Hopkins Ford of Elgin
Elgin, IL
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This is the 5th car I have purchased at this dealership. I have always found them to be friendly, courteous, and geniunely interested in assisting with a car purchase. They work diligentely to assis you in I have always found them to be friendly, courteous, and geniunely interested in assisting with a car purchase. They work diligentely to assis you in selecting a vehicle within your price parameters and getting the bedt finance rate they can. I highly recommedn them. I feel they are honsest and really want you to be completely satisfied. More
I have been dealing with dealerships since I was 18 years old, and have honestly found the dealership that I will do business from now on. I was very impressed with the friendliness of all the staff at Ron old, and have honestly found the dealership that I will do business from now on. I was very impressed with the friendliness of all the staff at Ron Hopkins. I arrived there on Friday evening 20 minutes before closing wanting to talk to a sales person to go over my options in trading my car to upgrade to a larger vehicle because of our new addition to our family. I spoke with Dennis Sluski he took the time to answer all my questions and made me feel at ease regarding the process. I came back on Saturday afternoon, and I tell you that my experience was exactly what Dennis had told me. I have never experienced the ease of completing the transaction in 21 years of buying new and used cars. I didn't spend all Saturday afternoon at the dealership either, I was there a couple of hours, and I was completely done. I give great praise to the professionalism that Dennis Sluski showed me during the entire process. God willing when I'm ready to get the "Got To Have It Green" Mustang Gt I will be back to see Dennis again. Thank you ! More
George was a nice guy who greeted my brother, Dad, and I with respect. I ended up buying a new Ford Focus 2012 and he knew lots about the car. He knew a lot about all sorts of cars in general. with respect. I ended up buying a new Ford Focus 2012 and he knew lots about the car. He knew a lot about all sorts of cars in general. More
How they accomodated us was unbeliveable. We had certain specs for the car and they not only helped source but helped us with a loaner in the meantime. They are great. We had a wonderful experience, highl specs for the car and they not only helped source but helped us with a loaner in the meantime. They are great. We had a wonderful experience, highly recommend! More
l had a good experience with George. He helped all the way through the car buying process and made it so simple. My family has been coming to this dealership for a long time and I personally would buy fro way through the car buying process and made it so simple. My family has been coming to this dealership for a long time and I personally would buy from here again. More
Upon entering the dealership, George warmly greeted us and promptly showed us the features of the Escape, Edge, and Explorer. He was very knowledgeable and thorough. When we returned a few days later to and promptly showed us the features of the Escape, Edge, and Explorer. He was very knowledgeable and thorough. When we returned a few days later to buy, he was very attentive and helpful. He patiently took us through all of the high-tech features explaining them in detail and reviewing those about which we were uncertain. Jeff Hopkins saw to it that some minor scratches were touched up and floor mats were included. We had a very positive experience and would recommend the dealership to others. More
An excellent experience! Jason Milburn is a friendly and An excellent experience! Jason Milburn is a friendly and very helpful Ford Salesman. No problems at all. I will be going back to Ron Hopkins Ford f An excellent experience! Jason Milburn is a friendly and very helpful Ford Salesman. No problems at all. I will be going back to Ron Hopkins Ford for my future car purchases. Thanks again! A++ More
Called a few weeks ago to ask about a new vehicle, and spoke to the owner. Now, at the end of May, called again to inquire about the same vehicle, and was told that I had apparently "promised" the owner spoke to the owner. Now, at the end of May, called again to inquire about the same vehicle, and was told that I had apparently "promised" the owner to show up at the beginning of June and that I had "stood him up". Angelo didn't even give me a chance to quite understand the concept of "standing up" someone at a date that's yet to come, and continued to press me with literally questions like, "how could you do something like that?" I'll be honest and say that I'm not blessed with an elephant memory like some folks, so maybe I said something a few weeks ago that I don't quite remember, but I haven't even committed the crime yet and wasn't even given the chance to explain / apologize and was flatly told to go somewhere else. If this is the kind of arrogance with which they treat their customers at the initial quote then god help you if you ever do business with them and have a disagreement. Save your time and go somewhere else. More
One word: CLASSY! This place was full of fun, professional and helpful people! Haven't been on a car lot in a long time and it was nice not running into the stereotypical hard sales approach! professional and helpful people! Haven't been on a car lot in a long time and it was nice not running into the stereotypical hard sales approach! More
Identical as first review.Driving around lot looking for small pick-up. George came out to assist us and we found what we were looking for with his help. I don't recall the name of the person who helped us small pick-up. George came out to assist us and we found what we were looking for with his help. I don't recall the name of the person who helped us with financing but he too was very helpful as was Joe. Am very happy with new truck and would recommend dealership. I have already passed out some of George's cards. Denny Thornton More