Hopkins Ford of Elgin

We've bought many cars from Ron Hopkins Ford but this trip to the dealer wasn't in our plans. Our 2010 Fusion was involved in an accident that was to bring us back to our Ford dealer (the car was totaled trip to the dealer wasn't in our plans. Our 2010 Fusion was involved in an accident that was to bring us back to our Ford dealer (the car was totaled). The employees and sales people there made everything run smoothly from looking for a new vehicle to the paper work and just everyone being so friendly that it was actually a fun process in a way from being so devastating when we originally came in to look! We got a great price on a great vehicle with great service! Thank you Ron Hopkins Ford!! More

Walked into dealership half hour before closing and they treated us like they had all the time in the world. Liked the way we were able to look at lot before we were approached from a salesperson. Our sales treated us like they had all the time in the world. Liked the way we were able to look at lot before we were approached from a salesperson. Our salesperson Oli Ponce was very friendly. I ordered the Weathertech liners from Mr, Dill and they fit lovely and I am very satisfied with them. More

Called on Saturday morning with a low tire pressure that came on. Asked if they could please check it out. Mike showed me a nail and had it removed. The car was washed and even gave me a report card on th came on. Asked if they could please check it out. Mike showed me a nail and had it removed. The car was washed and even gave me a report card on the entire car. My favorite salesman Glenn even noticed me waiting and stopped to say hello. In and out in less than an hour. This is my first Ford and have never had such great service, this time and every time at any dealership! I highly recommend them! More

Very knowledgeable staff and very professional. I was Very knowledgeable staff and very professional. I was greeted at the door, really friendly. They were also willing to work with me to agree on a pric Very knowledgeable staff and very professional. I was greeted at the door, really friendly. They were also willing to work with me to agree on a price that was reasonable. More

People encountered at the dealership were friendly, cooperative and knowledgeable. Questions were answered; hints and suggestions made without high pressure but clearly with an interest to making a dea cooperative and knowledgeable. Questions were answered; hints and suggestions made without high pressure but clearly with an interest to making a deal. George followed up and followed through so a deal could be made. Very pleased with my new truck, the people we worked with and the dealership. More

I love Fords! Had the best buying experience ever on a new car at Ron Hopkins in Elgin. The entire staff was helpful, friendly and knowledgeable. I would recommend George Nano, my Salesman to anyone. new car at Ron Hopkins in Elgin. The entire staff was helpful, friendly and knowledgeable. I would recommend George Nano, my Salesman to anyone. More

Glenn put me in the car I wanted at a great price. Zero high pressure sales pitches. Great staff. Very comfortable with buying the best car from the greatest SALESMAN. Thank you Glenn. high pressure sales pitches. Great staff. Very comfortable with buying the best car from the greatest SALESMAN. Thank you Glenn. More

very friendly - explained services but not pushy - Sales person good - finance easy - gave fast service not sure what else to say - would go back again person good - finance easy - gave fast service not sure what else to say - would go back again More

I purchased my mustang five years ago and have had nothing but a very professional and friendly relationship with everyone involved from the purchasing process, to financing, to service over the cours nothing but a very professional and friendly relationship with everyone involved from the purchasing process, to financing, to service over the course of owning this vehicle. I am even more impressed with the overall service department, when compared to other dealerships I have purchased a vehicle from. This service department goes over and above in terms of quality, communication, and friendliness, with no comparison to others. They are always willing to answer questions, regardless of how simple or complex, they call when they say they are going to call, and provide all the information necessary to make a decision, and then service the vehicle within the timeframe they say. They even follow-up to let you know it is done or if they need longer time...the communication with the customer here is the key. Versus other dealerships that do not communicate and you need to keep calling them for information. I always feel welcome and appreciated, not like I am a bother, or nuisance. When they say they treat you like family, Ron Hopkins Ford certainly does, and I will continue to be a customer for a long time. More

Jason Milburn was an excellent salesman. He was knowledgeable and attentive. He followed up with me and was patient with my process of selection. I am very pleased with my purchase and my experien knowledgeable and attentive. He followed up with me and was patient with my process of selection. I am very pleased with my purchase and my experience at Ron Hopkins Ford. More