Hopkins Ford of Elgin

Easy to work with and friendly! This is the third car I've purchased from Hopkins Ford. Each experience has been great. They respond quickly to e-mails/phone calls and they do not This is the third car I've purchased from Hopkins Ford. Each experience has been great. They respond quickly to e-mails/phone calls and they do not hesitate to take the extra step to get the info needed so you can make an informed decision. More

Excellent car buying experience! When I was looking to trade in my SUV for a smaller more economic car, I was given a no hassle car buying experience! I explained what I was looking When I was looking to trade in my SUV for a smaller more economic car, I was given a no hassle car buying experience! I explained what I was looking for and they were able to give me some great options. Tony was very informative of the features of the cars, which helped me to make a decision. There was no pressure at any time. Joe and Tony were more than helpful throughout the entire process! More

Used Car Purchase The buying experience was smooth and professional. The salesman returned by call quickly and described the car accurately. When I arrived the car me The buying experience was smooth and professional. The salesman returned by call quickly and described the car accurately. When I arrived the car met my expectations. More

Better than expected We spent several weeks driving here, there and everywhere meeting with private owners trying to avoid dealerships but the trucks looked great in the p We spent several weeks driving here, there and everywhere meeting with private owners trying to avoid dealerships but the trucks looked great in the pics and ended up being in terrible condition so we finally seen a truck we'd love to have, but at a dealership. We drove in expecting a high price and pushy salesman. It turned out to be a very fair deal and Israel "Izzy" Gonzales was a pleasure to work with. He was fantastic More

Dropped the ball after the sale I was promised Crystal Fusion reapplication when I had my windshield replaced. Replaced windshield, Still waiting 2 months later. I was up front about I was promised Crystal Fusion reapplication when I had my windshield replaced. Replaced windshield, Still waiting 2 months later. I was up front about the areas I drive in knowing that the windshield would get replaced and was told that crystal fusion would be reapplied free of charge as long as I owned the vehicle. Now I was informed that I may have to pay for the reapplication. More

Ford F-150 This was my first brand new car purchase. I felt comfortable with the sales staff and I think I was able to evaluate the vehicles to the point I was This was my first brand new car purchase. I felt comfortable with the sales staff and I think I was able to evaluate the vehicles to the point I was satisfied. Izzy was my sales associate and he was determined and motivated to find the vehicle that met my specs. I appreciate his efforts! More

Best Buying Experience, Excellent Service Department My wife and I purchased a 2015 Ford C-Max from Hopkins a few weeks ago. Mike Holcomb is an ideal salesman. His number one interest was helping us sele My wife and I purchased a 2015 Ford C-Max from Hopkins a few weeks ago. Mike Holcomb is an ideal salesman. His number one interest was helping us select a car that fit our lifestyle best rather than the "most car" we could afford. The vehicles took center stage and he acted as a resource of product knowledge. Combined with great previous experience with Steve in the service department, Hopkins Ford has earned our family's business for years to come. More

Great Customer Service I've been having my Escape serviced at Hopkins Ford since I moved here 3 years ago, and I keep going back for their friendly, knowledgeable service. W I've been having my Escape serviced at Hopkins Ford since I moved here 3 years ago, and I keep going back for their friendly, knowledgeable service. When I took it in for an oil change yesterday, I thought it might be interesting to look at some newer models. Drew Kissel was so helpful in showing me the right car and explaining all the new features that I decided to go ahead and take the leap. The atmosphere at Hopkins Ford is relaxed and friendly, and everyone in sales, as well as service, really goes the extra mile to help customers feel welcome. While that friendliness is important, the staff are also very knowledgeable and patient. That combination earns an excellent rating from me. More

very nice no pressure he was very good at getting us the best deal on a new car and explaining all the features and finding the perfect car at a grat price he was very good at getting us the best deal on a new car and explaining all the features and finding the perfect car at a grat price More