Horne Auto Center Inc.

So many people and businesses try to rip you off and steel your money. Horne dealerships are no different. Just a warning to all thinking about buying from these dealerships. Horne is not trustworthy an steel your money. Horne dealerships are no different. Just a warning to all thinking about buying from these dealerships. Horne is not trustworthy and tries to sift every penny from their customers. I guess it was my fault not asking more questions about the good deal, I thought, of a oil change contract which turned into a 500 dollar scam. The deal was for 10 oil changes for 900 dollars. The finance person, who if you ever bought a vehicle has to talk to you whether you want to or not NEVER told us if we sold the vehicle or did not use the oil changes by 35000 miles or 3 yrs it would expire. Who in their right mind would ever agree to that? I guess I did, not reading the whole contract. My bad. I sold the vehicle one and a half yrs later in early 24 and wanted to use the oil changes on my new vehicle but they said I couldn't. I had to cancel the contract which btw had a 50 dollar cancellation fee which was also not told to me. My bad again. The finance person checked the box in section 4 of 3 yrs or 35000 miles to use the oil changes or it expires. Again which was not told to me. My bad again. So to make this story a little shorter after all said and done they only refunded to me 100 dollars of the 600 hundred I thought I was going to get refunded. I did use 4, So the finance person Shawn who yelled at me on the phone because he said I kept interrupting him said if I read the contract of horne ripping me off, all the way, I would've known that this could have happened. It was really him that was interrupting me all the time and believe it or not I didn't. I did ask to speak to his manager but he said he couldn't find him and said he didn't have voice mail either. Okay, I know where he stands on this. So before you buy from horne dealerships please go to others or at least compare others and I'm sure you will READ and ask the questions I didn't because they won't inform you that one should know. If I help one person from being ripped off from horne this review did what it was intended to do. I don't know how they sleep at night. There is a very nice heated place for them when the time comes. More

Excellent customer service. Shain Thomas and his team were great in helping me get into a vehicle I could afford. Shain Thomas and his team were great in helping me get into a vehicle I could afford. More

Do not bring your vehicles to the service department. Unless your prepared to leave your vehicle there for days without any phone call to update you and getting nothing but “we’re still trying to diagnos Unless your prepared to leave your vehicle there for days without any phone call to update you and getting nothing but “we’re still trying to diagnose it” after several attempts of bringing our vehicles in it’s the same every time, I’ll be driving 3 hours to the valley to have my services taken care of. The only person in the service dept. I would actually use and who is very helpful is Jared More

I got an amazing 2022 Chevy Z71 Trail Boss and Ryan Bement and team at Horne were awesome in making the purchase happen with ease. We purchased a Subaru from Horne with Ryan Bement"s help 3 years ago Bement and team at Horne were awesome in making the purchase happen with ease. We purchased a Subaru from Horne with Ryan Bement"s help 3 years ago with the same awesome experience. More

Easy to work with the staff was welcoming and the sales professional was amazing. Perfect experience professional was amazing. Perfect experience More

Absolutely the best purchasing experience! The folks at Horne are all super caring and genuine! Appreciate the time each person spent with me! They guided me every step of the way and into my The folks at Horne are all super caring and genuine! Appreciate the time each person spent with me! They guided me every step of the way and into my new Tahoe! 10/10 would recommend this dealership to anyone in the market for a new or used vehicle! The drive up from Surprise was well worth it! 🙌🏻💯 More

I want to personally thank Ryan Bement and Dave Bergman. It had been sometime since I've purchased a new vehicle. Ryan was there to help me find the vehicle I wanted and made feel at ease during the process It had been sometime since I've purchased a new vehicle. Ryan was there to help me find the vehicle I wanted and made feel at ease during the process. He also had a great knowledge of truck I ended up purchasing. Dave worked very hard to get me the best loan and rate possible so I could leave with the vehicle I desired. I would highly recommend using Ryan and Dave or anyone of the great staff at Horne Auto Center in Show Low, Arizona. Thanks again, Kenneth. More