Hopkins Ford of Elgin
Elgin, IL
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In the past, I have had some awful experiences with car dealerships. I guess you always expect the worst but I have to say that my experience with Ron Hopkins and, especially Pat Bernard, were very optimi dealerships. I guess you always expect the worst but I have to say that my experience with Ron Hopkins and, especially Pat Bernard, were very optimistic. He was very patient and, of course, so knowledgeable, about the car I was looking at. All in all, it was a very unexpected pleasure to work with these guys at Ron Hopkins Ford in Elgin. I have recently referred a family member to buy a Ford here and I know he also will receive a great deal. Margaret Batson More
From the very first time I contacted salesman Jason Milburn through the internet he was very helpful in finding exactly the car I was looking for, I never felt he was pressuring me and he took his time Milburn through the internet he was very helpful in finding exactly the car I was looking for, I never felt he was pressuring me and he took his time listenning to my needs, once I had settled on my purchase he was thorough in searching for all incentives I could apply and worked me with on a final cost. He also took a great deal of his time to show me how to use all the features the car had. Dealing with finance mgr. and prep delivery magr were also very positive expierences, this was my first time ever purchasing a vehicle at Ron Hopkins but certainly won't be the last. They were all very professional and terrific. J. Kevin Palmer More
Glenn and the team were very knowledgable. They were able to answer any and all questions we had wheather we asked about the inside or outside of the vehicle. Including all the specs. Thank you for a great c to answer any and all questions we had wheather we asked about the inside or outside of the vehicle. Including all the specs. Thank you for a great car buying expieriance More
I just bought my 6th new Ford from this dealership. This is my 30th car so I have been to many dealers before - these guys are the best. Every time I go in for anything, even an oil change, they recognize is my 30th car so I have been to many dealers before - these guys are the best. Every time I go in for anything, even an oil change, they recognize me and greet me as a friend. There is no pressure to buy, just a great experience in a casual atmosphere. And, my Fords have been the most reliable cars I have owned. More
Jason and the staff at Ron Hopkins treated me very well throughout my car buying process. He was straight with me throughout the process, and spent a considerable amount of time showing me the car I was to throughout my car buying process. He was straight with me throughout the process, and spent a considerable amount of time showing me the car I was to later purchase. He came across as a genuine enthusiast of the car he was showing me, and related very well to my feeling regarding the look, feel, and technology involved with my new Ford vehicle. Price was a touchy subject, but ultimately Jason reservedly came down to the level I was hoping for. Given another chance, I would have shopped around even more, and informed Jason of my intentions to shop for the best deal. Given the opportunity to purchase another Ford, I would very much like to work with Jason again. More
I havent been car shopping for many years since I have had a company vehicle. Recently retired I had to purchase a vehicle. I cant tell you enough on how Ron Hopkins Ford had treated me in in a very frien had a company vehicle. Recently retired I had to purchase a vehicle. I cant tell you enough on how Ron Hopkins Ford had treated me in in a very friendly, kind and professional manner. Glenn Hardek responded back to an email when I inquired about a vehicle in their online inventory. The email was prompt and answered my questions but with no presure. I went in to see Glenn and test drove the vehicle. The vehicle was exactly what I was looking for. The best part of the whole trip to the dealership was, I was treated fairly but most importantly I made several new friends. The entire staff, Glenn Hardek, Joe Isacio, Joe Dill, and Cliff are the reasons I will be a customer for life. Great Job! Great Dealership! More
We were pleased with everyone we dealt with. The only complaint that my husband had is that the marks on the rear bumper were not fixed. That is the reason for good on quality of work. complaint that my husband had is that the marks on the rear bumper were not fixed. That is the reason for good on quality of work. More
When I went to the dealership to views inventory that was When I went to the dealership to views inventory that was in my price range, Scott was very helpful in showing me what was available and what coul When I went to the dealership to views inventory that was in my price range, Scott was very helpful in showing me what was available and what could be ordered. Previously that day another dealership in the area tried to sell me cars that were not in my price range. They also instructed me that they could not get any inventory in until 2012 that would meet my needs. We are very happy with the car and the service at Hopkins. My daughter is now thinking about purchasing from them. My husband and I will be needing another car soon as well. For the past 15 years we have gone with another brand of car. For the value, we will be now be sticking with Ford. More
Scot is always very prompt in finding the type of vehicle I am requesting. He calls back same day, is flexible with setting up delivery dates and times and is fair with pricing. He is always willing to look I am requesting. He calls back same day, is flexible with setting up delivery dates and times and is fair with pricing. He is always willing to look and accept my trades. We are a fleet purchaser and have purchased our cars and trucks from Scot, exclusively for 3 years. More
Glenn, Thank you so much for your professionalism and Glenn, Thank you so much for your professionalism and working with me until I could get it. I appreciated the honesty. Being a single woman, car Glenn, Thank you so much for your professionalism and working with me until I could get it. I appreciated the honesty. Being a single woman, car shopping is scary! But you made it easy and comfortable. Thank you for that. More