband and I got t I would like to take time and Thank the people at Sonora Nissan for making a huge decision such and easy process. From the time my husband and I got there they were very welcoming till the time we made our decision in selecting the right car for our needs. We met with David Pineda who showed us some great cars and we test drove a couple when finally selecting the car we bought he was knowledgeable and friendly again making this process an easy one. I also would like to Thank Carlos Solano in the finance department for his help with all the different plans and making sure I understood what they were and the one that best fit my needs. Very friendly and made the whole process easy and it didn’t take long at all! We definitely will be back if your looking for a vehicle I truly would advise you to stop by here and you will leave knowing you have had the best service and experience in your purchase! More
Excellent staff and service! Excellent service, corteous, Ricardo did a great job showing me the inventory and Luis made the buying process easy and enjoyable. Both did a great jo Excellent service, corteous, Ricardo did a great job showing me the inventory and Luis made the buying process easy and enjoyable. Both did a great job and provided excellent customer service! More
Best Experience Ever I want to send out a big shout out to Daisy Gray and Manny Rodríguez for their quality service, suiting to my financial needs. If you’re on the car lo I want to send out a big shout out to Daisy Gray and Manny Rodríguez for their quality service, suiting to my financial needs. If you’re on the car look out, Sonora Nissan and their great staff will be there to help you out! Awesome staff! More