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Hopkins Ford of Elgin
Elgin, IL
321 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 321 reviews
June 17, 2016
easy process Tony was a great sales Consultant. Provided me with any and all information I requested and found several options for me. No high pressure sales pitch Tony was a great sales Consultant. Provided me with any and all information I requested and found several options for me. No high pressure sales pitch. Didn't have what I wanted in stock but was able to find it and got it for me quickly and without any problems. More
by mtrip
Employees Worked With
Tony Nykolajcuyk
June 17, 2016
Great Experience I purchased my gently used Toyota Highlander from here and it was a better experience than the Toyota of Naperville dealership. I contacted Israel by I purchased my gently used Toyota Highlander from here and it was a better experience than the Toyota of Naperville dealership. I contacted Israel by email to make sure the car was still available. He responded quickly and we scheduled a test drive. Showed up, we took a quick tour of the car and then test drove it. I did notice some hail sized dents on the car when taking the tour. Israel explained if i purchased the car they could get those out with no problem. So, I shared my budget with Israel and then with Joe and we worked together to get to an affordable purchase price. Joe exceeded my expectations on the price and and I couldn't say no. Took my care home that same day. They also removed all the dents. Very glad I made the drive from Oswego. More
by toyotaOwner01
Employees Worked With
Joe Lascio, Israel Gonzalez
June 14, 2016
A good experience Rich Depierre took my purchase over from another salesman and did a great job. He was helpful and responsive and helped me close the deal. I told hi Rich Depierre took my purchase over from another salesman and did a great job. He was helpful and responsive and helped me close the deal. I told him I had a limited time window to sign the papers and take delivery and he had things ready for me so I was able to spend a minimal amount of time in the dealership and move on to my next task of the day. I think I got a good deal on the car I purchased and they gave me a good amount on my trade as well. I would recommend the dealership and Rich. More
by jayb
Employees Worked With
Rich Depierre, Joe Lascio, Glenn Hardek
June 13, 2016
5 Star Dealership--Hopkins Ford of Elgin Kevin was extremely helpful and didn't try to steer us away from what we wanted/needed in a truck. We ended up with exactly what we wanted and are ve Kevin was extremely helpful and didn't try to steer us away from what we wanted/needed in a truck. We ended up with exactly what we wanted and are very pleased with our decision to purchase from Hopkins Ford. Kevin was very personable and helped move us through the entire car buying process with ease. More
by Hawkeye91
Employees Worked With
Kevin, Swezey, Drew Kissel
June 13, 2016
salesman Tony Nykolajcuyk Tony was extremely helpful and considerate. He made me feel very comfortable and I got such a sense of being treated fairly. I never felt like I was b Tony was extremely helpful and considerate. He made me feel very comfortable and I got such a sense of being treated fairly. I never felt like I was being taken advantage of. Tony is extremely knowledgeable about the vehicles he sells and he stands behind his vehicles 100%. I know I drove away with a very safe vehicle. I went to Hopkins Ford after an extremely bad experience at Elgin Hynduia, I can't believe the difference in the way I was treated, Tony was not afraid to show me paperwork on the vehicle or the figures in getting to the price. Tony showed me the car details that ford uses that is equivalent to a car fax. Tony shared every detail about this vehicle with no hesitation. I would recommend everyone I know looking for a vehicle to do see Tony Nykolajcuyk for all of their car needs. I know I will not go any where else! More
by escape
Employees Worked With
the finance officer, can't remember his name, Tony Nykolajcuyk
June 05, 2016
All Dealerships Should be like This! Third F-150 truck that I have purchased from Hopkins. This dealership is top notch, no bullsh** during the buying process. Both Tony and Jeff treated Third F-150 truck that I have purchased from Hopkins. This dealership is top notch, no bullsh** during the buying process. Both Tony and Jeff treated me like I wanted to be treated, straight talk and fair all the way. This dealership ROCKS!! More
by Buzbag22
Employees Worked With
Jeff Hopkins, Tony Nykolajcuyk
April 11, 2016
Bait-and-switch. I brought my F250 into Ron Hopkins because it was starting very hard. After they looked my truck over, they said I needed new glow plugs at a cost of I brought my F250 into Ron Hopkins because it was starting very hard. After they looked my truck over, they said I needed new glow plugs at a cost of $900. I was floored, but that turned into anger when I brought it home and found they had NOT fixed the problem. I brought it back and they replaced the batteries. You would think they would have checked that BEFORE charging me $900 for glow plugs I didn't need. Called them and said it was running worse than ever and they proceeded to tell me it was my injectors. $1800-3000 to fix. Are you kidding me?! Be warned people: It's a classic and reprehensible bait-and-switch at Ron Hopkins. More
by DieselLady
Employees Worked With
Bob Gillman
December 15, 2015
Stay away once they get your money they won't fix your car. Bought a new 2016 explorer from them and one week later I seen there was something wrong with the paint so I took it back to them and they sent it to Bought a new 2016 explorer from them and one week later I seen there was something wrong with the paint so I took it back to them and they sent it to the body shop to see what it was they called it paint pop and needed to wet sand it after they did the they gave me my car back (now I had a black truck with white dots all over it) they told me that now they have to repainted the whole car. So they did it took them four weeks and when I picked it up the orange peel is so bad the paint will wave a you when you look at it and the inside of the truck is so dirty the car looks like it's 5 years old when I brought it to the owners attention he said to me "how do I know you did do that to the interior and that the paint looks good" when I just picked up the car he is a joke. And will not fix the car the correct way the dealer ship is a joke like he is. Last year I had my f-250 diesel there for a no start and they told me that it needed a new motor and would cost $12000.00 so I had it towed out of there and took it to another ford dealer and they fixed it for $500.00 they only care about how much money they can get out of you STAY AWAY STAY AWAY form jay Hopkin and Tony Nykolajcuyk they lie about everything STAY AWAY STAY WAy More
by Djquin02
Employees Worked With
Tony Nykolajcuyk
November 09, 2015
You call THAT "customer service"?! I called in this afternoon inquiring about a car. The employee took my name and number and said they'd make sure to tell their manager to have the car I called in this afternoon inquiring about a car. The employee took my name and number and said they'd make sure to tell their manager to have the car ready when I got there later that afternoon. I drove from over an hour away so this was very nice of them on their behalf. Unfortunately, when I got there we'd just sat down waiting to talk to someone about the car and noticed another potential buyer eyeing the same car. They sat down with someone before we did (even though they arrived after us) and we're talking about getting the same car. Literally, within minutes, the car I drove over an hour to see was sold to the other people. The seller told me on the way out that if I ever needed to buy a car to come see them about getting a new one. Are you kidding me?! Ha! What a joke. Waste of time from my family, money in gas...to be told the car would be there for me only to have it taken from underneath my nose. Wow. I didn't bother to speak to a manager because they were all so unprofessional. I would NEVER recommend this place to anyone looking for a good car. Their lack of professionalism is sad. I don't know how they can be so crass to one customer and sell the same car to another. This is by far the most negative experience I've ever had buying a car. Didn't even apologize to me. Never coming to this place again. Stay away! Go to a REAL dealer, quality and professionalism is not found here. More
by Car123
Employees Worked With
Jeff Hopkins, Joe Lascio, Angelo Drinis
October 20, 2015
Ford Explorer We purchased are first brand new 2016 ford explorer from Tony Nykolajcuyk. It was a great experience. He got us everything we wanted in our first new We purchased are first brand new 2016 ford explorer from Tony Nykolajcuyk. It was a great experience. He got us everything we wanted in our first new car! Would recommend Tony to anyone that wants to buy a car! The Quinleys More
by Quinley
Employees Worked With
Tony Nykolajcuyk
