Horne Kia

From my call to Philip to the end of the sales process I was treated with utmost respect and care. Everyone with whom I interacted was very warm......as they always have been. was treated with utmost respect and care. Everyone with whom I interacted was very warm......as they always have been. More

We went in to the dealership just to look because we are on a tight budget, but John worked with us very well and got us a decent monthly payment and got us out of there with a brand new car. He was nice an on a tight budget, but John worked with us very well and got us a decent monthly payment and got us out of there with a brand new car. He was nice and very helpful. More

Everyone my wife and I worked with were extremely friendly, helpful and detailed. We told them our budget and they worked with us to get there and get us the car that fit our needs. friendly, helpful and detailed. We told them our budget and they worked with us to get there and get us the car that fit our needs. More

I WANT EVERYBODY TO KNOW HORNE KIA MADE ME FEEL AT EASE WHEN I PURCHEASE MY SPORTAGE , JUSTIN HARRIS AND DIEGO VERDUGO, HAD TIME TO EXPLAINED DETAIL AFTER DETAIL TO ME,, I JUST WANT TO THANK THEM FOR MAKIN WHEN I PURCHEASE MY SPORTAGE , JUSTIN HARRIS AND DIEGO VERDUGO, HAD TIME TO EXPLAINED DETAIL AFTER DETAIL TO ME,, I JUST WANT TO THANK THEM FOR MAKING FEEL AS A VALUDED CUSTOMER.. LOVE MY NEW SPORTAGE SO THANK YOU GUYS SO MUCH.. More

Horne Kia is amazing. My husband and I went to just about every dealership in the east valley and central Phoenix. We were laughed at by most when both our credit scores were in 500 s only one of us working every dealership in the east valley and central Phoenix. We were laughed at by most when both our credit scores were in 500 s only one of us working family of 6 so demanding a used , 3rd row seat, fuel efficient, low mileage vehicle with only making 200 dollar monthly payments. I was certain someone out there would have such a vehicle and help us. Horne Kia was there to make it happen including lowering down a price by the thousands so it would fit our budget. A man named Mark deeds or reeds (not sure of last name ) approached us immediately and helped us every step of the way, he wasn't even the salesman! Thank you Horne Kia you helped us get back on our feet. More

Phillip was great, very professional, answered all my questions. Daughter bought from Horne Kia last year, knew I wanted to go there when buying my car. questions. Daughter bought from Horne Kia last year, knew I wanted to go there when buying my car. More

All the staff are very friendly and helpful. They made sure to answer all my questions with great detail and made sure I was comfortable each step of the way. I would and did recommend this dealership to sure to answer all my questions with great detail and made sure I was comfortable each step of the way. I would and did recommend this dealership to family and friends. Thanks Horne Kia you rock!!!!! More

This was my first experience at Horne Kia and I was extremely impressed and satisfied with the overall quality of their business. I would highly recommend Horne Kia and Albert Thomas (Al) to anyone wh extremely impressed and satisfied with the overall quality of their business. I would highly recommend Horne Kia and Albert Thomas (Al) to anyone who is interested in purchasing a vehicle. Al gave my wife and I breathing room during our time on their lot. He didn't hover around us, he wasn't trying to show us things we didn't want; he just let my wife and I do our thing while we looked at cars. When we did ask questions, Al was there to help us. What was really amazing is that through the deal-making process, Al and the sales manager accommodated my strange requests. For instance, I do not like "working numbers" on a piece of paper that is covered in blue magic marker and black pen. Things tend to get sloppy and information is less legible. Instead I asked that all papers they bring to me be either printed or written with one type of pen and color, and legibly. They accommodated that for me. I also asked that during the deal-making process we first come to an agreement on new vehicle price, then talk trade-in, then talk finance. They also accommodated this request because I explained to Al that when we start doing too much stuff at once, I start to lose track of what is going on and then I miss important information that ends up costing me money. Finance was also a great experience. The finance guy didn't try to sell me on extended warranties, blinker fluid replacement, or other consumer money pits that I adamantly refuse. He explained all paperwork adequately and made sure that I knew what I was signing. My experience was truly exceptional at Horne Kia! More

Mark was extremely helpful and friendly. He really went out of his way to make sure i got everything i wanted. I never felt pressured or like I was being "sold" on anything. out of his way to make sure i got everything i wanted. I never felt pressured or like I was being "sold" on anything. More

Big Al was very friendly and not overbearing. There was no high pressure sales tactics. He answered all the questions that we had and assisted us in choosing the vehicle of our choice. no high pressure sales tactics. He answered all the questions that we had and assisted us in choosing the vehicle of our choice. More