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Horne Kia

Gilbert, AZ

4.2
599 Reviews
Whether you're from Gilbert AZ, Tempe, Scottsdale, Phoenix or anywhere in between, you can rest assured that when you shop for a new or used Kia, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Kia lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Horne Kia continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Kia parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you can come to Horne Kia, you can have your Kia wishes granted. And let's face it: you deserve nothing less. Located at 1465 E Motorplex Loop in Gilbert. We know our job isn't finished until you're completely satisfied.
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1465 E Motorplex Loop

Gilbert, AZ

85297

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Showing 599 reviews

June 13, 2023

Joshua Galvan was awesome, i would definitely buy at this dealership again. Top notch service! More

by richielj0025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Galvan
Jun 13, 2023 -

Horne Kia responded

We are glad you enjoyed top-notch customer service working with our Service Team at Horne Kia. Thank you for your awesome review and for trusting us with all of your purchasing needs. We are here if you need any further assistance.

June 09, 2023

Horne Kia has a wonderful selection of New and Used vehicles to choose from and the staff is very helpful and friendly. We worked with Josh Galvan who made the whole process of trading in our current v More

by Irisg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Galvan
Jun 09, 2023 -

Horne Kia responded

Our team here at Horne Kia is proud to read that you had a helpful and friendly experience with us, Irisg. Please feel free to contact us again if we can do anything else to assist you.

June 06, 2023

This dealership attempted to rip me off when they tried to tell me my trade in (2019 Toyota Tundra) was only worth 25K. I always do my homework well in advance of arriving at a dealership and I knew my tru More

by Afinken
Recommend Dealer
No
Employees Worked With
Abdul Hussein
Jun 07, 2023 -

Horne Kia responded

Hello Afinken, I would appreciate the opportunity to speak with you regarding a 2019 Toyota Tundra, pricing, and your experience with our Sales Team here at Horne Kia. Please initiate contact directly so we can discuss this further. Thank you, Josh Bauman General Manager Horne Kia (480) 531-5991

May 01, 2023

Just wanted to get the word out that working with Josh Galvan on the purchase of a 2023 Kia Sorento Hybrid was the best buying experience I have had in my many years of car purchases. At each point in the More

by RGLENN612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Galvan
May 21, 2023 -

Horne Kia responded

Our Sales Team is ecstatic to read that you had an amazing experience here at Horne Kia. We thank you for your recommendation and business. Please feel free to reach out if there is anything else we can do to assist you.

April 28, 2023

Stay away from this dealer. While Kia is a good vehicle, this dealership does not care about customer care or your pocket book. I spent 10 hours trying to lease a hybrid vehi More

by Bob R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager
May 02, 2023 -

Horne Kia responded

Hello Bob, We take our customer feedback very seriously and would like the opportunity to learn more about your sales experience. Can you please contact me at your earliest convenience? Josh Bauman General Manager Horne Kia (480) 531-5991

May 02, 2023 -

Bob R responded

Well I tried several times to contact you but was turned away and told you were not available. I asked to leave a message for you to call me and you either didn't get my message from your staff or you ignored me. I proceeded to then call the Corporate Horne Office to speak with Robert Horne and he never returned my call either or didn't want to get on the phone for me. Customers make or break you Mr. Bauman and you / your staff really screwed this one badly as I know a ton of people in Gilbert. I have since purchased a brand new 2023 Kia Sportage Hybrid from Courtesy Kia in Mesa and will buy my next one from them too. What a difference in staff product knowledge and ability to know and present finance options on cars so a consumer can make an informed decision. Since I wasted almost 2 solid days at your dealership with flailing staff and staff knowledge of your product line(s), you should call me at 202-329-8193. Let's see if you mean what you say in the above - "we take customer feedback seriously". Right now, I'm referring all my sphere of friends and family to Courtesy where I know they will be treated with respect and have a pleasant car buying experience without wasting everyone's valuable time!

April 26, 2023

Barbara Bloss was the reason we bought our Sorento Hybrid from Horne. Her customer service is stellar. She treated us with care and concern, and kept us apprised of the status of our car. We felt comfortable More

by brucesatow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Horne Kia responded

We cannot thank you enough for taking the time to send this thoughtful 5-star review of your experience with our Sales Team. It is wonderful to see they were caring, kept you updated, and got you a great deal. Your recommendation and business are appreciated at Horne Kia, and we're glad that you are now a proud Kia Sorento owner! We look forward to assisting you and your family with automotive services for years to come.

April 25, 2023

Barbara was amazing and was absolutely outstanding! ! I would recommend everyone go to this Horne kia location and see her!!! Wow!! More

by stephen23217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Horne Kia responded

Hello and thank you for taking the time to leave a positive review for us at Horne Kia. We're happy you had a positive experience with our team. Please don't hesitate to reach out if there's anything else we can do for you.

April 23, 2023

Very helpful, knowledgeable staff assisted me during my recent buying experience and made the entire process very smooth. More

by Azman53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul, Sean
May 19, 2023 -

Horne Kia responded

Thank you for choosing our dealership and for sharing your positive experience with our staff. We are glad to hear that Sales Team provided you with helpful and knowledgeable service during your buying experience and made the process smooth for you. We appreciate your business and hope to serve you again in the future at Horne Kia.

March 27, 2023

I recently bought a car from here, and had the pleasure of working with Josh. He was extremely accommodating and worked with me every step of the way to make sure that I got a deal that I was happy with! H More

by Kelsiembowman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 27, 2023 -

Horne Kia responded

We understand it's a big decision where you purchase your vehicle from, and we are delighted that you chose to work with our Sales Team here at Horne Kia. Thank you for the five stars, and we hope to see you again.

March 26, 2023

Really great car buying experience! ! I highly recommend Horne Kia! Jenny Reese was my saleswoman and took great care of me! I love my new Soul! More

by RobMO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Reese
Mar 27, 2023 -

Horne Kia responded

Rob, thank you so much for taking the time to write about your 5-star experience with our Sales Team here at Horne Kia. We are very happy to learn that our team was able to help you find your perfect new Kia Soul, and that they made the overall buying process easy for you. Enjoy your new purchase and we look forward to seeing you again here at Horne Kia.

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