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Horne Kia

Gilbert, AZ

4.2
599 Reviews
Whether you're from Gilbert AZ, Tempe, Scottsdale, Phoenix or anywhere in between, you can rest assured that when you shop for a new or used Kia, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Kia lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Horne Kia continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Kia parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you can come to Horne Kia, you can have your Kia wishes granted. And let's face it: you deserve nothing less. Located at 1465 E Motorplex Loop in Gilbert. We know our job isn't finished until you're completely satisfied.
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1465 E Motorplex Loop

Gilbert, AZ

85297

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Showing 599 reviews

December 27, 2018

Kia Soul I compared pricing with another dealer in Scottsdale and Horne Kia worked with me to get the best price. I appreciated Roxanne’s help in making the pu More

by ShelleysSoul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember the mans name in finance dept, Roxana Fador
Dec 27, 2018 -

Horne Kia responded

Hi ShelleysSoul, Thanks so much for your lovely review! I am so happy Roxana was able to help make you a part of our Horne Kia family! Congratulations on your new purchase, please don't hesitate to reach out for any future vehicle needs. Happy new year! Josh Bauman, General Manager jbauman@hornekia.com (480) 725-5220

December 25, 2018

Overall Terrible Experience Terrible experience from start to finish. They add on ridiculous additional add-ons to add thousands onto the asking price. When they engine blew in t More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barbara Bloss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxana Fador
Dec 27, 2018 -

Horne Kia responded

Hi Shawn, I wanted to personally apologize for your recent visit at Horne Kia. After reviewing your paperwork, it is noted you opted to purchase a vehicle listed “As-Is” from Horne Kia. “As-Is” labeled vehicles are for sale as if it were a third party private transaction and are not covered under a warranty. We did replace your engine as an act of goodwill and are sorry if this was not communicated to you properly. I am always available to discuss this issue in further detail if you would like to contact me directly. Thank you, Shawn. Josh Bauman, General Manager jbauman@hornekia.com (480) 725-5220

December 24, 2018

Great Process I was in and out in minutes—Roxana was professional—and direct. There was no haggling or back and forth to make a deal—I told her what I wanted—and i More

by Marsha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxana Fador
Dec 27, 2018 -

Marsha responded

I don’t know what else I must do

December 24, 2018

Professional, knowledgeable and kind throughout the process. It was a pleasant surprise. I would not hesitate to recommend my friends and family. They were thorough and helpful. Great Teamwork, (Sales, and Se More

by Panauchi05050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Both of my Service Reps were amazing. Thanks!!!, Roxana Fador
Dec 27, 2018 -

Horne Kia responded

Hi Panauchi05050, Thank you so much for your wonderful review. I appreciate your recommendation and hope you will reach out to us for any future vehicle needs. Thanks again! Josh Bauman, General Manager jbauman@hornekia.com (480) 725-5220

December 24, 2018

Very easygoing. Quick process Process very quick and easy. Professional We were able to get our price and rate. Faster auto purchase I ever had. This was my 8th vehicle purchased More

by Kats Kias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxana Fador
Dec 27, 2018 -

Horne Kia responded

Hi Kats Kias, Wow, thank you so much for your wonderful review!!! I appreciate your continued patronage and am so glad you are a part of the Horne Kia family! Congratulations on vehicle number eight, see you next time!!! Josh Bauman, General Manager jbauman@hornekia.com (480) 725-5220

December 23, 2018

Great Shopping at Horne Kia Buying a new Cadenza for a great price was easy. Their web site provided accurate (and up-to-date) information. Staff answers emails in an hour or More

by BigDavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Powell, Roxana Fador, Tony Hernandez
Dec 27, 2018 -

Horne Kia responded

Hi BigDavid, Thank you for taking the time to share your experience! I appreciate your wonderful review and will be sure to share it with Roxana. Congratulations to you and your wife, I hope you are loving your new vehicle! Thanks again! Josh Bauman, General Manager jbauman@hornekia.com (480) 725-5220

December 23, 2018

Great in Service and Sales I previously visited Horne Kia for service and received such excellent service that when it was time to buy a new car for my daughter Horne Kia was my More

by Micha
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxana Fador
Dec 27, 2018 -

Horne Kia responded

Hi Micha, Wow, thank you so much for your kind words!! I appreciate your continued support and trust in Horne Kia! Congratulations to your daughter on her vehicle, please don't hesitate to reach out if we can be of any further assistance. Happy holidays! Josh Bauman, General Manager jbauman@hornekia.com (480) 725-5220

December 23, 2018

Kia soul Thanks for the quick sale met a price quickly, no games. Roxana was very helpful. Phil got me taken care of over the phone. Kia Soul More

by Oldsoul2
Recommend Dealer
Yes
Employees Worked With
Phillip Koehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxana Fador
Dec 27, 2018 -

Horne Kia responded

Hi Oldsoul2, Thanks for your kind feedback. We pride ourselves on a transparent purchasing experience and I am glad it was apparent during your visit. Congratulations on your new vehicle, have a happy new year! Josh Bauman, General Manager jbauman@hornekia.com (480) 725-5220

December 23, 2018

Outstanding salesperson Perfect in every way, polite,cheerful, knowledgeable, knew who to go to and make the deal happen. Car is fantastic also. Not my fathers Kia!!! More

by Ray Perron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Powell, Anthony Uzeta, Roxana Fador
Dec 27, 2018 -

Horne Kia responded

Hi Ray, Thanks for your outstanding review. We appreciate your business and hope you will keep us in mind for future vehicle needs. Thanks again, happy driving! Josh Bauman, General Manager jbauman@hornekia.com (480) 725-5220

December 23, 2018

Great buying experience. Roxanna responded immediately to my inquiry online. We set an appointment time for the same day and within 2 hours I walked out with brand new car. K More

by GloKia
Recommend Dealer
Yes
Employees Worked With
Roxana Fador
Dec 27, 2018 -

Horne Kia responded

Hi GloKia, Thank you so much for your review. I am happy Roxana was able to promptly assist you and help with a vehicle purchase! Thank you for your patience and patronage, I hope we see you again soon! Best, Josh Bauman, General Manager jbauman@hornekia.com (480) 725-5220

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