Horne Mazda Avondale
Avondale, AZ
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Prior to my most recent service visit my rating would hav been a 5 star...but, this most recent 13,000 mile service (1.6 hrs) cost $192.00 labor charge. That seems an extraordinary rate in excesses of $100 been a 5 star...but, this most recent 13,000 mile service (1.6 hrs) cost $192.00 labor charge. That seems an extraordinary rate in excesses of $100 an hour. I will not return for such labor charges. All other aspects of my service visit were their usual excellent attention, thanks much. More
They had the car I was looking for and gave a good trade price. Over all was impressed with team and delivering my new Mazda price. Over all was impressed with team and delivering my new Mazda More
David helped us here and he was super patient and knowledgeable! I would definitely come back to this dealership in the future because the expierence overall was perfect knowledgeable! I would definitely come back to this dealership in the future because the expierence overall was perfect More
They went above and beyond to make the sale & me happy! They have called multiple times to make sure everything is good. Much appreciated! They have called multiple times to make sure everything is good. Much appreciated! More
This was a very good experience. When you think of Dealerships being a hard sell Horne Mazda was not that. Jay was then best to work with explained everything to us. Nick was wond When you think of Dealerships being a hard sell Horne Mazda was not that. Jay was then best to work with explained everything to us. Nick was wonderful as a Manager easy to deal with. My husband and I appreciated the team at Horne Mazda and would and have recommended them to friends and family. We have decided that when the time comes again we will be back. More
Third visit back for an ongoing issue as well as a tire replacement. Problem still not solved for my issue having to do with safety. Was quoted a wait time of an hour to an hour and a half and waited well replacement. Problem still not solved for my issue having to do with safety. Was quoted a wait time of an hour to an hour and a half and waited well over three hours. I have a new tire, but safety issue still ongoing and it’s concerning it’s not taken more seriously. Was recommended that I change my battery to stop my car from turning on brake assist which is causing my cars brakes to lock up in unusual instances where it’s not necessary. Note: I was told on multiple occasions my tire was under warranty for three years. Purchased March of 2021, but was told I no longer was eligible to use warranty as it had been over one year. So I had to pay for a new tire. More
Great online and then in person experience. Worth the 3 hour drive. Thanks to Nick ( sales manager) and Omarion ( internet sales manager). Worth the 3 hour drive. Thanks to Nick ( sales manager) and Omarion ( internet sales manager). More