Horne Hyundai

Took way to long to get into finance. Would have given all stars except for the long wait Sales person was great Would have given all stars except for the long wait Sales person was great More

Izzy was a pleasure to work with in getting my new car. The atmosphere at this dealership was professional and did no waste my time. No pressure was put on me to get a car the day I came in. I was not g The atmosphere at this dealership was professional and did no waste my time. No pressure was put on me to get a car the day I came in. I was not going to be ready to get a car just yet and was looking. I went to other dealerships and either they did not have any inventory or they did not show up to our appointed time. Izzy had a great amount of knowledge on the Sonata, I have been a Sonata owner since 2015 and I found out a couple of things from him. I did not feel pressured to buy, but was shown the selection of Sonatas that Horne had, which was much greater than other dealerships in the same area. More

Jerry was great! He wasn’t pushy be any means. David in finance was great also! Everyone there was very friendly and respectful. This is my second car that I bought f He wasn’t pushy be any means. David in finance was great also! Everyone there was very friendly and respectful. This is my second car that I bought from there and I would definitely recommend and return in the future. More

My wife and I were treated politely and with respect. A very fair deal was reached. Significantly, there were no negative comments about other makes of vehicles, or other dealers. We had encountered this A very fair deal was reached. Significantly, there were no negative comments about other makes of vehicles, or other dealers. We had encountered this at other places. More

I worked wit Kaleb and kahi. I was treated with respect and i hate to be pressured. Kaleb was great and didn't put on the pressure. they both explained everything and then they e I was treated with respect and i hate to be pressured. Kaleb was great and didn't put on the pressure. they both explained everything and then they even drove the car to my house 40 minutes away. The finance guy (I forgot his name) was equally friendly and great to work with. This is the second car ive purchased here and will probably buy another here. And i also really like the service department as well Michael is my advisor and is very knowledgeable and helpful. More

Sue Foushee first greeted David as he entered the dealership but was not able to be there for our appointment a few days later so Gerad met with us. Much of our information had already been populate dealership but was not able to be there for our appointment a few days later so Gerad met with us. Much of our information had already been populated so we were able to get right down to business. Gerad was so accommodating and answered all our questions. Most importantly, he was able to work the numbers, with the help of the manager, to meet our criteria. Jorge explained our coverage and finished up our final sale as painless as possible. Thank you to everyone. More

What a great experience at Horne Hyundai. Jarrod the salesman, David the manager, and George the financial manager we’re all get to deal with. Spent most of my time with Jarrod, he was so eas Jarrod the salesman, David the manager, and George the financial manager we’re all get to deal with. Spent most of my time with Jarrod, he was so easy to work with and very thorough with everything without be pushy. We felt real relaxed with everyone at the dealership and would highly recommend Horne Hyundai to anyone. More

This dealership has great selection and extensive inventory compared to other dealers of the same make. The staff is very friendly and care about your needs. The buying process is very fast and eff inventory compared to other dealers of the same make. The staff is very friendly and care about your needs. The buying process is very fast and efficient and the customer service is outstanding. Highly recommended! More

The dealership had a much different vibe than others I’ve been to in the past. I didn’t feel pressured throughout the process. All of my questions were answered and the salesperson genuinely wanted us to fee been to in the past. I didn’t feel pressured throughout the process. All of my questions were answered and the salesperson genuinely wanted us to feel good about the purchase. It was a refreshing difference and I’ll definitely recommend it to family and friends. More

UPDATE: I HAD A PROBLEM. .. When I left Horne Hyundai with my new Palisade I had very good things to say about the experience. But a few days later something happened .. When I left Horne Hyundai with my new Palisade I had very good things to say about the experience. But a few days later something happened which undermined the good faith which was built that day. It was a long Saturday when we seemed to reach a deal. The staff, including the general manager, worked hard to meet my needs. After several hours, I got word that I was approved for financing at an acceptable interest rate. It took about another hour to sign contracts and get the keys. I left feeling satisfied the hard work was over and I could go home and enjoy my new wheels. Five days after my purchase, I got a voicemail from Jorge (the dealer's financing boss) saying he had good news and bad news. Immediately I was confused. What bad news could the dealer have for me? I bought the car almost a week earlier and was back home in another part of the state. I came to find out that for whatever reason, I had NOT been approved for the interest rate I was told, and Jorge needed more information to try to get me approved. I still don't know why he told me on the day of my purchase that I was approved for a certain interest rate, and why I was sent home with a signed contract saying so, when in fact I hadn't. After revisiting my personal finances and providing Jorge a few more details, he called me back and told me he was able to get me approved at a rate almost one full percentage point higher than I was told at the time of my purchase, which put my monthly payment higher than I was comfortable with. But rather than make the 3-hour drive back to the valley and take back my trade-in vehicle, I decided to swallow the higher payment. I have some positive things to report about the experience, but first I have one more gripe... Their initial offer on my trade-in was kind of a joke. When you are trading in a 1-year old car which is nearly flawless, and your salesman says they can only send it to auction, you just have to shake your head. Fortunately, later in the process they offered a respectable amount for the trade-in. For the positive, Kahi was incredibly knowledgeable on the details of the car's features. He was patient and willing and able to answer all of my questions. Overall I am pleased with the vehicle I bought and the price. This is the nicest vehicle I have ever owned and they went below MSRP to make the deal. I still don't know how a dealer can tell a customer "Congratulations, you are approved for these terms," and send them home with a car and a signed contract, and then a week later come back and say "Hey, you actually weren't approved." I asked Jorge that question and didn't get a straight answer. I looked through the other reviews on this site and on Yelp and found that I am not the only one - they have done this to other customers too. Even with all the hard work the staff did for me, and the price I got, this problem is very troubling and I would not feel comfortable going to Horne Hyundai for another purchase. More