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Horne Kia

Gilbert, AZ

4.2
599 Reviews
Whether you're from Gilbert AZ, Tempe, Scottsdale, Phoenix or anywhere in between, you can rest assured that when you shop for a new or used Kia, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Kia lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Horne Kia continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Kia parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you can come to Horne Kia, you can have your Kia wishes granted. And let's face it: you deserve nothing less. Located at 1465 E Motorplex Loop in Gilbert. We know our job isn't finished until you're completely satisfied.
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1465 E Motorplex Loop

Gilbert, AZ

85297

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Showing 599 reviews

May 22, 2018

Great customer service Barbara was knowledgeable, very helpful and extremely nice. This is the most positive experience I have ever had when buying a new car and I definite More

by SUSBREW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018

Rewarding Thank you for being open to pricing. Had a very pleasant experience. You help of customer was very good as well. Price was not etched in stone. More

by Here123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxana Fador
May 22, 2018 -

Horne Kia responded

Hi, Here123! Thanks for taking the time to let us know about your experience. We always try to make the best possible deal for our customers and are always willing to work to get to that price! We are happy to hear this was indeed the case during your visit and Roxanna was able to help you out. Congratulations on your new vehicle, please let us know if we can help in any other way. Happy driving!

May 17, 2018

Christy English I work with Barbara and josh they where fair and gave great service no hassles this is the second car I’ve bought from home Kia More

by Christy english
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Horne Kia responded

Hi, Christy! Thanks for taking the time to leave us a review! We are so happy to hear Barb & Josh were able to earn your business a second time!! We are so grateful for the opportunity to assist you and appreciate you allowing us to take care of you! Congratulations on your new vehicle, please let us know if there is anything we can further assist with. Thanks, Christy, happy driving!

May 14, 2018

I would like to say that dealing with Barbara She was a I would like to thank this dealership for the kind service and representation I received from Barbara in purchasing our new vehicle we have enjoyed do More

by Ronald15610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Powell
May 13, 2018

Best new car buying experience ever Thank you Barbara for your elite professionalism and courtesy twords my time, you made this is most plesant car buying experience one could ask for! More

by Coolguy48457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2018

Best dealership, and employees around. I love these guys at Horne Kia. Barb and Josh are awesome, I won't buy anywhere else. I hate dealing with pushy sales people. Thank you again guys, yo More

by Bobbyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2018

Outstanding Experience I wasn't planning on trading in my van until I saw the deal Horne Kia offered my daughter. Three weeks later, lots of research on line, test drives a More

by Lindaloveskia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Koehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Horne Kia responded

Hi, Lindaloveskia! Thanks so much for taking the time to let us know how we are doing. Phil is truly a dedicated to his customer service & client experience, we are happy to hear it is apparent! Congratulations on your new vehicle and please let us know if we, or Phil, can be of any future assistance. Thanks so much! Happy driving!

May 12, 2018

Good Experience at Horne Kia We just purchased Our 2nd vehicle from Horne Kia . I had a good experience the First time I purchased a vehicle, which is why I went back. It was an More

by LW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Koehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018

Outstanding Custmer Service I had the pleasure to meet Chris and with his open handed friendship and his hardworking dedication to get me into a Optima was amazing. Hands down on More

by Mallen2318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018 -

Horne Kia responded

Hi, Mallen2318! Thanks so much for taking the time to let us know about your visit with us! Chris is an amazing sales professional and one of our hardest working team members! We are happy to hear it was apparent in your visit and you were able to get into the Optima of your dreams. Congratulations on your new purchase, let us (or Chris!) know if we can be of any further assistance. Happy driving!

May 07, 2018

High expectations deflated I had bought another car from Horne Kia before and had high expectations from them and would have recommended them BEFORE this trip. When I was ready More

by cpsavage76
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Barbara Bloss
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxana Fador, Tony Hernandez
May 11, 2018 -

Horne Kia responded

Hi cpsavage76, I am sorry to hear you had a negative experience with us here at Horne Kia. Unfortunately, it is our company policy not to do dealer trades. However, I understand that you did not want miles on the vehicle. Even if we did accept a dealer trade, the vehicle we would acquire would always have some variation of mileage. We did have the vehicles with your desired specifications, but unfortunately, they have been used as company demos and had acquired over 100 miles. We did try to show you vehicles that were close to your preferences with zero mileage, but unfortunately, we did not have exactly what you were looking for. We apologize for the inconvenience and hope in the future we may be able to earn back your business. Please give me a call directly at (602) 290-1501 to discuss if there is anything we can do on our end to remedy your visit with us. Thank you, Kylor Messmer Internet Director

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