Hopkins Ford of Elgin
Elgin, IL
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our experience was very good tony our salesman was very courteous and very knowledgeable he was very friendly and took the time to show us all the controls of the car tony our salesman was very courteous and very knowledgeable he was very friendly and took the time to show us all the controls of the car More
Our third Hopkins purchase We highly recommend this dealership and sales person. Juvenal is our new "go-to" guy for our automotive needs. He is friendly, helpful, conscientious, We highly recommend this dealership and sales person. Juvenal is our new "go-to" guy for our automotive needs. He is friendly, helpful, conscientious, knowledgeable, and does whatever it takes to make car buying a nice experience. He will make sure he finds you the right vehicle to meet your needs and lifestyle. We drove away very pleased! More
Wonderful experience We recently purchased a used car from Hopkins. We had looked at several other dealerships and had come away frustrated because of how pushy the sales We recently purchased a used car from Hopkins. We had looked at several other dealerships and had come away frustrated because of how pushy the sales dept was. Not a problem at Hopkins. Our salesman Mark was patient and very straightforward with us-something hard to find and very much appreciated. Additionally, they were very responsive in emails, even on the weekend. I would definitely purchase from Hopkins again and highly recommend them. More
Awesome Experience Made you feel like family! We have been buying cards for them for years! Definitely will come back in the future to be another car! Made you feel like family! We have been buying cards for them for years! Definitely will come back in the future to be another car! More
over charged The service here was fine. I was overcharged by the quick lane service. They charged me way more than I was quoted on the phone, to change the spark p The service here was fine. I was overcharged by the quick lane service. They charged me way more than I was quoted on the phone, to change the spark plugs of an F150. They ended up charging me $882 to change spark plugs. Which should be a recall on the truck, and the dealership knows this. More
Quick and Painless Tony in sales was great right from the start. Very welcoming. My wife and I came in with our three kids under the age of three (twins+ toddler) and k Tony in sales was great right from the start. Very welcoming. My wife and I came in with our three kids under the age of three (twins+ toddler) and knew we were working with possible meltdowns. He made sure to expedite the process as best he could. He was very knowledgeable about the vehicle we were interested in despite the vehicle not being a Ford. He knew the history of the vehicle and made us feel comfortable making a used vehicle purchase. Glen in finance was great as well. Found us a good rate at the bank we are currently with as well as a bumper to bumper warranty for our peace of mind. He also worked swiftly to ensure a timely departure for us. More
GREAT CUSTOMER SERVICE This dealership is very easy to work with. My salesman Tony Nykolajcuyk was very knowledgeable and helped me choose the car that best suited me. Als This dealership is very easy to work with. My salesman Tony Nykolajcuyk was very knowledgeable and helped me choose the car that best suited me. Also the new Quick lane for oil change is great, the whole service department is very dependable and knowledgeable. I am very happy with this dealership and would recommend to everyone. More
The dealer was extremely friendly and helpful. Our dealer, Tony Nykolajcuyk, was very informative and helpful. He made the buying process very easy and hassle free. We would definitely go back fo Our dealer, Tony Nykolajcuyk, was very informative and helpful. He made the buying process very easy and hassle free. We would definitely go back for another car. Great service and pricing!!!! More
EXCELLENT My sales man, Tony Nykolajcuyk, was very helpful and friendly. He was very informative and listened to my concerns. I would go back to him for any f My sales man, Tony Nykolajcuyk, was very helpful and friendly. He was very informative and listened to my concerns. I would go back to him for any future deals. And I have already mentioned his name as a good guy to several people. More
Helpful friendly sales people with no pressure Very helpful knowledgeable staff. Located vehicle I was looking for in minimal amount of time. Sales staff where helpful in working toward my budget Very helpful knowledgeable staff. Located vehicle I was looking for in minimal amount of time. Sales staff where helpful in working toward my budget and putting me in the car I wanted thank you much More