Horne Kia

We will be back again. Great buying experience. Chris Verdugo was awesome and really good at paying attention to detail. Thanks Horne KIA we will be back for our next car. Verdugo was awesome and really good at paying attention to detail. Thanks Horne KIA we will be back for our next car. More

This dealership exceed my expectations. The staff was so friendly and helpful I was shocked. We had brought our 3 boys with us and everyone there helped to keep them entertained and really made them feel li friendly and helpful I was shocked. We had brought our 3 boys with us and everyone there helped to keep them entertained and really made them feel like family. Mario was our salesman and he did incredible. He really listened to what we had to say and made sure he found something we wanted. There was no pressure for a sale. One we did decide on what we wanted they made sure that what we could do is what happened. I would absolutely come back. More

I returned to Horne KIA as a result of the positive experience I had purchasing my last vehicle there. Steve O'Brien was very helpful in fulfilling my requirements of a new car as well as expediting th experience I had purchasing my last vehicle there. Steve O'Brien was very helpful in fulfilling my requirements of a new car as well as expediting the competition of the sale. He did this in a very non threatening and accommodating way getting me the most for my trade in, making the experience very pleasurable. I would recommend Horne KIA to any one looking to purchase a new or used vehicle. More

Excellent service, helped me get exactly what I wanted for the price I wanted! Very friendly and professional. When it came down to business they considered the best options for me. for the price I wanted! Very friendly and professional. When it came down to business they considered the best options for me. More

AMAZING CUSTOMER SERVICE!! JIMMY AND JOSH KIRBY TOOK GREAT CARE OF ME. AFTER FIGHTING WITH PEORIA KIA FOR 4 MONTHS, THESE GUYS STEPPED UP AND FIXED MY NEW CAR. THEY WERE FRIENDLY, SET ME UP WITH A REN GREAT CARE OF ME. AFTER FIGHTING WITH PEORIA KIA FOR 4 MONTHS, THESE GUYS STEPPED UP AND FIXED MY NEW CAR. THEY WERE FRIENDLY, SET ME UP WITH A RENTAL, AND CALLED TO INFORM ME OF WHAT WAS BEING DONE WITH MY CAR. I WILL DEF BE TAKING MY CAR HERE AGAIN IF I HAVE ANY OTHER PROBLEMS! SO GREATFUL! More

We are very pleased with the help we received in deciding on a purchase of our new Kia Soul and the time and patience they provided us was exceptional. We are very happy in choosing this dealership and worki on a purchase of our new Kia Soul and the time and patience they provided us was exceptional. We are very happy in choosing this dealership and working with Gina Duval. Thank you. More

My experience was very good. Longer than I would like to complete the sale. I was there for 4 hours. The salesman was very helpful in trying me the best deal he could. complete the sale. I was there for 4 hours. The salesman was very helpful in trying me the best deal he could. More

Albert went out of his way to make us feel comfortable and not pressured. He gave us a price we could live with and it didn't change. Unlike other experiences we have had. I will definitely recommend Albe and not pressured. He gave us a price we could live with and it didn't change. Unlike other experiences we have had. I will definitely recommend Albert and Kia Horne to my friends. More

I had been researching vehicles online for quite awhile, knowing that we would be able to purchase one at this time. I was prepared with my research and comparisons. My husband called dealerships the morn knowing that we would be able to purchase one at this time. I was prepared with my research and comparisons. My husband called dealerships the morning that we were "narrowing" down where we would go to check on actual inventory on the lot and get a feel for the integrity of the dealership. He knew I would be having to spend some of the decision making time during the process without him and it was important to him that I would not be taken advantage of. We did not get a feeling of realness from any of the 4 dealerships we talked to other then when Gary answered our call at Horne Kia and was the ONLY one so far in calling around that didn't give us a broad answer, just telling us to come in and look. He was not lazy, as we felt the other dealership responses had been and he was prompt in returning our call with specifics. The entire process of the day in our purchasing a new Kia as well as a used Toyota truck this same day, were really due to the consistent "realness" and integrity of Gary. He did not "play the games" we have become so accustomed to in this industry; really, it is a joke among most people in society; he was just forthright and did everything he could to get the deals done the way we needed them to ultimately work out. Overall a great experience where we felt like we had made a friend! More

I made an appointment to have a recalled item replaced. I arrived at the correct time and Peter met us at the door saying "Mr Talbot?" Wow! I never had a service rep call me by name on my first service w I arrived at the correct time and Peter met us at the door saying "Mr Talbot?" Wow! I never had a service rep call me by name on my first service with the dealership. I had a few questions and Peter answered in a way that I felt he was thankful for my business. All three guys at the service desk were very friendly. Peter said, we'll get right on your repair, and while you wait we have TV, coffee, and donuts for our customers. After the service was completed Peter made a few recommendations for future service, but the approach was strictly low-key, no-pressure, and such a change from my past experience with other dealers over the years. On the way out to the car, a young man in the Horne KIA uniform opened the door for us, another surprise! It was like they were saying we value your business from the young man to the service rep. One more item, the bathrooms were spotless, a sign of respect for the customers. Thanks for a very pleasant experience. More