Horne Kia

Scam Artist-Deceptive SCAM DEALER-THINK TWICE BEFORE WASTING YOUR TIME I am looking to purchase a 2nd used vehicle, I found a nice 2007 Honda CRV-used vehicle at Horne Kia SCAM DEALER-THINK TWICE BEFORE WASTING YOUR TIME I am looking to purchase a 2nd used vehicle, I found a nice 2007 Honda CRV-used vehicle at Horne Kia. It is advertised on Auto Trader for $6950. I text the dealer to make sure the vehicle is in stock and receive confirmation it is. I drive from South Scottsdale to Gilbert (about a 25-30min drive) to go see and drive the vehicle. My fiancé and I get there, we walk the lot a good 10 mins looking for the vehicle, and finally find it. We walked around the vehicle and looked inside, with no salesman in sight we finally after 20 mins walked into the showroom to ask for help. This is where we see 4 grown men with an umbrella chasing a bug out of the showroom. A salesman finally acknowledges us and agrees to get the key and meet us at the vehicle. We walk back outside and wait another 15 mins at the vehicle no one comes out with the key. We walk back to the showroom; all the salespeople are in the glass room. Finally, one walks out and says, “we can’t find the key”! You are kidding right? Nope, so since we drove all the way out there, we said let’s work the numbers to see if we want to drive all the way back out the next day once they find the key. The salesman, who lacked a lot in a “professional” appearance, goes into the glass room and comes back with a number of over $10k, for a car advertised at $6950, and KBB on the Auto trader add giving a price range of $5900-7700. So, we ask did you figure this using common core math? That’s when he proceeds to tell us of the dealer add on’s- • Window tint warranty on a car with factory tint • Armoral Paint protectant • Anti-Theft device • Window Glass etching I say you realize this is a 2007, I do not want or need any of that on a 12-year-old vehicle. I understand paying cash a lot of the money they would make on the deal is not there, but not problem. Warranty on factory tint? While we are sitting with the salesman another salesman walks by and starts locking up the showroom. From the moment we stepped foot on the lot it felt like going there to buy a car was an inconvenience to the employees. Had the add on Auto trader clearly stated TTL+ DAO’s I would have never driven 30 mins to waste my evening. The salesman then proceeds to point at a picture of the owner on the wall and says, “you will need to take your issue up with him”!!!! I have never in all my car purchases ever experienced such an unprofessional and shady car shopping experience. Yes, Jesse James use to rob people but at least he used a gun!! These are plain clothes thieves!!! RUN DON’T WALK FROM THIS DEALER!!! I also plan to contact the Attorney General in the morning to make sure these business practices are legal. Very short-sighted way to do business! More

Great Customer service from Haider We were looking for a replacement vehicle for my wife and wanted to look at the Sorento. We happened to be very fortunate that Haider was the salespe We were looking for a replacement vehicle for my wife and wanted to look at the Sorento. We happened to be very fortunate that Haider was the salesperson we talked to at the dealership. He was very friendly and knowledgeable. He listened to what we were looking for in a car and the fact that we had seen prices for some of the cars online and showed us vehicles that fit out interest. We ended up choosing a used Sorento. I would definitely recommend Haider as a salesperson as he was knowledgeable about all the products we asked him about and made every effort to get us what we wanted while not being pushy. More

Quickest hour * JStern Went to Horne Kia for my first 5,000 mile service appointment. Mike Freeland immediately asked if I needed help even though I arrived early before the Went to Horne Kia for my first 5,000 mile service appointment. Mike Freeland immediately asked if I needed help even though I arrived early before the service center was officially open. He was very informative and answered all my questions, The waiting room had everything to make the time go by. Everything was done quickly and professionally yet on a personable level. I did not buy my Kia here but after the service I received maybe I should have; my next one will be. More

screwed for $2300. i refused to take less than $20000 for my kia cadenza low miles still under waranty perrfect body, they were offering 18 but i held firm. the sales mg i refused to take less than $20000 for my kia cadenza low miles still under waranty perrfect body, they were offering 18 but i held firm. the sales mgr comes back to the booth and says good news "i got you the 20gs. thank you except later on looking over all the paper work and there is plenty, i discovered he applied the rebate to the deposit to make the 20g i required for my car. FIRST RIPOFF. next issue i told them ill be back in about a week when my tax return comes well they said we can fill out these papers for your bank and when the first payment is due it wont cost you anything"SECOND RIPOFF. i can go on with their lies but these were the big ones. still no one showed me around the car. More

First experience buying a brand new vehicle, Haydar is the best, I will return !! He worked hard to get me the exact number I needed. buying a brand new vehicle, Haydar is the best, I will return !! He worked hard to get me the exact number I needed. More

Amazing experience! Great overall experience. Darrell was more than helpful during the buying process. Would buy a car over again at the best Kia dealership in town! Great overall experience. Darrell was more than helpful during the buying process. Would buy a car over again at the best Kia dealership in town! More

Excellent people skills Very helpful and willing to work in between our specific needs. Really great dealers, not to pushy like most places, walked in and drove out with our Very helpful and willing to work in between our specific needs. Really great dealers, not to pushy like most places, walked in and drove out with our new soul. More

Outstanding! Hayder was outstanding! He made sure that we got the vehicle that we wanted at a payment we we comfortable with. He really went out of his way to mak Hayder was outstanding! He made sure that we got the vehicle that we wanted at a payment we we comfortable with. He really went out of his way to make sure that my wife and I were taken care of. More

Got me what I wanted!!! Mr. Craig was very honest and the whole crew worked very hard to get me to a place where I was comfortable. I would definitely recommended. Mr. Craig was very honest and the whole crew worked very hard to get me to a place where I was comfortable. I would definitely recommended. More