Hopkins Ford of Elgin
Elgin, IL
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One of the best buying experience I.ve ever had. Dinganna Ntundi my salesperson was fantastic and very trustworthy. He was very helpful with all my queries, he did a great job. Ntundi my salesperson was fantastic and very trustworthy. He was very helpful with all my queries, he did a great job. More
Everyone at Hopkins Ford is friendly, courteous and a pleasure to work with. In the past seven years, I have purchased two new vehicles from Hopkins. Both experiences were great. The management and the s pleasure to work with. In the past seven years, I have purchased two new vehicles from Hopkins. Both experiences were great. The management and the sales team go the extra mile to accommodate their customers. Thank you, Aaron, for helping me get into a beautiful 2020 Ford Escape Hybrid! The service department is also outstanding, honest and thorough. More
Dont waste your time with these bait and switch specialists Advertised price on their web site and cars.com $60,500. called to discuss this price and they said it was a mistake (both on their web site and cars. Advertised price on their web site and cars.com $60,500. called to discuss this price and they said it was a mistake (both on their web site and cars.com!) Then manager outright lied to me claiming Ford changed just changed their rebates When I called him on that the next excuse was a 3rd party manages their web site and they made a mistake. Don't waste your time with these bait and switch bottom feeders that don't seem to be acquainted with the truth. More
One of the best buying experience I've ever had. Arianna Rodriguez was fantastic and very trustworthy. I will go back again for my next car purchase. Rodriguez was fantastic and very trustworthy. I will go back again for my next car purchase. More
Used vehicle purchase I enjoyed the time spent at the dealership. I didn't feel pressured to buy. Mike Angerame our sales rep did a great job and answered all our questions I enjoyed the time spent at the dealership. I didn't feel pressured to buy. Mike Angerame our sales rep did a great job and answered all our questions. Jeff Hopkins was fun to deal with on final price. Seemed like whenever he said that he couldn't go any lower on price, you could hear violin music in the the background. I toured the service department and quick lube center and found them to be very clean and the service manager and his staff very nice to talk with. I have purchased many vehicles over the years and this was by far my best experience. Dennis More
I had a good experience at Hopkins and a good experience dealing with all involved. Alex my salesperson was great and helpful for any questions. I would definitely go back. dealing with all involved. Alex my salesperson was great and helpful for any questions. I would definitely go back. More
Very helpfull staff! Outstanding experience Aaron Barnes was my sales person, he was very friendly and polite! Aaron's keen knowlege of the various cars and products ,was I great help to me.! Aaron Barnes was my sales person, he was very friendly and polite! Aaron's keen knowlege of the various cars and products ,was I great help to me.! This was my first trip to the dealership, and the welcome and proccesing was excelent thanks to Aaron. Just a great salesman and aid to the car buying experience More
What is wrong with you people????? I bought a Ford Focus a few years back from Hopkins Ford, and it was a relatively decent and hassle-free deal. I really like the car. BUT, now that I bought a Ford Focus a few years back from Hopkins Ford, and it was a relatively decent and hassle-free deal. I really like the car. BUT, now that is a couple of years old (I still have 36 payments), sales people call me to trade it in EVERY F**KING day! I DON'T WANT TO BUY ANOTHER CAR. STOP CALLING ME!!! I got 5 voicemails from the same lady in 9 days. If it's not calls, it's emails; if it's not emails, it is texts. LEAVE ME ALONE. I will never, ever set foot back in this dealership because of your daily harassment. More
Very unpleasant experience Wanted to compare F-150 to Silverado, but was leaning toward F-150. Some lady named Adriana changed that in short order. I understand that salespeop Wanted to compare F-150 to Silverado, but was leaning toward F-150. Some lady named Adriana changed that in short order. I understand that salespeople work on commission, but I am not a fan of being accosted before even walking through the door. It was a very unprofessional experience. I was immediately uncomfortable. It became obvious she had no clue about anything about the truck. How do you sell a vehicle when you don't know anything about it? Bought the Silverado...probably should have gone to another Ford dealership outside of the 'hood, but I was so exhausted by the hard sell tactics of Hopkins, I just wanted to buy a truck and go home. More
Awesome people love my new truck.....Jeff Hopkins was Awesome people love my new truck..... Jeff Hopkins was helpful!! Thank you for taking care of my family and will be back for another unit. Awesome people love my new truck..... Jeff Hopkins was helpful!! Thank you for taking care of my family and will be back for another unit. More