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Hopkins Acura
Redwood City, CA
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Great service Easy check-in, prompt service at the quoted price, and returned a much cleaner car than I dropped off. I have been frustrated with other dealers that Easy check-in, prompt service at the quoted price, and returned a much cleaner car than I dropped off. I have been frustrated with other dealers that have a lengthy check-in despite having fully described my service needs when making the appointment. This was the smoothest process I’ve experienced at a service desk in years. More
Great service! Will be back again! Great service! Thanks to Terry for getting me and out on the road safely! I always go to Hopkins for all my service needs! Will be back again! Great service! Thanks to Terry for getting me and out on the road safely! I always go to Hopkins for all my service needs! More
Efficient! Courtesy! No waiting time . Honesty! Efficient! And waist no time. I strongly recommend to make application ahead of time. Please making sure inform the representative your curre Honesty! Efficient! And waist no time. I strongly recommend to make application ahead of time. Please making sure inform the representative your current mileage and the service indicator specified services More
Happy camper Nothing to complain about,very happy with the customer service. Made getting my new car easy and I can't say enough how much I love driving it. Nothing to complain about,very happy with the customer service. Made getting my new car easy and I can't say enough how much I love driving it. More
Convenient & Reliable I recently got the lights fix on my accura (my second time at hopkins acura) and once again, I got an excellent and honest service from the team there I recently got the lights fix on my accura (my second time at hopkins acura) and once again, I got an excellent and honest service from the team there. Special thanks to Mark who made this process memorable More
Very professional and helpful team. Made the purchase decisi The team at Hopkins was great. They were very knowledgeable and made the buying process easy and enjoyable. Luke Chapman was very professional as well The team at Hopkins was great. They were very knowledgeable and made the buying process easy and enjoyable. Luke Chapman was very professional as well. I would highly recommend their dealership. More
Easy and no time wasted Very straight forward and a simple process. Our sales person met us at the door, showed us the car we were interested in, quoted us a good price and g Very straight forward and a simple process. Our sales person met us at the door, showed us the car we were interested in, quoted us a good price and got us out the door without any aggravating back and forth over our decisions. Very professional and friendly. More
Slow puncture I had a very slow leakage in my tire and they checked the first time and didn't find it. I went back the next week and they took time to discover and I had a very slow leakage in my tire and they checked the first time and didn't find it. I went back the next week and they took time to discover and fix it at no charge More
Great service, Buying an MDX was a great experience with Hopkins, Luke and Pablo took time to explain things and the overall dealership experience was stress-free Buying an MDX was a great experience with Hopkins, Luke and Pablo took time to explain things and the overall dealership experience was stress-free More
Change oli service My MDX has been serviced at Redwood Acura for the first time since it was bought 3 months ago. Thank you to all and to Mark for helping. Thanks agsin! My MDX has been serviced at Redwood Acura for the first time since it was bought 3 months ago. Thank you to all and to Mark for helping. Thanks agsin! More