Horne Kia

150% satisfaction!! My husband and I recently went into Horne Kia to purchase a new car. The staff that we worked with went above and beyond! Being personal friends of My husband and I recently went into Horne Kia to purchase a new car. The staff that we worked with went above and beyond! Being personal friends of the Hornes we chose to go in on our own without calling and asking for the red carpet treatment. I know what the Horne family is about and their expectations of their employees and how customers are to be treated. We were not disappointed! Alain Duval spent literally hours with my husband in answering questions he had as how the lease option worked and exactly where all of the money was allocated. Our salesperson, Sandra Gonzalez, stayed with us for those hours and made sure that we were satisfied with our experience. We were probably the only people that she worked with that day! I know that everyone who walks into the doors of any of the Horne dealerships will receive the same treatment. I highly recommend anyone that is looking for a new car contact one of the Horne dealerships! More

Happy Customer Horne Kia in Gilbert made my car purchase a wonderful experience. They worked diligently to find me the perfect car, color and made it affordable for Horne Kia in Gilbert made my car purchase a wonderful experience. They worked diligently to find me the perfect car, color and made it affordable for me. I am happy with all the features of the new Kia Soul and I will recommend this dealership and the people I worked with to everyone. Thank you again, Steven, Sandra and Hector; you were more like family than salespeople. More

Buying a car here is relaxing I have now purchased two cars from this dealership and have enjoyed the process very much due in general to the dealership but in particular my sales I have now purchased two cars from this dealership and have enjoyed the process very much due in general to the dealership but in particular my sales people Floyd Foster and Barb Bloss. I also found it easy to deal with Diego Verdugo, the desk mgr. for the day and finance advisor. I found Barb to be very calm and interested in my goals. Floyd is as honest as the day is long and extremely knowledgeable about the products and features you will experience if you buy. More

Best Car Buying Experience We were thrilled with the service we received and the consideration taken for our schedule in leasing a Kia Optima with Horne Kia. We will definitely We were thrilled with the service we received and the consideration taken for our schedule in leasing a Kia Optima with Horne Kia. We will definitely be back when we are in the market for another car. More

Terrible Customer Service! If your Kia needs service DO NOT depend on Horne Kia's service department to help. They forget to order the parts and do not return phone calls but wi If your Kia needs service DO NOT depend on Horne Kia's service department to help. They forget to order the parts and do not return phone calls but will gladly take your money. After weeks go by and you finally get frustrated with their lack of orginization and customer service and ask for your money to be returned they will refuse to return it to you until you have a loud fit in their service department. After seeing their incompetence at the service desk I fear what would go on behind the scenes if I were to ever leave my car there for any real mechanical work. This was just for a door handle. Too bad giving 0 stars is not an option. More

Satisfied customer Usually car shopping is very stressful and you are at the dealership for most of the day. People at Kia were friendly and the process was fast . Did Usually car shopping is very stressful and you are at the dealership for most of the day. People at Kia were friendly and the process was fast . Didn't spend a lot of time going back and forth on price. Told them what we wanted and what price we wanted to be at . More

Outstanding customer service I have never experienced customer service as I have this place. The work that the whole department does for you really makes you feel a part of a fami I have never experienced customer service as I have this place. The work that the whole department does for you really makes you feel a part of a family. Floyd Foster is hands down the best representative I've had the pleasure of working with. In the last year I have purchased 3 cars from Horne Kia and I couldn't have done it without Floyd. If it can be done he will work for you to make it happen. Me foster genuinely cares about his customers. I will NEVER by a car from anywhere else. If your thinking of buying a car give him one opportunity and you will experience everything in which I have spoken about above. Thank you for everything to Floyd and his team. My wife loves her sun roof. Marcellus. More

Great product, great experience One of the disadvantages of being self-employed and owning your own business comes when you want to finance a vehicle. Horne Kia worked with us and ga One of the disadvantages of being self-employed and owning your own business comes when you want to finance a vehicle. Horne Kia worked with us and gave us a very fair price for our trade-in and for a new Kia Soul. I LOVE the car! We were guided through the whole buying experience and were so happy to be purchasing our first new car. Everyone took their time with us and treated us well. I am able to recommend Horne Kia with great confidence to anyone looking for a great car buying experience. More

Buying a new car is usually not a fun experience, Barbara made it very easy, very pleasant and very fast, I didn't have to spend all day the the dealership. made it very easy, very pleasant and very fast, I didn't have to spend all day the the dealership. More

I was looking for a new 2014 kia soul. I was currently driving a 2011 kia soul with 60k miles on it. I was able to trade mine in and get me a new 2014 with in the payment range I was looking for. The staf driving a 2011 kia soul with 60k miles on it. I was able to trade mine in and get me a new 2014 with in the payment range I was looking for. The staff was kind and helpful. i did not feel pressured to buy and they presented me with multiple options to get the price where i needed it. I would highly recommend Horne Kia :) I love my new solar yellow kia soul plus! More