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Horne Mazda Avondale

Avondale, AZ

not yet
rated
838 Reviews

10675 W Papago Fwy

Avondale, AZ

85323

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Showing 838 reviews

April 28, 2022

Making the service appointment online was flawless. I was met immediately at my car and processed efficiently. The video of the multipoint inspection was thorough and informative. More

by brucecmcmillin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Wood
Apr 29, 2022 -

Horne Mazda Avondale responded

Bruce, thank you for your 5-star review. We are thrilled to learn that you had a flawless and efficient experience working with our Service Team. Please don't hesitate to reach out if there is anything more we can do.

April 27, 2022

Everyone was very nice, attentive, professional courteous and offered water too, showed where inside seating was too More

by kimberlydalbini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez, Ken Blake, Garrett Martin
Apr 28, 2022 -

Horne Mazda Avondale responded

We are pleased to see that you enjoyed your visit with us here at Horne Mazda Avondale. Please let us know if you need us in the future.

April 27, 2022

Good because have a people que speek Spanish and is more better to ask about the problem with car More

by dosromorals
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Padilla
Apr 28, 2022 -

Horne Mazda Avondale responded

Thank you for the five-star review for our team here at Horne Mazda Avondale.

Apr 28, 2022 -

dosromorals responded

I had a great experience.

April 27, 2022

Everyone was so pleasant and easy to work with! Easiest car buying experience I’ve had! More

by wilsonjay2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAUL MARSCHALL, JEKAILEN SMITH
Apr 28, 2022 -

Horne Mazda Avondale responded

Congratulations on your purchase. We know how important it is to make the car-buying experience pleasant and easy. We appreciate your business here at Horne Mazda Avondale.

April 26, 2022

David Potts and Jerald "Nick" Nicolas made the purchase of the 2019 Mazda MX5 a seam less process. I saw the car on the internet talked to David, then struck a deal with Jerald. David then delivered the ca More

by jpsmts2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Potts
Apr 26, 2022 -

Horne Mazda Avondale responded

Hi, I cannot thank you enough for taking the time to write out this thoughtful review of your entire experience with our Sales department. We truly appreciate your loyalty and business at Horne Mazda Avondale, and we are glad you are a proud 2019 Mazda MX5 owner! We look forward to continuing to help you and your family over the years to come. Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

April 25, 2022

Poor and unprofessional customer service. Lack of communication within dealership. Things get twisted around most of the time, between sales and financial staff. They do not cooperate with c More

by Mtlr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Store Manager , GEORGE BELL, JEKAILEN SMITH
Apr 25, 2022 -

Horne Mazda Avondale responded

Hello, Thank you for taking the time to share your review. I would appreciate the chance to discuss your recent sales visit in greater detail. When you have a moment, please feel free to reach out to me directly. I look forward to connecting with you. Thank you. Best, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

April 25, 2022

It was easy to schedule the appointment. They got the car in and out in no time. Very pleased. Great communication as well. More

by pjent005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Wood
Apr 26, 2022 -

Horne Mazda Avondale responded

We really appreciate your great rating. We hope you continue to choose our team here at Horne Mazda Avondale for all your automotive needs. Take care!

April 25, 2022

Car was completed on time and I was updated of the process. Service staff was friendly! More

by JLHWODRICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Padilla
Apr 26, 2022 -

Horne Mazda Avondale responded

We really appreciate your great rating. We hope you continue to choose our team here at Horne Mazda Avondale for all your automotive needs. Take care!

April 25, 2022

Everything went great. Awesome level of service by Joseph Padilla. Service performed: oil change. Great communication system. More

by CAIOMGALVAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Padilla
Apr 26, 2022 -

Horne Mazda Avondale responded

It is great to see that our Service Team kept you updated during your oil change. Please let our team here at Horne Mazda Avondale know if you need us in the future.

April 25, 2022

I love that whenever I visit the Horne dealership, the treat me with courtesy and take their time to make sure I get the service I need. More

by DYMARIS21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez, Ken Blake, Garrett Martin
Apr 26, 2022 -

Horne Mazda Avondale responded

Thank you for taking the time to leave this rating. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us in the future.

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