Hopkins Acura
Redwood City, CA
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Excellent service and Terry was most helpful I have always had good service with Hopkins Acura. Terry was most helpful. He even was able to save me money. I will always go to Hopkins Acura. I have always had good service with Hopkins Acura. Terry was most helpful. He even was able to save me money. I will always go to Hopkins Acura. More
New car purchase Great service. Pablo was very informative about the car. It only took a couple of hours to purchase the car. We had a few things added to the car and Great service. Pablo was very informative about the car. It only took a couple of hours to purchase the car. We had a few things added to the car and that went well also More
Service MDX Terry was very helpful . The service was fast and done correctly. Service is always outstanding at Hopkins. It was one of the reason we bought another Terry was very helpful . The service was fast and done correctly. Service is always outstanding at Hopkins. It was one of the reason we bought another Acura More
Got me through a failed smog check My Acura failed smog test. Techs found and corrected one problem. The engine check light came on again and so Hopkins folks rechecked, found another p My Acura failed smog test. Techs found and corrected one problem. The engine check light came on again and so Hopkins folks rechecked, found another problem and corrected it for no charge. Provided nice loaners for both visits. Car has since passed smog test. More
A1 Oil Change Thanks for the service and the support. Great to be in and out and kept in the loop via the text tool. I would highly recommend this place to my frien Thanks for the service and the support. Great to be in and out and kept in the loop via the text tool. I would highly recommend this place to my friends, More
Polite, helpful. Staff was helpful and explained what they understood and we're not sure of. I appreciated their help and timeliness in getting my car serviced. Than Staff was helpful and explained what they understood and we're not sure of. I appreciated their help and timeliness in getting my car serviced. Thanks! More
Excellent service Great service, and Pablo was very patient. Pablo is very knowledgeable about the car and answer all the questions that we ask very thoroughly. I would Great service, and Pablo was very patient. Pablo is very knowledgeable about the car and answer all the questions that we ask very thoroughly. I would recommend this place to my friends and families. More
Friendly, fast service Service was great. One item for improvement: I found out after the fact that the shuttle service was cancelled. Fortunately they setup an Uber/Lyft Service was great. One item for improvement: I found out after the fact that the shuttle service was cancelled. Fortunately they setup an Uber/Lyft for me. Also, no mention was made about my Uber back to the service center. The cost was minimal so it wasn’t a big issue, but the transportation workflow was less than optimal. More
Regular car maintenance Nice staff and knowledgeable. They were quick and efficient and easy to make an appointment. My car has been inning smoothly without issues. I love m Nice staff and knowledgeable. They were quick and efficient and easy to make an appointment. My car has been inning smoothly without issues. I love my car. More
Terry Clark is the reason people patronize Hopkins Acura Anything wrong with my car, I come to Hopkins Acura. Terry Clark is a shining example of professionalism. I always know when my car is returned to me, Anything wrong with my car, I come to Hopkins Acura. Terry Clark is a shining example of professionalism. I always know when my car is returned to me, any maladies will be remedied, it will be a fair price, and my Type-S will be running like new. Terry Clark is the reason I bought my last Acura (#4) at Hopkins..... Good service is of the utmost importance to me. No one has time in today's world for poor service. More