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Horne Kia
Gilbert, AZ
717 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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719 Reviews of Horne Kia
August 29, 2012
This dealership rocks!! I had been looking for a vehicle since June because my leased vehicle was coming to its maturity. I dealt with Riverview Toyota for 2 months and they could not make anything happen. since June because my leased vehicle was coming to its maturity. I dealt with Riverview Toyota for 2 months and they could not make anything happen. I contacted KIA via the internet and within 5 minutes had an email from Chris Nall and he beat every aspect of their offers. I was in and out of there in less than 3 hours!! It was awesome service and I love my 2013 KIA SOUL!! Keep on shufflin' More
by drholst
Employees Worked With
Chris Nall
August 26, 2012
Great Experience for purchasing new auto, Hector Garcia, Floyd Foster, John La Marca all deserve A plus! Really enjoyed their expertise, friendliness and more! Enjoyed the background music in store. Floyd Foster, John La Marca all deserve A plus! Really enjoyed their expertise, friendliness and more! Enjoyed the background music in store. More
by chesterk1
August 13, 2012
The service was great and fast. The staff was helpful and friendly. The process was very positive. we would reccomend them and return ourselves to purchase another vehicle friendly. The process was very positive. we would reccomend them and return ourselves to purchase another vehicle More
by teeterfamily
July 21, 2012
Horne Kia was the fourth dealership I had been working with. I made offers for a 2012 Kia Soul at Mark Kia, Sands Kia and Nick Mayer. Mark Kia turned me down. Sands wouldn't be straight with me, and Nick with. I made offers for a 2012 Kia Soul at Mark Kia, Sands Kia and Nick Mayer. Mark Kia turned me down. Sands wouldn't be straight with me, and Nick Mayer was very good but Horne Kia's out the door was the best. It was a very positive experience. They were up front with pricing, very low pressure, very friendly and my total time from beginning was two hours. As with any car dealer, come in prepared, know your stuff and they will work with you. I definitely recommend this dealer. More
by ashank
Employees Worked With
Joe Freeman
June 08, 2012
My wife and I really liked the dealership because there My wife and I really liked the dealership because there was no pressure to buy and the sales staff listened to the type of vehicle we wanted and My wife and I really liked the dealership because there was no pressure to buy and the sales staff listened to the type of vehicle we wanted and our price range. The negotiation process was very low key and we walked away feeling it was a good deal for both us and the dealership. Mr. Vopat(sales) was very knowledgable as to the workings of the vehicle we chose and took the time on two separate occasions to demonstrate to both of us how the different features in the vehicle worked. He has also followed up with us to make sure there were no problems and reiterated that we could contact him at any time if we needed anything. In all of our years buying vehicles he was the best salesperson we ever dealt with-completely honest!! The dealership has also called us to make sure everything was o.k. More
by ryoung68
Employees Worked With
Michael Vopat
June 02, 2012
My husband and i went in to Horne Kia to trade in his truck for a car. This was not easy to do. But our sales guy, Joe Freeman was wonderful!! He was able to get us in a 2012 Kia Optima for a great price truck for a car. This was not easy to do. But our sales guy, Joe Freeman was wonderful!! He was able to get us in a 2012 Kia Optima for a great price!! He was so friendly and made us feel very comfortable! We will absolutely recommend this dealership to all our friends!! Thanks Joe and rock on Vera!:) More
by valshippy
Employees Worked With
Joe Freeman
May 21, 2012
Purchase experience was fantastic. Really did everything possible to give us what we wanted and needed. Prior service experience, was good, however, they say they will call when the car is ready, then th possible to give us what we wanted and needed. Prior service experience, was good, however, they say they will call when the car is ready, then they don't. You find yourself waiting and putting your day on hold. That is kind of annoying, but, everthing else is great! More
by tdtsales
Employees Worked With
Teri Thomas
May 21, 2012
We are very satisfied with or experience at Horne Kia. Bob LaMarca was knowledgeable of the the product and very helpful in getting us the car that we wanted within the guidlines we presented to make the Bob LaMarca was knowledgeable of the the product and very helpful in getting us the car that we wanted within the guidlines we presented to make the purchase. Non-pushy, willing to work with us throughout the car buying experience, we would go back to Horne Kia again for sure. More
by pbuckles
Employees Worked With
Bob LaMarca
May 08, 2012
I had my vehicle towed to the dealership for repairs needed. I spoke to Mickey before I had it dropped off there and he assured me a diagnostic would be completed very soon after drop-off. My vehicle wa needed. I spoke to Mickey before I had it dropped off there and he assured me a diagnostic would be completed very soon after drop-off. My vehicle was dropped off before 11 a.m. I then called at 12, then 1 and was told someone would call me back within 5-10 minutes. I waited 15 minutes then called back again. When I called back I was put on an extended hold by the lady answering the phone, so long I rang back the dealership. I then called back and got the same lady who then told me I would need to wait five minutes for Mickey to call me back. I waited 10 minutes, Mickey never called back and I was told he was "still with a customer". By then someone else, a man, answered the phone and told me that my battery was "no good" and that I would need to either buy a new one or go to Autozone where I bought it and exchange it before a complete diagnostic could be done. I was flabbergasted! So, I have to go get a battery for you to run a test?! I called AAA and had them come out to do a diagnostic and my battery tested perfectly but my alternator did not, I DID NOT have to go buy a new battery or exchange it for them to tell me that, either. And to add insult to injury, I get in my van when I arrive and it starts right up but my battery is "no good" though?! Wow, I am amazed at how tactless and deceitful this dealership's service department was. Needless to say, I had my car taken to another dealer for repairs. More
by mrsshamika
Employees Worked With
Mickey
