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Hopkins Acura
Redwood City, CA
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Fast and courteous experience I called Luke at 11AM to inquire about a fully loaded MDX. I walked in to the dealership at 2:05PM with a trade, and walked out at 3:15PM with a bran I called Luke at 11AM to inquire about a fully loaded MDX. I walked in to the dealership at 2:05PM with a trade, and walked out at 3:15PM with a brand new MDX. The process was seamless and Luke was very kind. More
informative, comfortable purchase experience The ultimate in quality customer service as each of the Hopkins' staff was informative, friendly and focused on what we expected in a new vehicle. The ultimate in quality customer service as each of the Hopkins' staff was informative, friendly and focused on what we expected in a new vehicle. More
Courteous and reliable service Car needed a service and had a check engine light. Other issues were found that I was unaware of before this. All info was relayed to me clearly. I wa Car needed a service and had a check engine light. Other issues were found that I was unaware of before this. All info was relayed to me clearly. I was pleased with the results. More
Replace Power Steering Pump & Side Engine Mount For 2006 TL The service was very good and price was very good. I am happy about the service. I would consider to come back to Acura Hopkins for future servic The service was very good and price was very good. I am happy about the service. I would consider to come back to Acura Hopkins for future service needs. More
Excellent Car Buying Experience It really was an excellent car buying experience. Great car. Friendly personnel. Good color. Good interior. Good features. Good, friendly, no pressur It really was an excellent car buying experience. Great car. Friendly personnel. Good color. Good interior. Good features. Good, friendly, no pressure sales team took good care of me. More
Purchase of 2019 Acura MDX Luke was very personable, listened to what I wanted, followed up on questions. I feel like a got a fair deal from Luke. The actual purchasing experie Luke was very personable, listened to what I wanted, followed up on questions. I feel like a got a fair deal from Luke. The actual purchasing experience felt streamlined. I hope he is there when I come back for my next car. More
Good and warm service On time Knows customer name Honest services quote and recommendation Not sure if there a shuttle service to Caltrans station There should be On time Knows customer name Honest services quote and recommendation Not sure if there a shuttle service to Caltrans station There should be more appointment slot openings More
Got very comfortable price and fast service In comparison to other dealerships this one was painless to work with. I got the deal I was looking for I the first visit. Recommend to compare to oth In comparison to other dealerships this one was painless to work with. I got the deal I was looking for I the first visit. Recommend to compare to other dealerships before you rate it. More
My car sounded like bottom fell off & was dragging I was scared and had to go home to pick up handicapped elderly mom. I had no idea what was wrong with my car and scared to put my mom into my car tha I was scared and had to go home to pick up handicapped elderly mom. I had no idea what was wrong with my car and scared to put my mom into my car that was sounding like the bottom fell off and was scrapping the pavement as I drove. I had no where to turn so I drove straight to dealership. Just as they were about to close the doors for the end of the day.. without hesitation... they pulled my car in and put it up on the racks. Then they fixed it on the spot for me. I was then able to go pick up my mom and knew she would be safe in my car. Thank you so very much!!! Your kindness is appreciated more than you will ever know!! More
Excellent service and experience My car was recently in due to extensive damage by a rock going under the car. Terry coordinated the worke with the insurance adjuster and myself with My car was recently in due to extensive damage by a rock going under the car. Terry coordinated the worke with the insurance adjuster and myself with excellent results. The car was fully checked out and other issues also fixed. Terry's advice and recommendations were top of the line. I just drove the car to Tahoe and back in bad weather. The car was very satisfactory. More