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Horne Kia
Gilbert, AZ
599 Reviews
Whether you're from Gilbert AZ, Tempe, Scottsdale, Phoenix or anywhere in between, you can rest assured that when you shop for a new or used Kia, you're shopping for quality and reliability, no matter which model appeals to you.
Qualifying for a loan or Kia lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car.
Once you're behind the wheel as an owner, Horne Kia continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Kia parts, so you can count on solid routine maintenance and timely repairs when they're needed.
When you can come to Horne Kia, you can have your Kia wishes granted. And let's face it: you deserve nothing less. Located at 1465 E Motorplex Loop in Gilbert. We know our job isn't finished until you're completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 599 reviews
August 01, 2023
I had a great experience at Horne Kia, Paul made the experience really smooth & he was ver knowledgeable and non pushy we love our new K5 ! Thanks Paul experience really smooth & he was ver knowledgeable and non pushy we love our new K5 ! Thanks Paul More
by Alyssa
Employees Worked With
Paul
July 18, 2023
Sadly, By far the worst service Dept to take a KIA to get serviced. Money hungry place. TRY TO TAKE ADVANTAGE OF WOMAN! Horrible service dept. PLEASE DO NOT EVEN TAKE YOUR KIA HERE TO BE SERVICED ! On th serviced. Money hungry place. TRY TO TAKE ADVANTAGE OF WOMAN! Horrible service dept. PLEASE DO NOT EVEN TAKE YOUR KIA HERE TO BE SERVICED ! On the 13th of this month I took my car here to get ONLY RECALLS done on my car. DROVE my car there with no problems & had my car towed back home, never a heads up from the dealer, that my car was no longer starting. Car is no longer in a running condition. The service manager, Andre as well as Mike Zaccardo , kept speaking to me like I never had a car in the state of Arizona and they both stressed that it was my battery and I should start there to ”save me some money. And as I love how Andre states “if I even have a warranty on my battery” not knowing I purchase top notch batteries 🤣 on top of that just purchased my battery 2 months ago. I did take my battery back to car quest and have my battery tested and it tested GOOD right away and the tech stated my car should have no troubles starting with this battery in your car. The problem is still a mystery as this Kia service dept won’t take my car back to see what they screwed up on , they want to charge me a tow fee and a $200 diagnostic fee to see what’s wrong with my car that NO LONGER STARTS UP after I DROVE MY VEHICLE THERE MYSELF RUNNING PERFECTLY FINE. Mike also did a WALK AROUND MY CAR WHEN DROPPING OFF THE VEHICLE AS THIS IS PROTOCAL AND TESTED MY BATTERY AND IT PASSED AS WELL . 🤔🤔😩😢😢😢❤️🩹❤️🩹 More
by Hazel
Employees Worked With
Mike Zaccardo, Andre service manager
July 14, 2023
I worked with Josh G, he was very helpful and low pressure, which I really appreciate. We did a test drive, and immediately left to test drive another car at another dealership. I ended up coming bac pressure, which I really appreciate. We did a test drive, and immediately left to test drive another car at another dealership. I ended up coming back to Horne Kia because they are so flexible with their prices. I saved several thousand dollars buying the exact car that I wanted here. More
by Kollina
Employees Worked With
Joshua Galvan
July 10, 2023
Our buying experience was more than we could have asked for. Josh Galvan was our sales rep. Josh was great to work with. Best part of it all, Josh and Chris in finance was able to get us below our monthly for. Josh Galvan was our sales rep. Josh was great to work with. Best part of it all, Josh and Chris in finance was able to get us below our monthly payments. win win!!! Thank you all again for an incredible experience More
by The LePera Family
Employees Worked With
Josh Galvan
July 01, 2023
Barb Bloss (sales) and Mike B (service) are excellent employees! They are professional, personable and courteous. I will buy my next vehicle here and encourage all of my family and friends to do the same employees! They are professional, personable and courteous. I will buy my next vehicle here and encourage all of my family and friends to do the same. More
by Gerald
Employees Worked With
Barbara Bloss and Mike B
June 29, 2023
This company will forge your signature on warranty papers then pretend like nothing happens and be disrespectful. Sold the car that does not even work correctly. Also on my fifth safety recall. then pretend like nothing happens and be disrespectful. Sold the car that does not even work correctly. Also on my fifth safety recall. More
by Lexie
Employees Worked With
June 21, 2023
Awesome service, no messing around trying increase price, adds items and so forth. Restored my faith in car sales companies would highly recommend and would purchase from them again. adds items and so forth. Restored my faith in car sales companies would highly recommend and would purchase from them again. More
by Usdupfamily
Employees Worked With
Josh galvan
June 16, 2023
Will never buy from Horne Kia again. I bought a Pre Owned 2016 Honda Pilot here, only to find out it has transmission problems 10 days later. Day 10 I took it for a transmission fluid ch I bought a Pre Owned 2016 Honda Pilot here, only to find out it has transmission problems 10 days later. Day 10 I took it for a transmission fluid change at Honda and after about a week the kick backs in shifting gears were back….. During purchase I asked about warranties since I’m buying from a dealer I figured there would be at least a 30 day warranty or something since I’m paying premium compared to going through Craigslist. I kept being told finance will go over the warranty when I asked during the process. I signed a paper to buy the car only to find out, they only have a 3 day return opportunity “not a warranty which isn’t really disclosed” and their cheapest extended warranty was over $4000, obviously declined. I still bought saying to myself “this is a dealer, this car should be in great shape mechanically or it wouldn’t be on the lot”. Big Mistake Don’t buy pre owned from this dealer when they don’t have an included warranty on the cars themselves at all. On top of that it came with the “we already did the work” added in fees for paint protection, car theft and some other ridiculous non sense that’s never used which tacked on just over $1000. GO SOMEWHERE ELSE OR TO BE HONEST JUST BUY FROM CRAIGSLIST, THERE IS NOTHING HORNE KIA CAN DO THAT IS ANY DIFFERENT THEN BUYING FROM ANOTHER PERSON SELLING ONLINE. YOU WILL SAVE SEVERAL $1000s, EXTENDED WARRANTIES YOU CAN GET ON YOUR OWN, THATS CHEAPER! THEN THEIR COST. A REPLY FROM THE "GM" ALWAYS FOLLOWS A COMMENT TO CALL HIM, I HAVE AND EVERYTIME HE IS IN A MEETING SO I LEAVE A MESSAGE AND HAVE NEVER RECEIVED A CALL BACK. More
by Hondaguy7
Employees Worked With
