Hopkins Ford of Elgin

Jason Milburn is the main reason we returned to this dealership. We think he is the best salesman at Ron Hopkins. We also had excellant experience dealing with the service department. dealership. We think he is the best salesman at Ron Hopkins. We also had excellant experience dealing with the service department. More

George was a great salesman! He was very personable and professional and he is the reason we chose to buy a Ford Edge from this dealership. He went out of his way by coming in on his day off to obtain our professional and he is the reason we chose to buy a Ford Edge from this dealership. He went out of his way by coming in on his day off to obtain our vehicle and prepare it for delivery to us. He was very patient when teaching us how to use the car's features. He made sure the car was in perfect condition before we drove it off the lot. He thanked us many times for our business and we feel confident we will continue to get outstanding service from him and the dealership in the years to come. More

My family has been going here since I could remember and have always been satisfied with the customer service, kindness, cleanliness, professionalism, and the pride everyone has with working there. I would have always been satisfied with the customer service, kindness, cleanliness, professionalism, and the pride everyone has with working there. I would have to say that George Nano, by far, has been my favorite salesman we have worked with. I felt genuine kindness and felt that he truly cared about my family and I. It was I that got the most recent car and was very satisfied that George called me the next business day to see how I was doing, how the car was running, for any questions I had, and checking to see how I was liking the Taurus. That meant a lot! I'm definitely going back here when a new car is needed and will recommend Ron Hopkins to anyone looking for a car and wants to have a good experience with it. Thank you, guys. More

I came to Ron Hopkins looking at Escapes. Jason met me when I finished my test drive of the demo model they had on the lot. Jason was a lot of fun to deal with, and made the transaction as painless as po when I finished my test drive of the demo model they had on the lot. Jason was a lot of fun to deal with, and made the transaction as painless as possible. When I took the car, there were some issues to be resolved at a later date (detailing and paint work) and he has been very proactive in handling this as well. More

We came in because our nephews have bought cars there and recommended them to us. After we bought the car come to find out that they all had been offered free oil changes for a year, and we did not receive recommended them to us. After we bought the car come to find out that they all had been offered free oil changes for a year, and we did not receive that offer. I was disappointed to find this out. We did puchase a new car, they received free oil changes even with a used car. Not sure why this is??!! More

Went to Ron Hopkins to look for a new vehicle. Jason was very friendly and let me drive vehicles with different options to help my decision. He worked up a price and told me it was $500 over invoice. I've very friendly and let me drive vehicles with different options to help my decision. He worked up a price and told me it was $500 over invoice. I've heard this line before at other dealers when searching for vehicles. When I went to a few other dealers I was able to get an additional $1000 off the price he gave me. This made it an easy decision on who to go with. I would definetly shop around if you are looking for a good price. More

Juvenal was very helpful as this was the first time I purchased a car on my own. Am very happy with the car, and pleased with the service. I am still learning about all the options on it, and I would pur purchased a car on my own. Am very happy with the car, and pleased with the service. I am still learning about all the options on it, and I would purchase a car again from them if the time comes. Everyone was very friendly and helpful. Thank you More

Everyone at Ron Hopkins was extremely helpful and friendly, especially Dennis Sluski and Joe Dill. My mom and I came in to Ron Hopkins looking for a reasonably priced car and Dennis was able to get u friendly, especially Dennis Sluski and Joe Dill. My mom and I came in to Ron Hopkins looking for a reasonably priced car and Dennis was able to get us a great deal on a Ford Focus. Joe also helped by getting us a great deal on a service package. Overall, it was a great experience. More

My visit to Ron Hopkins Ford was the best experience ever. I previously have dealt with other dealerships and felt that all they were concerned with was the sale, regardless of what my wants were. Other ever. I previously have dealt with other dealerships and felt that all they were concerned with was the sale, regardless of what my wants were. Other dealerships attempted to get me to purchase a vehicle that I did not want at a price I did not want to pay. I had been corresponding with Jason Milburn via email for a few months and he never pressured me to "hurry and get into the dealership before it’s too late". He kept me informed with the current Ford incentives along with the current promotions of the dealership. On the day I decided to go in, just a whim, I was greeter very friendly and professionally by Dennis Sulky who let me know that he would also be able to assist me since Jason was unavailable. After checking a few cars with Dennis, I decided I needed more time. Dennis did not pressure me to stay and think about it, he said no problem come back when you are ready. Before I left Jason became available and made sure we spoke as well. Again extremely friendly and great guys all around. I came back on the following Saturday and Dennis had a car all picked out for me to test drive. He paid attention to every detail that I wanted in the vehicle down to the interior colors without compromise. Both Dennis and Jason knew I worked nights and had just worked the night before so they made sure I did not spend my entire Saturday in the dealership. Before I left Jason gave me a quick tutorial on how to use the Sync system and he synced my phone for me. I was ready to go!!!. Both my brother and mother will be looking for a new car before years end and I will be taking them back to the Ron Hopkins Family. Great atmosphere! More

The number one thing I liked about Ron Hopkins was the friendliness of everybody and the ability to help and work with me and my situation. I went in there expecting the "salesman" kind of attitude but Ja friendliness of everybody and the ability to help and work with me and my situation. I went in there expecting the "salesman" kind of attitude but Jason was amazing at helping me and and getting me into the right car. He and everyone else there I met were great and keeping you comfortable and guiding you towards the rational decisions rather than constantly throwing you numbers and pushing for signatures. I definitley plan to get more Fords in my lifetime and most definitley will be coming back to Hopkins, and hoping Jason will still be working there, great guy. More