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Horne Kia

Gilbert, AZ

4.2
599 Reviews
Whether you're from Gilbert AZ, Tempe, Scottsdale, Phoenix or anywhere in between, you can rest assured that when you shop for a new or used Kia, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Kia lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Horne Kia continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Kia parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you can come to Horne Kia, you can have your Kia wishes granted. And let's face it: you deserve nothing less. Located at 1465 E Motorplex Loop in Gilbert. We know our job isn't finished until you're completely satisfied.
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1465 E Motorplex Loop

Gilbert, AZ

85297

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Showing 599 reviews

September 21, 2023

We went to several dealerships to get our Kia Soul. By far, Horne Kian, had the selection we wanted and our sales agent, Anthony Durazo, was exceptional. He worked with us to get us the car and the dea More

by pmpayne7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Durazo
Sep 22, 2023 -

Horne Kia responded

Thank you for sharing this positive review of your experience with our Sales Team here at Horne Kia. We enjoyed reading how our exceptional team was able to get you the Kia Soul you wanted at the price you wanted. Your feedback is greatly appreciated.

September 20, 2023

Kashi made our buying experience very enjoyable. He was professional, patient and knowledgeable. Brad in finance was also very easy to work with. More

by katcolucci22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kashi
September 20, 2023

This is the second car we purchased from this dealership and had good experience both times. There straight forward and honest. More

by Rlcreiglow9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Hussein
Sep 22, 2023 -

Horne Kia responded

Hello, thanks for this glowing review! It is so great to know our Sales Team was able to help you with your second purchase with us. Straight forward and honest assistance is always valued here at Horne Kia. Come see us again soon!

September 17, 2023

Josh Kirby was very helpful and worked magic getting our car done quickly on a recall item More

by Tepak2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Kirby
Sep 17, 2023 -

Horne Kia responded

Hi. Thank you for taking the time to leave this perfect review of our Service Team. It was our pleasure to provide a helpful experience with your recall item at Horne Kia.

September 17, 2023

Just another Kia dealership that smiles to your face and stabs you in the back. They'll tell you anything to sell a car. When that piece of crap they sell you is defective, good luck getting them to fix it. More

by Phil
Recommend Dealer
No
Employees Worked With
Joshua Bauman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Horne Kia responded

Phil, It would be appreciated to have the chance to speak with you regarding the interactions our Sales Team provided you and the Kia vehicle you purchased here at Horne Kia. Please reach out to me so that we can discuss this matter further. I hope to hear from you soon, Josh Bauman General Manager Horne Kia (480) 531-5991

September 03, 2023

Lowballed my trade when I said another Kia offered me X amount so they seemed to take that as a challenger and offer me $2k less. Right away made me not like the salesman because I felt like a joke to him. More

by RicklePick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Doe
Sep 04, 2023 -

Horne Kia responded

Hello, Your feedback is important to us at Horne Kia. It would be great to speak with you regarding the offer that our Sales Team provided you for your trade-in and the vehicle you were inquiring to purchase. Customer satisfaction is very important to us. Please feel free to reach out to me at your convenience. Thank you, Josh Bauman General Manager Horne Kia (480) 531-5991

August 26, 2023

Horne Kia service has always been great. Came in on 08/25/23 for apptmt with Mike B. and was to he was out. They had Todd Zamboni help me. He quoted me $469 for the 60000 mile package wh More

by lowe1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Zamboni
Aug 27, 2023 -

Horne Kia responded

Hello, We appreciate you sharing your feedback here at Horne Kia. It would be great to speak with you in regard to your recent visit with our Service Team for your vehicle's 60,00-mile servicing, and the price you were charged. Please use the contact information below to reach out to me. I hope to hear from you soon, Jerry Marsh Service Director Horne Kia (480) 531-5991 g.marsh@hornekia.com

August 21, 2023

Very professional, no pressure, high quality. A very positive experience from initial sales through finance and delivery ! I love my new car ! More

by Teri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Horne Kia responded

Congratulations on your new vehicle, Teri! We are so pleased to read that our team was very professional, offered high quality service, and made you feel comfortable on your visit. It is great to know you enjoyed your experience working with our Sales and Finance Team at Horne Kia, and we look forward to do business with you again in the future. Please reach out to us for any future needs!

August 09, 2023

Sadly, By far the worst service Dept to take a KIA to get serviced. Money hungry place. TRY TO TAKE ADVANTAGE OF WOMAN! Horrible service dept. PLEASE DO NOT EVEN TAKE YOUR KIA HERE TO BE SERVICED ! On th More

by Hazel
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Bauman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager Andre & Sales Rep Mike Zaccardo
Aug 10, 2023 -

Horne Kia responded

Hazel, Thank you for your feedback. In order to help address your concerns regarding your recent service experience and your interactions with our team, I would like to speak with you directly. When your time permits, please contact me directly. Best regards, Jerry Marsh Service Director Horne Kia (480) 531-5991 g.marsh@hornekia.com

August 09, 2023

Noah Galvan was awesome salesman. I found the perfect vehicle. Chris the finance manager was amazing. Got me the best rate. The dealership was clean. Both gentlemen we so professional More

by maryannagnello91016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Galvan
Aug 10, 2023 -

Horne Kia responded

We are grateful for you leaving us a five-star review and for recommending our services. It is wonderful to learn that our professional Sales Department was amazing and got you the best rate for the perfect vehicle. Your business is valued and we look forward to seeing you again at Horne Kia.

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