Horne Kia

We walked into Horne Kia expecting a similarly bad experience as we had had at two other Kia dealerships, one in Tempe and the other was Camelback Kia. We had decided to buy a Toyota if this deal went experience as we had had at two other Kia dealerships, one in Tempe and the other was Camelback Kia. We had decided to buy a Toyota if this deal went south because we were so fed up. The car buying experience just has to change! Happily, the experience at Horne was not bad at all. The staff conducted themselves professionally and we appreciated their straightforwardness. They did not try to make us feel like idiot losers the way Camelback Kia did. The price was a little higher than what we had been offered elsewhere, but the customer service was so much better at Horne we went with them. There is NO good reason to sit and take insults to your intelligence from saleskids when you can get a competitive price, while in a positive environment, from the people at Horne Kia. More

My wife and I were very impressed with Chris and the entire team at Horne Kia. They were professional, warm and extremely friendly. They make a good product and they market it at a good price. Chris mad entire team at Horne Kia. They were professional, warm and extremely friendly. They make a good product and they market it at a good price. Chris made the experience personalized to us and didn't push any agendas. In six hours at the dealership, we never felt rushed and ultimately we shook hands and drove home two new Kia Optimas. Very satisfied, highly recommend. More

Terrible, ongoing, experience leasing an almost 40,000 dollar 2014 Kia Sorrento. We drove it for 2 weeks and then it was out of service for over 30 days. Vehicle had a severe engine oil leak that requir dollar 2014 Kia Sorrento. We drove it for 2 weeks and then it was out of service for over 30 days. Vehicle had a severe engine oil leak that required a new engine to fix. Additional mechanical breakdowns forced more repair work after that. Dealer personnel and Kia corporate representatives were completely unhelpful and unwilling to take vehicle back or replace with another, brand new Sorrento. I am not willing to keep a new vehicle with so many problems. Kia corporate offered 'hush money' to keep the problem quiet but I am forced to take legal action and file a claim with the Arizona Lemon Law and Better Business Bureau. More

This was the best experience I've ever had in purchasing a vehicle and in record time........3 hours from test drive to walking out with my own key fob! purchasing a vehicle and in record time........3 hours from test drive to walking out with my own key fob! More

My experience was very pleasant, the entire staff from sales to financial, worked with me to purchase a new vehicle. I would highly recommend them to anyone. sales to financial, worked with me to purchase a new vehicle. I would highly recommend them to anyone. More

I went into Horne Kia very desperate. Both of my old cars broke down and were beyond repair. Finances are very tight. I was very concerned that I would not be able to come out with a car I could afford. The broke down and were beyond repair. Finances are very tight. I was very concerned that I would not be able to come out with a car I could afford. They were so friendly and helpful. Made me feel very comfortable and at ease. I was able to leave with a car beyond my dreams of being able to afford at a very reasonable price. I have been very happy with my car and the service I received. More

It was a pleasure to work with Gina and Chris from the Internet department, they made my transaction easy and hassle free. Chris went out of his way to find us the exact car we were looking for. Due to th Internet department, they made my transaction easy and hassle free. Chris went out of his way to find us the exact car we were looking for. Due to the great service we received via the phone we made the drive from tucson to purchase our Vehicle. More

From the minute I stepped out of my car I was greeted with a friendly sales person. He showed me the Kia Soul, the car I was interested in and had Floyd take over and start the ball rolling for me to bu with a friendly sales person. He showed me the Kia Soul, the car I was interested in and had Floyd take over and start the ball rolling for me to buy. Floyd tried what he could but I still could not qualify and had to go home without a new car. I was heart broken and had to start looking for used cars. To my surprise Chris called me when I got home and said he wanted to earn my business and he would work through the next day and try to fit me with one of Hornes used vehicles. Again they did not have a good match for me and the interest rates are high on used cars. BUT the amazing thing Chris did do for me is he got with the financial guy and together they were able to put me in a brand new Kia Rio with a good interest rate and a payment I could manage. This diligent the hard working staff of Horne showed me they cared about earning peoples trust and showed me they cared when I felt left out in the cold. Today I would highly recommend everyone give Horne Kia a visit and see what they will do for you. More

Why we have given the above ratings: From the first phone call to set the stage for our lease/purchase to the time we drove off the lot we had the best experience with Chris and any other employee we c phone call to set the stage for our lease/purchase to the time we drove off the lot we had the best experience with Chris and any other employee we crossed our paths. In all the years of buying/leasing vehicles, this was the easiest, smoothest and most stress-free 'car dealership' trip. Kudos to Horne Kia. We will continue to use their Service Dept. and in the lease/purchase from them in the future. More

Our experience with Horne Kia was great from the first time we visited the dealership until we drove our new car off the lot. We were interested in the Kia Soul and they had the perfect car for our needs. time we visited the dealership until we drove our new car off the lot. We were interested in the Kia Soul and they had the perfect car for our needs. Our salesperson, Gina Hernandez, was extremely helpful and answered all our questions quickly and accurately. When it came time to sign the documents, Diego Verdugo was the person who helped us and made the process understandable and efficient. Because of this, we will definitely recommend Horne Kia to other people. More