Horne Mazda Avondale
Avondale, AZ
Filter Reviews by Keyword
By Type
Showing 838 reviews
Jay is an awesome person and not a typical "car sales person". She is dedicated to the customer and now to Mazda, and truly feels it an honor to help people and I thank her with all of my heart and trust person". She is dedicated to the customer and now to Mazda, and truly feels it an honor to help people and I thank her with all of my heart and trust. Thank you for the whole experience and by the way I love the vehicle and how it drives! I just wish valley streets were in better condition to keep my cx30 in top shape. Thanks again! More
As a first time car buyer, I was already dreading it after hearing a ton of negative stories about car salesmen. I ended up working with Jay, and she gave me the best experience I could’ve asked for. Sh after hearing a ton of negative stories about car salesmen. I ended up working with Jay, and she gave me the best experience I could’ve asked for. She was very personable and knowledgeable and found the perfect car to fit my style. I firmly believe I wouldn’t have walked out with a new car if it weren’t for Jay! Even went back the following weekend to get my tint installed. Jay wasn’t available at the time of drop off, but she made sure the team knew who I was and what I was there for and the team took great care of me. Overall a great experience from Avondale Mazda! More
Our salesman was great (5stars). I didn’t appreciate the required additions like ceramic finish, security and door guards (already peeling off). The manager was helpful and the finan I didn’t appreciate the required additions like ceramic finish, security and door guards (already peeling off). The manager was helpful and the finance guys were very thorough. More
Good customer service provided to me with very important information's about vehicle in good professional manner. Well done service ! Thank you. information's about vehicle in good professional manner. Well done service ! Thank you. More
The service was quick and efficient and the service manager was pleasant and helpful. The online updates were a plus with a detailed explanation of what was being done with my vehicle and asking approv manager was pleasant and helpful. The online updates were a plus with a detailed explanation of what was being done with my vehicle and asking approval with prices before doing any recommended services. More
All good except the salesman (Omari? ) went home knowing we had an appointment and told no one we were coming. And when he delivered our car he knew it had a defective windshield but said ) went home knowing we had an appointment and told no one we were coming. And when he delivered our car he knew it had a defective windshield but said nothing. Nick and Laurie and the service department (replaced windshield) were very good. Overall the staff we dealt with directly and indirectly were very good. Just takes that one guy to give you a bad recommendation. More
About the same as anywhere else. The video of "inspection" is kind of cool. The View playing on the TV was a bit harsh. Vending machine would be nice. If there was a vending mach The video of "inspection" is kind of cool. The View playing on the TV was a bit harsh. Vending machine would be nice. If there was a vending machine, maybe point it out to customers. Free coffee is nice for those that like coffee. More